Let's get your machine working
Dyson Supersonic™ hair dryer Black/PurpleLet's get your machine working
Dyson Supersonic™ hair dryer Black/Purple
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Maintaining your Dyson Supersonic™
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How to clean the appliance
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More help required
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There is a problem with my machine
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How to clean the filter
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Noise
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Airflow louder than usual
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Issue resolved
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Cleaning your filter - step by step
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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No power
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Whistling sound
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Whistling sound
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Issue not resolved, please speak to our Customer Support Team
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Single attachment
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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Check the filter
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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Overheating
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Buzzing noise
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Issue not resolved, please speak to our Customer Support Team
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Performance
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Airflow control
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Clean the filter
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Reset
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Temperature
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Power or electrical issue
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Machine has no power
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No lights
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Re-test in correct voltage
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Test the machine in a different plug socket
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The ALCI may have tripped whilst in use. Please perform the following checks.
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Lights
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Clean the filter
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Clean the filter
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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The cable is hot
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Check the machine
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Hot cable
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Clean the filter
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Cleaning your filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Intermittent power
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Intermittent power
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Will not switch off
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How to locate the serial number
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Unusual smell
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Dusty
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Issue not resolved, please speak to our Customer Support Team
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Burning smell
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Check the filter
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Reset
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Visible issue
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Accessories will not attach
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Check all accessories
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Accessories will not magnetise onto the stand
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Issue not resolved, please speak to our Customer Support Team
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Regular filter maintenance
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Issue not resolved, please speak to our Customer Support Team
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Using your Dyson hair clips
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Download the user manual
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No further help required
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Using your machine abroad
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How to attach the accessories
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Pacemaker queries
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Serial number location
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Issue resolved
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Styling tips
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Regular filter maintenance
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Cleaning your filter - step by step
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Replacing the filter
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Flyaway attachment below or you can contact our Customer Support Team at 1-866-314-8881.
Flyaway attachment
Part no. 971618-02
Hides flyaways in one pass. For a smooth, shiny finish.
$39.99
Flyaway attachment
Part no. 971618-02
Hides flyaways in one pass. For a smooth, shiny finish.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Gentle air attachment below or you can contact our Customer Support Team at 1-866-314-8881.
Gentle air attachment
Part no. 969749-05
Engineered to be kinder to fine hair and sensitive scalps, the new Gentle air attachment diffuses the air, creating a gentle, cooler airflow - while still drying air fast.
$39.99
Gentle air attachment
Part no. 969749-05
Engineered to be kinder to fine hair and sensitive scalps, the new Gentle air attachment diffuses the air, creating a gentle, cooler airflow - while still drying air fast.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Smoothing Nozzle below or you can contact our Customer Support Team at 1-866-314-8881.
Smoothing Nozzle
Part no. 967715-07
Dry and style your hair simultaneously with gentle, low-speed airflow.
$39.99
Smoothing Nozzle
Part no. 967715-07
Dry and style your hair simultaneously with gentle, low-speed airflow.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Styling Concentrator below or you can contact our Customer Support Team at 1-866-314-8881.
Styling Concentrator
Part no. 970265-04
Style your hair one section at a time with precise, controlled airflow.
$39.99
Styling Concentrator
Part no. 970265-04
Style your hair one section at a time with precise, controlled airflow.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Wide tooth comb attachment below or you can contact our Customer Support Team at 1-866-314-8881.
Wide tooth comb attachment
Part no. 969748-05
Detangles and lengthen hair as it dries.
$39.99
Wide tooth comb attachment
Part no. 969748-05
Detangles and lengthen hair as it dries.
$39.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Non-slip heat mat below or you can contact our Customer Support Team at 1-866-314-8881.
Non-slip heat mat
Part no. 967712-02
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
$8.99
Non-slip heat mat
Part no. 967712-02
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
$8.99
$8.99
You might need a replacement part.
You can solve this by ordering a new Presentation case below or you can contact our Customer Support Team at 1-866-314-8881.
Presentation case
Part no. 968683-03
Protects and neatly stores your Dyson Supersonic™ hair dryer.
$59.99
Presentation case
Part no. 968683-03
Protects and neatly stores your Dyson Supersonic™ hair dryer.
$59.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Storage hanger below or you can contact our Customer Support Team at 1-866-314-8881.
Storage hanger
Part no. 967714-02
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
$1.99
Storage hanger
Part no. 967714-02
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
$1.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Gentle air attachment below or you can contact our Customer Support Team at 1-866-314-8881.
Gentle air attachment
Part no. 969749-05
Engineered to be kinder to fine hair and sensitive scalps, the new Gentle air attachment diffuses the air, creating a gentle, cooler airflow - while still drying air fast.
$39.99
Gentle air attachment
Part no. 969749-05
Engineered to be kinder to fine hair and sensitive scalps, the new Gentle air attachment diffuses the air, creating a gentle, cooler airflow - while still drying air fast.
$39.99
$39.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.