Let's get your machine working
Dyson Supersonic™ hair dryer Professional editionLet's get your machine working
Dyson Supersonic™ hair dryer Professional edition
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Maintaining your Dyson Supersonic™
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Cleaning the appliance
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More help required
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Troubleshooting your Dyson Supersonic™
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Noise
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Airflow louder than usual
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Regular filter maintenance
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Regular filter maintenance
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Issue not resolved, please speak to our Customer Support Team
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Buzzing noise
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Issue not resolved, please speak to our Customer Support Team
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Performance
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Airflow control
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Check the filter
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Check the filter
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Regular filter maintenance
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Clean the filter
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Issue not resolved, please speak to our Customer Support Team
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Regular filter maintenance
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Replace the filter cover
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Temperature
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Power or electrical issue
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Machine has no power
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No lights
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Re-test in correct voltage
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The ALCI may have tripped whilst in use. Please perform the following checks.
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Issue not resolved, please speak to our Customer Support Team
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Test the machine in a different plug socket
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Issue not resolved, please speak to our Customer Support Team
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Lights
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Intermittent power
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Will not switch off
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Unusual smell
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Unusual smell
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Dusty smell
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Accessories will not attach
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Check all accessories
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Accessories will not magnetise onto the stand
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Lights
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Issue not resolved, please speak to our Customer Support Team
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Using your Dyson Supersonic™
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User guide
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User guide
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No further help required
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User guide
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How to attach the accessories
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Serial number location
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Issue resolved
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Setting up your Dyson machine
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Styling tips
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What's in the box?
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Regular filter maintenance
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Regular filter maintenance
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Regular filter maintenance
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Professional concentrator below or you can contact our Customer Support Team at 1-866-314-8881.
Professional concentrator
Part no. 969549-01
Creates a high-velocity blade of air that's perfect for styling.
$19.99
Professional concentrator
Part no. 969549-01
Creates a high-velocity blade of air that's perfect for styling.
$19.99
$19.99
You might need a replacement part.
You can solve this by ordering a new Smoothing Nozzle below or you can contact our Customer Support Team at 1-866-314-8881.
Smoothing Nozzle
Part no. 969571-01
Dry and style your hair simultaneously with gentle, low-speed airflow.
$39.99
Smoothing Nozzle
Part no. 969571-01
Dry and style your hair simultaneously with gentle, low-speed airflow.
$39.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Non-slip heat mat below or you can contact our Customer Support Team at 1-866-314-8881.
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
$8.99
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
$8.99
$8.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Wall cradle and magnetic attachment docks (Cork) below or you can contact our Customer Support Team at 1-866-314-8881.
Wall cradle and magnetic attachment docks (Cork)
Part no. 970008-01
The easy-access cradle is finished in brushed steel, to neatly store and protect your hair dryer in the salon. And with three magnetic docks, you can organize your attachments and keep them close to hand.
$49.99
Wall cradle and magnetic attachment docks (Cork)
Part no. 970008-01
The easy-access cradle is finished in brushed steel, to neatly store and protect your hair dryer in the salon. And with three magnetic docks, you can organize your attachments and keep them close to hand.
$49.99
$49.99
You might need a replacement part.
You can solve this by ordering a new Supersonic stand below or you can contact our Customer Support Team at 1-866-314-8881.
Supersonic stand
Part no. 970133-01
Neatly displays your Dyson Supersonic™ hair dryer.
$89.99
Supersonic stand
Part no. 970133-01
Neatly displays your Dyson Supersonic™ hair dryer.
$89.99
You might need a replacement part.
You can solve this by ordering a new Storage hanger below or you can contact our Customer Support Team at 1-866-314-8881.
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
$1.99
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
$1.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.