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Contact us

Expert customer service, 7 days a week

Online support for your machine

  • Troubleshooting

    Our step-by-step tool helps you get your machine working again.

    Start troubleshooting

  • Spare parts and accessories

    Genuine Dyson parts to keep your machine running smoothly.

    Find spare parts and accessories

  • YouTube Support

    For how-to and support videos please visit:

    youtube.com/dyson

  • Live chat

    The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

  • Phone

    844-705-4777
    Our helpline hours:
    8:00am - 8:00pm CST Monday to Friday
    9:00am - 6:00pm CST Saturday

  • Email

    help@dyson.com
    To help us address your inquiry as quickly as possible, please include the following in your email:

    • Your name
    • Contact number
    • Product model or serial number
  • Delivery and returns

    View delivery and returns information.

    See our returns policy
    See delivery information