Let's get your machine working

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965443-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Bin

Part no. 965443-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

You might need a replacement part.

You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881.

Battery

Part no. 970938-01

Replacement battery for your Dyson V15 Detect™, Dyson Outsize and Dyson V11™ vacuum. Please be aware Dyson V11™ vacuums use two types of battery. Some use a click-in battery while others use a standard screw-in battery. You will be able to tell by checking your machine where the handle meets the battery. If there is a large red button that releases your battery from the main body, then your machine will need this click in battery.

$149.99

Battery

Part no. 970938-01

$149.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new High Torque brush bar (Gold) below or you can contact our Customer Support Team at 1-866-314-8881.

High Torque brush bar (Gold)

Part no. 971655-02

Replacement brush bar (Gold) for your High Torque cleaner head.

$29.99

High Torque brush bar (Gold)

Part no. 971655-02

Replacement brush bar (Gold) for your High Torque cleaner head.

$29.99

Currently out of stock

$29.99

Notify me

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Rear edge below or you can contact our Customer Support Team at 1-866-314-8881.

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson vacuum cleaner.

$18.99

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson vacuum cleaner.

$18.99

You might need a replacement part.

You can solve this by ordering a new V-ball wheel below or you can contact our Customer Support Team at 1-866-314-8881.

V-ball wheel

Part no. 969332-01

Replacement v-ball wheel for your Dyson vacuum cleaner.

$8.99

V-ball wheel

Part no. 969332-01

Replacement v-ball wheel for your Dyson vacuum cleaner.

$8.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965443-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Bin

Part no. 965443-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Docking station below or you can contact our Customer Support Team at 1-866-314-8881.

Docking station

Part no. 970011-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

$19.99

Docking station

Part no. 970011-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

$19.99

Currently out of stock

$19.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Hair screw tool housing & soleplate below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool housing & soleplate

Part no. 972294-01

Replacement Hair screw tool housing & soleplate for your Dyson vacuum cleaner.

$29.99

Hair screw tool housing & soleplate

Part no. 972294-01

Replacement Hair screw tool housing & soleplate for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Hair screw tool below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool

Part no. 971361-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

Hair screw tool

Part no. 971361-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

Currently out of stock

$49.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Hair screw tool below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool

Part no. 971361-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

Hair screw tool

Part no. 971361-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

Currently out of stock

$49.99

Notify me

You might need to arrange a visit from a Dyson expert.

It looks like the Digital Motorbar™ cleaner head isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Digital Motorbar™ cleaner head

Part no. 972182-03

Intelligently adapts power across floor types to deep cleans carpets and hard floors. De-tangling vanes automatically clear wrapped hair from the brush bar as you clean.

$129.99

Digital Motorbar™ cleaner head

Part no. 972182-03

Intelligently adapts power across floor types to deep cleans carpets and hard floors. De-tangling vanes automatically clear wrapped hair from the brush bar as you clean.

$129.99

You might need a replacement part.

You can solve this by ordering a new Fluffy Optic™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Fluffy Optic™ cleaner head

Part no. 972522-01

Revels microscopic dust on hard floors. Soft nylonh and anti-static carbon fiber filaments capture dust from hard floors.

$129.99

Fluffy Optic™ cleaner head

Part no. 972522-01

Revels microscopic dust on hard floors. Soft nylonh and anti-static carbon fiber filaments capture dust from hard floors.

$129.99

You might need a replacement part.

You can solve this by ordering a new Quick-clean wand below or you can contact our Customer Support Team at 1-866-314-8881.

Quick-clean wand

Part no. 971359-01

Replacement quick-clean wand for your Dyson cordless vacuum.

$39.99

Quick-clean wand

Part no. 971359-01

Replacement quick-clean wand for your Dyson cordless vacuum.

$39.99

Currently out of stock

$39.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Quick-clean wand below or you can contact our Customer Support Team at 1-866-314-8881.

Quick-clean wand

Part no. 971359-01

Replacement quick-clean wand for your Dyson cordless vacuum.

$39.99

Quick-clean wand

Part no. 971359-01

Replacement quick-clean wand for your Dyson cordless vacuum.

$39.99

Currently out of stock

$39.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Further help

Dyson V15s Detect Submarine™️ Absolute

Let's get your machine working

Let's get your machine working

How to clean your tools

Issue resolved

More help required

Troubleshooting

Alerts and LCD screen

Battery alerts

Charging the battery

LEDs whilst charging

Issue resolved

No power

Issue not resolved, please speak to our Customer Support Team

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Issue not resolved, please speak to our Customer Support Team

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Select floor tool

Accessory

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step by step

Replacement part required

Fluffy Optic™ cleaner head

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step by step

Hair screw tool

Digital Motorbar™ cleaner head

No attachment

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step by step

Dyson Submarine™ wet roller head

Cutting out

Diagnostic screen

Issue resolved

Unable to exit manually

Replacement part required

Filter attachment alert

Wash the filter - video

Washing the filter - step by step

Filter wash alert

Issue not resolved, please speak to our Customer Support Team

Yellow alert

Replacement part required

Particle count and graph

Understanding the particle count

Replacement part required

Unusual noise

Grating or rattle

Test the machine

Check the bin inlet

Replacement part required

Check for blockages

High pitched whistle

Check inlet

Pick up issues

Blockage light

Digital screen showing alert

Dyson Submarine™ wet roller head not picking up debris

Replacement part required

Machine is not picking up well

Power or electrical issue

The battery alert is showing after a full charge

Replacement part required

Battery not charging

Cutting out

No alert

Run time

Run time inaccurate after removing from charge

Replacement part required

Run time with Dyson Submarine™ wet roller head