How to find your machine's serial number

How to find your machine's serial number

When accessing support from Dyson we can help you a lot faster if you have already located your machine’s serial number.

Your serial number can be found printed on your machine's box or use the guide below to see where it can be located on your machine.

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Where to find the serial number on your machine

Select your machine category below to see where your serial number is located.

Vacuums

Depending on the model, your serial number can be found in one of the following locations:

Inside the handle or on the underside of the battery pack.
Behind the clear bin.
On your LCD screen, within the settings menu.
Behind the filter.

Location of serial number highlighted in two places on a Dyson cordless vacuum.

Inside the handle or on the underside of the battery pack

Cordless vacuums with screw-in batteries:

The serial number is printed on the back of the battery pack at the base of the handle.

Cordless vacuums with click-in batteries:

Remove the click-in battery to reveal the serial number inside the machine’s handle.

Location of serial number highlighted on a Dyson cordless vacuum.

Behind the clear bin

If your serial number is not on the bottom of the battery pack, please check behind your vacuum's bin:

Remove the bin by holding the machine by the handle and pulling the red lever back, and then lift upwards to release the cyclone.
Press the red bin release catch located to the rear of the bin.

On your LCD screen, within the settings menu

If the machine you own is the Dyson Gen5detect™ or the Dyson Gen5outsize™, your serial number is found by accessing the settings menu on your LCD screen:

Press the silver selection button to move through the settings sequence until you reach serial numbers.
Press and hold the silver selection button to select this option.

Behind the filter

For legacy Dyson machines:

Press the filter release catch located on the top of the machine and pull the cyclone away from the main body.
Lift the filter out of the main body using the tab.

Location of serial number highlighted on a Dyson handheld vacuum.

Behind the filter or on the underside of the battery pack

Depending on the model, your serial number can be found in one of the following locations:

Press the filter release catch located on the top of the machine and pull the cyclone away from the main body.
Lift the filter out of the main body using the tab.

Depending on the model, your serial number can be found in one of the following locations:

Behind the clear bin or underneath the wand handle
On the underside of your machine

Location of serial number highlighted on a Dyson upright vacuum.

Behind the clear bin or underneath the wand handle

For most Dyson upright vacuums you can find the serial number by following the below:

Press the button at the top of the handle and remove the bin from the machine.

On the underside of your machine

For machines where your serial number is not found beneath the clear bin or wand handle follow the below:

Gently turn your machine over.
The sticker is usually found between the wheels.

Location of serial number highlighted on a Dyson cylinder vacuum.

Behind the clear bin or on the underside of your machine

Press the button at the top of the handle and remove the bin from the machine.
Gently turn your machine over and the serial number is found on the underside of your machine.

Location of serial number highlighted on a Dyson Omni-glide vacuum.

Underneath the removable filter

If the machine you own is the Dyson Omni-glide™, your serial number is found by following the below:

Remove the filter by turning it anticlockwise. Gently pull it away from the machine.
The serial number is on the main body.
To refit the filter, slide the filter back onto the machine. Turn the filter clockwise until it clicks into place.

Depending on the model, your serial number can be found in one of the following locations:

Behind the clear bin
Underneath the docking station

Location of serial number highlighted on a Dyson robot vacuum.

Behind the clear bin

For all Dyson robot vacuums, your serial number can be found by following the below:

Remove the bin by pressing the release button on top of the robot.

Location of serial number highlighted on a Dyson docking station.

Underneath the docking station

If your machine is the Dyson 360 Vis Nav™ robot vacuum, you can also find your serial number underneath the docking station.

Gently turn your docking station upside down and the serial number will be found on the underside.

Hair care

On the label

If the machine you own is the Dyson Supersonic™ hair dryer or the Dyson Airwrap™ multi-styler, your serial number is found by following the below:

Find the label attached to the power cord, the seral number is located near the plug.

Depending on the model, your serial number can be found in one of the following locations:

On the back of the straightener's main body
On the e-box or cable

Location of serial number highlighted on a Dyson hair straightener.

On the main body

If the machine you own is the Dyson Corrale™ hair straightener, your serial number is found by following the below:

Turn the machine over and you will find the serial number on the back of the main body.

Location of serial number highlighted on a Dyson wet to dry hair straightener.

On the e-box

If the machine you own is the Dyson Airstrait™ wet to dry straightener, your serial number is found by following the below:

Turn the machine's e-box over and you will find the serial number on the back

Air treatment

On the base of the machine

For all Dyson air treatment machines, you will find the serial number by following the below:

Gently turn your machine over, the serial number can be found on the base of your machine.

Headphones

On the inside of the right ear cup

If you own the Dyson Zone™ noise-cancelling headphones, your serial number can be found by following the below:

Remove the cushion on the right ear cup by twisting it in an anticlockwise direction, your serial number will be found underneath.
To refit, gently twist the cushion clockwise until it locks into place.

Lighting

Location of serial number highlighted on the Dyson desk light.

If you own a Dyson desk or floor light, your serial number can be found by following the below:

Gently turn the machine over, the serial number will be found on the base of the machine.

Location of serial number highlighted on the Dyson clamp light.

If you own a Dyson clamp light, your serial number can be found by following the below:

Gently unscrew the clamp away from the table and your serial number will be found within the clamp housing.

Location of serial number highlighted on the Dyson suspended light.

If you own a Dyson Cu-Beam™ suspended lights, your serial number can be found by following the below:

On the underside of the driver box, and inside the driver box.

The image is intended to assist registration only. Only qualified electrical engineers should attempt any other installation or repair work relating to the product. All work must be carried out in accordance with current local codes and regulations.

Hand dryers

Location of serial number highlighted on the Dyson hand dryer.

If you own a Dyson Airblade V hand dryer, your serial number can be found by following the below:

Remove the front plate by loosening the screws.
The serial number can be found behind the air inlet grilles on the back plate.

If you own a Dyson Airblade dB hand dryer, your serial number can be found by following the below:

Look under the machine, the serial number can be found on the left hand side of your hand dryer.

If you own a Dyson Airblade tap hand dryer, your serial number can be found by following the below:

Locate the motor bucket underneath your tap, the serial number is printed on the side.

On the removable sticker on the front of the machine or on the back of the machine

If you own a Dyson Airblade 9kJ hand dryer, your serial number can be found by following the below:

Remove the two screws at the bottom of the machine.
Unhook the machine from the backplate and gently lift it upwards, your serial number is on the back of the main body.

How to find your machine's serial number

Where to find the serial number on your machine

Vacuums

Inside the handle or on the underside of the battery pack

Behind the clear bin

On your LCD screen, within the settings menu

Behind the filter

Behind the filter or on the underside of the battery pack

Behind the clear bin or underneath the wand handle

On the underside of your machine

Behind the clear bin or on the underside of your machine

Underneath the removable filter

Behind the clear bin

Underneath the docking station

Hair care

On the label

On the main body

On the e-box

Air treatment

On the base of the machine

Headphones

On the inside of the right ear cup

Lighting

Hand dryers

On the removable sticker on the front of the machine or on the back of the machine

Products

Account

For Business

Support

About Dyson

Dyson Values

How to find your machine's serial number

Where to find the serial number on your machine

Vacuums

Cordless vacuums

Inside the handle or on the underside of the battery pack

Behind the clear bin

On your LCD screen, within the settings menu

Behind the filter

Handheld vacuums

Behind the filter or on the underside of the battery pack

Upright vacuums

Behind the clear bin or underneath the wand handle

On the underside of your machine

Cylinder vacuums

Behind the clear bin or on the underside of your machine

Hard floor vacuums

Underneath the removable filter

Robot vacuums

Behind the clear bin

Underneath the docking station

Hair care

Hair dryers and stylers

On the label

Hair straighteners

On the main body

On the e-box

Air treatment

Purifiers, humidifiers, purifier humidfiers, fans, fan heaters

On the base of the machine

Headphones

Dyson Zone™ noise-cancelling headphones

On the inside of the right ear cup

Lighting

Task lighting

Suspended lighting

Hand dryers

Dyson Airblade V

Dyson Airblade dB

Dyson Airblade Taps

Dyson Airblade 9kJ

On the removable sticker on the front of the machine or on the back of the machine

Products Products

Account Account

For Business For Business

Support Support

About Dyson About Dyson

Dyson Values Dyson Values

Products

Account

For Business

Support

About Dyson

Dyson Values