Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Pure Cool Link™ desk purifier fan

Dyson Pure Cool Link™ DP01 purifying fan

Frequently asked questions

Where do I find this machine's SSID?

Your machine's SSID appears alongside its serial code, and can be found in three different locations: on the user guide, on the base of the machine, and behind the filter. 

How often does the filter in this machine need changing?

The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine). You can find a replacement filter here.

Can the purifier be used as an air conditioning unit?

No, the purifier is not an air conditioning unit.   

Accessories and replacement parts