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Support for your Dyson Supersonic™ professional hair dryer

Dyson Supersonic™ hair dryer Professional edition

This is the support page for stylists – if you're not a stylist, you can find your page here. Below you'll find useful tips, how-to videos, maintenance advice, your user manual and more.

  • Using your hair dryer

    Learn about your hair dryer's key features in our video guide,¹ introduced by Jen Atkin.

A quick guide to your styling attachments

See our video guide on how to use your Dyson-engineered styling attachments for the best results.

The five styling attachments

Open video transcript

Key controls

12 combinations to suit every client and style. High heat and speed settings dry hair fast, while the lower settings help hair retain a smooth, supple texture. Use the cold shot to set your client's hair after styling.

  • 3 precise speed settings

    • High – fast drying and styling
    • Medium – regular drying
    • Low – diffusing
  • 4 precise temperature settings

    • 212°F fast drying and styling
    • 176°F regular drying
    • 140°F cooler drying and diffusing
    • 82°F constant cold
  • Cold shot button

    82°F cold shot, to set your client's hair after styling with a cold blast of air. If you find it easier, you can also use the cold shot by holding the Temperature control button. 

Magnetic styling attachments

For quick changes and a secure fit. With 360° rotation and Dyson Heat Shield technology to keep their surfaces cool.

  • Flyaway attachment

    Our latest attachment mechanises the traditional brush technique to hide flyaways, by using the Coanda effect to hide short flyaways under longer tresses. Use on dry and straight, or straightened, hair for a smooth, shiny finish.

  • Professional concentrator

    The wider, thinner design of the Professional concentrator creates a high-velocity blade of air that's perfect for styling one section at a time – without disturbing the rest.

  • Diffuser

    Reduces frizz and adds definition to curls and waves. Engineered to diffuse air more evenly, with longer prongs that reach deeper into the hair, so you can style more hair with greater control.

  • Wide-tooth comb attachment

    Engineered to glide through curly and coily hair with no snagging. Adds volume and definition to tight curls, with robust teeth to help shape and lengthen hair as it dries.

  • Gentle air attachment

    Fast, yet gentle styling for fine hair and sensitive scalps. Creates volume and texture closer to the roots using gentler, diffused airflow – while still drying fast.

  •  YouTube logo

    For tips on using your hair dryer, and hair science facts for clients, visit our YouTube channel.

  •  Instagram logo

    Join our global community of professional stylists by following @DysonHairPro on Instagram.

The science behind styling

  • Damaged hair scatters light

    Extreme temperatures can make small pores appear within the strands, which scatter light in all directions. This reduces reflected light, and decreases hair's natural shine.

  • Healthy hair reflects light

    Dyson's Intelligent heat control constantly regulates temperature to help prevent extreme heat damage. Less damaged hair reflects more light in a single direction, so hair appears shiny.

  • High heat can fade colour

    Whether your client's colour is natural or dyed, high heat can change the hair's proteins, causing colour to fade. The Gentle air attachment can help prevent this by maintaining a lower temperature. 

  • Lower heat is kinder to sensitive scalps

    Extreme heat can affect your client's scalp health. The Gentle air attachment is engineered to diffuse the airflow and lower the temperature by up to 68°F. So it's gentler on sensitive scalps.

Looking after your hair dryer

This filter information is for stylists who own the Dyson Supersonic™ professional hair dryer with a two-part filter.

  • Image from video on how to get started
    Open video transcript
  • Why it’s important to clean your filter regularly

    This protects your hair dryer's internal components from styling products, clippings and dust, which can prevent your hair dryer from performing as it should. Clean the filter monthly, or when the white LED lights flash continuously.

How to clean your filter

Watch our how-to video above, or follow the step-by-step guide below. Your hair dryer comes with a spare filter for quick changes during styling.

  • Step 1

    Remove filter unit

    Unplug your hair dryer from the mains electricity supply and allow it to cool down before cleaning your filter unit. Hold the handle of your machine and pull the filter unit downwards and onto the cable.

  • Step 2

    Wipe filter mesh

    Gently pull open the filter unit and slide it off the cable. Wipe the filter mesh on your machine with a dry, lint-free cloth to remove any debris.

  • Step 3

    Soak filter unit

    Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap

  • Step 4

    Remove inner filter

    Remove the inner filter from the filter cage.

  • Step 5

    Rub gently, rinse, then dry

    Using your fingertips, rub gently to thoroughly clean each part. Rinse both parts of the filter unit to remove any debris. Completely dry both parts of the filter unit with a dry, lint-free cloth.

  • Step 6

    Replace inner filter

    Check that all debris has been removed before placing the inner filter into the filter cage.

  • Step 7

    Replace filter unit

    Gently pull open the filter unit and slide it onto the cable. Slide the filter unit towards the handle and twist until it snaps into place.

  • Step 1

    Dyson accessories for professionals

    Discover Dyson display stands, wall cradles, docks, cases, accessories, attachments, and more.

  • Step 1

    Dyson hair care for salons and stylists

    Hair care re-engineered for stylists. For fast, effective styling with no extreme heat.

Frequently asked questions

How does the Dyson Supersonic™ professional hair dryer differ from the consumer model?

The Dyson Supersonic™ professional hair dryer is designed specifically with salon environments in mind, with a filter engineered to meet the needs of a busy salon. It comes with a Professional styling concentrator, whereas the consumer model includes a standard Styling concentrator. The professional hair dryer also has a longer cable (11 feet) to allow freer movement around your clients.

Why does the Dyson Supersonic™ professional hair dryer have a different filter to the consumer model?

In busy salon environments, contaminants such as hairspray and dust are drawn into the filter by the powerful Dyson digital motor V9. To protect the technology inside the Dyson Supersonic™ professional hair dryer, we’ve engineered a depth-loaded filtration system with a 2,600μm (micron) woven mesh. During development, we tested eight different salon environments around the world, and engineered our filter to be able to cope in all situations. 

Does the Dyson Supersonic™ professional hair dryer require any maintenance?

To maintain performance, it’s necessary to clean the filter regularly. We recommend cleaning monthly, or when the white LED lights flash. You can clean your filter using the how-to video or step-by-step guide on this page. If the three red LED lights remain illuminated after cleaning, turn off the hair dryer and contact a Dyson Expert.

What is the voltage?

The voltage is 110–120V in the United States.

Will the new and re-engineered attachments work with my professional hair dryer?

Yes, the new and re-engineered attachments are fully compatible with older generations of Dyson Supersonic™ professional hair dryers.

Can I use the Flyaway attachment on any hair type?

The Flyaway attachment should be used only on dry and straight hair, or hair that’s been straightened.

How do I use the Flyaway attachment?

Hold the attachment at the top of the head until your client's hair is attracted to it. Then slowly run it along the length of their hair without pressing down on it. 

What precautions should I take while removing or rotating the attachment?

The attachment can get hot if you’ve been using it for a while. We recommend holding the cool edges when twisting or removing it.

What speed and heat settings should I select when using the Flyaway attachment?

We recommend the high speed setting. Adjust the temperature to suit your client's hair type: lower temperatures for finer hair, and higher heat for thicker hair types.

Why are the lights on my hair dryer flashing?

If the white LED lights flash continuously, your filter needs cleaning. You can clean your filter using the instructions in the how-to video or step-by-step guide above. If the three red lights remain illuminated after cleaning, turn off your hair dryer and contact a Dyson Expert.

Why Register? More perks.

  • Exclusive Savings Events

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  • Free Health Check

    Reminders for free preventative maintenance checks at a Dyson Service Center near you.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • VIP Hotline

    Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

  • Reviewer Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

¹Depending on the model you own, you may see small visual differences in the filter and attachments.