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Dyson support

Solve a problem, find spare parts, read expert tips and guides, and download your Owner’s Manual.

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Sorry, unfortunately this machine was never sold in this country and as such we are unable to provide online support. However, we can still help you, please call our Helpline on 866-693-9766 or chat with us now.
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  • Delivery and returns

    View delivery information, timescales, charges and returns.

    See delivery information

    See our returns policy

  • Demo Stores & Service Centers

    Visit one of our stores to experience our technology first-hand.
    Visit a Dyson Demo store

    Get in-person customer assistance at one of our Dyson Service Centers.
    Visit a Dyson Service Center

  • Register your machine

    You can get support that’s tailored to you, owner exclusives and more when you register your machine.

    Register your machine

  • The Dyson Warranty

    All Dyson machines come with a hassle-free warranty. This includes the repair or replacement and ongoing support of your machine. Please refer to your Owners’ Manual, available within your product packaging or via the Dyson Support Page, for full warranty terms and conditions.

    As it has done for many years, Dyson is proud to provide all warrantied repairs, including all labor and parts necessary to ensure your product is in proper operating condition, during the warranty period.  You may also choose to have your product repaired (at your own cost) through another repair shop that is not affiliated with or an authorized dealer of Dyson and doing so will not void this warranty, neither will the use of third-party parts with your product.  However, any damages, costs, or repairs incurred as a result of, due to, or from repairs carried out by unauthorized third-party agents or using parts other than those produced by or recommended by Dyson will not be covered under this warranty.

    Learn more about the Dyson warranty

Dyson care Alexa tablet

Problem with your machine?

Try our new voice assistant.

Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care

Say, "Alexa, open Dyson Care" to get started

Contact us

  • Live chat

    The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.

  • YouTube and Social media

  • Phone

    1-866-693-9766
    Our helpline hours:

    • 8:00am - 8:00pm CST Monday to Friday
    • 9:00am - 6:00pm CST Saturday

  • Dyson Community

    Connect with other Owners. Join the conversation.

    Visit the Dyson Community

Support for business customers

If you are a business/professional customer, please use the details below for dedicated business/professional support.

Technology for your business

If you are a business, commercial setting or educational institution interested in learning more about air treatment, vacuum cleaners or hand dryers, outside the home and want to receive a quote or learn more, please visit dyson.com/commercial/overview

Supersonic Professional™ support

If you are a Supersonic Professional™ owner, please call us at 866-861-2565

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