Activate your warranty
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Watch how to quickly get up and running with our step-by-step guide.
Connecting your machine
Follow these three simple steps to connect your machine to the Dyson Link app.
Download the Dyson Link app¹, open it and select 'Add machine' from the menu. Then select your machine.
Hold your mobile device next to your machine's display. This will allow your machine to detect your device.
Press the Standby button on your machine to activate the pairing process. Then follow the on-screen instructions to complete connection set-up.
Download the Dyson Link app
Using your machine
Understanding your LCD screen's icons
The icons on the built-in LCD screen show you which pollutants are present, reporting them in real time. They also tell you about temperature, humidity and filter life.
Indoor Air Quality Index (AQI)
Shows your air quality over the last 12 seconds, or over the last 24 hours.
Particulate matter PM2.5
Shows microscopic particles smaller than 2.5 microns, including smoke, bacteria and allergens.
Particulate matter PM10
Shows particles smaller than 10 microns, including pollen, dust and pet dander.
Volatile Organic Compounds (VOCs)
Shows gases released from a wide range of sources, such as aerosol sprays and air fresheners. They include formaldehyde and benzene, household fumes and odors.
Nitrogen Dioxide (NO2)
Shows oxidising gases such as NO2, released by combustion. Includes cigarette smoke, car emissions, candles and gas stoves.
Shows how much filter life remains on the combination filter. So you know when to replace it.
Understanding pollutant levels
When a pollutant causes the air quality to drop, the relevant icon will appear on the LCD screen. The colored bar on the left of the screen will indicate how much of the pollutant is present, and will continually update as your machine purifies the air.
When the green section of the colored bar is highlighted, your machine is detecting a very low level of the type of pollutant.
When the yellow section of the colored bar is highlighted, your machine is detecting a moderate level of the type of pollutant.
When the orange section of the colored bar is highlighted, your machine is detecting a high level of the type of pollutant.
When the red section of the colored bar is highlighted, your machine is detecting a very high level of the type of pollutant.
Set when you want your machine to be on and off, up to seven days in advance, with the Dyson Link app¹.
For the quietest settings and a dimmed display, set your machine to Night mode using your remote control.
Using your remote control, choose when you'd like your machine to turn off. Select a time between 15 minutes and 9 hours.
Voice control. All you have to do is ask.
Ask about the current activity of your purifying fan heater, or ask it to begin a new task. Check the Dyson Link app for examples of voice commands.
Maintaining your machine
You can find out how to monitor and replace the combination filter in our video guide. Your Dyson Cryptomic™ filter is permanent, so you don’t need to change it.
Cleaner indoor air, day after day
Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That’s why we recommend changing your filter when your machine alerts you – so it keeps on running effectively, for a cleaner environment.
Frequently asked questions
Is my purifier filter covered by the Dyson warranty?
Yes. Your Dyson purifier filter is guaranteed against original defects in materials and workmanship for a period of 12 months from the date of purchase. Filter units that must be replaced because the filter life has expired are not covered by the warranty.
Does the LCD display stay on throughout the night?
If you're concerned by the brightness of your purifying fan heater's LCD display, consider enabling Night-time mode using your remote control or the Dyson Link app. During operation, a small moon icon indicates that your purifier is on, but the main display turns off after 10 seconds to help avoid sleep disturbance.
How do I know when my purifying fan heater is in Auto mode?
If auto mode is enabled, AUTO will be illuminated on your purifying fan's LCD display. When your machine is purifying the air, AUTO will be in white. When the air in the room is purified, it will turn green and your purifying fan heater will remain idle until pollutant levels rise.
How long should my purifying fan heater be turned on for?
Your purifying fan's auto mode is designed to manage the air quality in your home without you having to operate the machine – so it's only on when it needs to be. If you or someone in your home suffer from allergies or respiratory illnesses, we particularly recommend using your machine's auto mode.
Where should I place my purifying fan heater?
Your purifying fan heater is engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively.
Should I keep the windows open or closed?
Your purifying fan heater works most efficiently in a sealed environment – opening the windows can allow more pollutants to enter the air in your home, which means your machine will take longer to work.
Should I change the fan settings in different seasons?
Increasing airflow will create a cooling effect using purified air, so you may find it beneficial to change your purifying fan heater's speed settings as the temperature changes. For personal cooling in summer, use settings 4-10. In colder periods, enable diffused mode. It projects air through the back of the machine, to avoid unwanted cooling.
Can I control heating settings remotely through the Dyson Link App?
The Dyson Link App will not control heating remotely due to UL 1278 compliancy: This machine is compliant with safety standard UL 1278, as required by the US Government for all portable connected heating appliances. To comply with the standard, heating and temperature control are not available in the Dyson Link app. Please use your machine’s remote control instead.
Part No. 969899-05
Replacement filter shroud for your Dyson Cryptomic Purifier.
Part No. 919272-01
Replacement foot pads for your Dyson machine.
Part No. 969897-05
Curved and magnetized to store neatly on the machine
Why Register? More perks.
Registration doesn't just give you Dyson's 2 or 5 year parts and labor warranty. Being a Dyson registered owner has even more perks:
Exclusive Savings Events
Registered owners save on future purchases. Receive up to 20% off purchases during 12 Owner Rewards Savings Events throughout the year.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Activating your parts and labor warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.
¹Requires device to run app, Wi-Fi or mobile data, Bluetooth 4.0 support, and iOS version 11 or Android version 6 (or above). Standard data and messaging rates may apply.
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