Expert guides on the MyDyson™ app▴
From quick-start and how-to guides to understanding different modes and screens. All tailored to you and your machines.
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Genuine Dyson spare parts and accessories for your machine:
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Dyson Genuine filter
Part No. 965432-01
Filter for your Dyson Purifier
$79.99
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Filter shroud (Gold)
Part No. 969899-05
Replacement Filter shroud (Gold) for your Dyson Pure Hot+Cool Cryptomic purifying fan heater.
Currently out of stock.
$29.99
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How to get your Dyson machine working to its full potential.
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See how to monitor and replace the combination filters
You can find out how to monitor and replace the combination filter in our video guide. Your Dyson Cryptomic™ filter is permanent, so you don’t need to change it.
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Setting up your machine
Watch how to quickly get up and running with our step-by-step guide.
Control your Dyson purifier or purifier humidifier – with your voice.¹
Amazon Alexa
How to ask Alexa to enable the Dyson skill, to control your Dyson purifier.
Google Assistant
How to control all of your connected purifiers with Google. Just say “Hey Google” to get started.
Siri Shortcuts
How to connect your Dyson machines to Siri Shortcuts. You’ll be able to control them with your voice, on your Apple device.
¹ Requires a compatible voice service.
Google is a trademark of Google LLC.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Live chat
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
Phone
1-866-693-9766
Our helpline hours:
- 8:00am - 8:00pm CST Monday to Friday
- 9:00am - 6:00pm CST Saturday
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.