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Frequently asked questions

What pollutants do the filters capture?

The filters capture particles as small as 0.1 microns, such as pollen and dust. The carbon filter captures city pollution gases including NO₂ and SO₂.

How long will my filters last?

The lifetime of your filters will depend on the level of air pollution they are exposed to. Your MyDyson™ app will let you know when your filters need changing.

Are Dyson accessories orders delivered the next day?

No, all genuine Dyson parts and accessories are delivered within 5 working days of your order confirmation.