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Use our step-by-step tool to solve your machine's problem.
Problem with your machine?
Try our new voice assistant.
Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care
Say, "Alexa, open Dyson Care" to get started
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Genuine Dyson spare parts and accessories for your machine:
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Pet grooming kit
Pet grooming kit
Part No. 972205-01
Captures loose hair as you brush your pet. Flexible bristles self-clean in an instant. For medium and long haired pets.
$69.99
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Detail cleaning Kit
Detail cleaning Kit
Part No. 972203-01
Dyson-engineered accessories to clean delicate surfaces and hard-to-reach places. In your home or car.
$74.99
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Light pipe crevice tool
Light pipe crevice tool
Part No. 970466-01
Crevice tool with LED lights lets you reach into dark, narrow spaces and see where you're cleaning
$59.99
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How to get your Dyson machine working to its full potential.
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How to wash your filter
Washing your Dyson filter is quick and easy. Clean it regularly to keep your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
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The lights on your machine
Learn about the lights on your machine and what to do if they turn on, or start flashing.
Get more from your Dyson with the MyDyson™ app▴
Download the app for the best MyDyson™ experience.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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