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Support for your Dyson V11™ cordless stick vacuum (screw-in/LED screen)

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Pet grooming kit

    Part No. 972205-01

    Captures loose hair as you brush your pet. Flexible bristles self-clean in an instant. For medium and long haired pets.

    $69.99

    See more
  • Detail cleaning Kit

    Part No. 972203-01

    Dyson-engineered accessories to clean delicate surfaces and hard-to-reach places. In your home or car.

    $74.99

    See more
  • Light pipe crevice tool

    Part No. 970466-01

    Crevice tool with LED lights lets you reach into dark, narrow spaces and see where you're cleaning

    Currently out of stock.

    $59.99

    See more
  • Filter

    Part No. 970013-02

    Replacement Filter for your Dyson cordless vacuum.

    Currently out of stock.

    $29.99

    See more

  • How to get your Dyson machine working to its full potential.

  • Washing the filter

    Washing your Dyson filter is quick and easy and keeps your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.

  • Emptying the bin

    The 'point and shoot' bin emptying mechanism easily and hygienically ejects dirt. Watch how to do it. 

MyDyson logo
Phone with MyDyson app showing what's inside a Dyson cordless vacuum.

Get more from your Dyson with the MyDyson™ app

Download the app for the best MyDyson™ experience.

The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.

  • The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.

Phone

1-866-693-9766
Our helpline hours:

  • 8:00am - 8:00pm CST Monday to Friday
  • 9:00am - 6:00pm CST Saturday

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