Use our step-by-step tool to solve your machine's problem.
Genuine Dyson spare parts and accessories for your machine:
Part No. 972067-01
Dyson Zone™ headphones with air purification electrostatic and carbon filters. Your MyDysonTM App will let you know when they need replacing.
Currently out of stock.
$19.99
Part No. 972069-01
Carry case to protect and store your Dyson Zone™ headphones with air purification when travelling. Mould injected, and cushioned with soft fabric. With a shoulder strap so it’s easy to carry.
Currently out of stock.
$99.99
Part No. 972070-01
Hard case, secured with a rotating catch mechanism. Protects and stores your Dyson Zone™ headphones with air purification when on the go.
Currently out of stock.
$79.99
How to get your Dyson machine working to its full potential.
Watch the video to learn how to properly remove and replace your filters.
Watch the video and learn how to correctly clean your machine to keep it properly maintained.
The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
Our helpline hours:
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