Dyson support
Solve a problem, find spare parts, read expert tips and guides, and download your Owner’s Manual.
Find your machine to get started
For faster help, login to your My Dyson account or register your machine.
Or, enter your serial number
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Delivery and returns
View delivery information, timescales, charges and returns.
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Demo Stores & Service Centers
Visit one of our stores to experience our technology first-hand.
Visit a Dyson Demo storeGet in-person customer assistance at one of our Dyson Service Centers.
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Register your machine
You can get support that’s tailored to you, owner exclusives and more when you register your machine.
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The Dyson Warranty
All Dyson machines come with a hassle-free warranty. This includes the repair or replacement and ongoing support of your machine. Please refer to your Owners’ Manual, available within your product packaging or via the Dyson Support Page, for full warranty terms and conditions.
As it has done for many years, Dyson is proud to provide all warrantied repairs, including all labor and parts necessary to ensure your product is in proper operating condition, during the warranty period. You may also choose to have your product repaired (at your own cost) through another repair shop that is not affiliated with or an authorized dealer of Dyson and doing so will not void this warranty, neither will the use of third-party parts with your product. However, any damages, costs, or repairs incurred as a result of, due to, or from repairs carried out by unauthorized third-party agents or using parts other than those produced by or recommended by Dyson will not be covered under this warranty.
Problem with your machine?
Try our new voice assistant.
Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care
Say, "Alexa, open Dyson Care" to get started
Contact us
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Live chat
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
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Phone
1-866-693-9766
Our helpline hours:- 8:00am to 8:00pm CST Monday to Friday
- 9:00am to 6:00pm CST Saturday
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WhatsApp
Message with a live Dyson Expert on WhatsApp.
Click here for directions to download the app.Our WhatsApp channel will be temporarily offline starting December 31, 2023. We'll be back in 2024 with an improved service. For assistance, use the live chat button in the bottom right corner. Thank you for your understanding.
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Dyson Community
Connect with other Owners. Join the conversation.
Support for business customers
If you are a business/professional customer, please use the details below for dedicated business/professional support.
Technology for your business
If you are a business, commercial setting or educational institution interested in learning more about air treatment, vacuum cleaners or hand dryers, outside the home and want to receive a quote or learn more, please visit dyson.com/commercial/overview
Supersonic Professional™ support
If you are a Supersonic Professional™ owner, please call us at 866-861-2565