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Dyson Store Trade-In Event frequently asked questions
Can I bring any brand of machine to the Trade-In Event?
Yes. Any brand of hair care machine, vacuum, purifier, headphones, or lighting will be accepted. You can trade in hair dryers, hair straighteners, curling irons, upright vacuums, cordless vacuums, robot vacuums, car vacuums, air purifiers, fans, humidifiers, corded headphones, Bluetooth headphones, earbud headphones, desk lamps, and table lamps.
Does the machine I trade-in need to work?
You can trade in your current machine in any condition. The machine you bring to the Dyson Store does not have to function. We will dispose of it for you.
Do I need to bring the same type of machine in to receive my discount?
Regardless of what type of machine you bring in you can apply the discount to the MSRP of a single, select Dyson hair care machine, vacuum, fan, purifier, headphones, or lighting. Exclusions apply.*
Can I use the 20% off discount on more than one new Dyson machine?
This offer can be applied to the MSRP of one eligible Dyson hair care machine, vacuum, fan, purifier, headphones, or lighting.
Are any Dyson machines excluded from this offer?
This offer does not apply to Dyson Airwrap i.d.™, Dyson Supersonic R™ Hair Dryer, Special edition Jasper Plum colorway, Dyson WashG1™ Chitosan™, or Dyson OnTrac™.
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*This offer is valid beginning Mar. 1, 2025, through April 30, 2025, while supplies last. Exclusions apply. This offer is to be applied to the MSRP of Dyson brand hair care machines, vacuums, corded fans, purifiers, humidifiers, or headphones only, and is not to be combined with another promotion or discount. To obtain this offer, you must appear in person at a participating US Dyson Store location and trade-in a hair care machine, vacuum, corded fan, purifier, humidifier, lighting, or headphones of any brand to receive a 20% discount off a single select Dyson Hair Care, Environmental Care, Floor Care, Lighting, and Wearable machine. By trading-in a machine, you acknowledge that Dyson will retain possession of the trade in, and you will receive the offered discount on a single Dyson machine in exchange. Dyson is not liable for returning the trade-in machine or compensating you for its value. Dyson reserves the right to rescind or modify this offer at any time. This offer does not apply to Dyson Airwrap i.d. ™, Dyson Supersonic R™ Hair Dryer, Special edition Jasper Plum colorway, Dyson WashG1™, Dyson Chitosan™ or Dyson OnTrac™.
¹When used in wet to dry mode.
ˣTested at the inlet to ASTM F558, dust-loaded.
⁴In Boost mode, tested per ASTM F3150.