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Support for your Dyson Pure Cool™ tower purifier fan (TP4A)

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Dyson Genuine filter

    Part No. 965432-01

    Filter for your Dyson Purifier

    $79.99

    Learn more
  • Remote control

    Part No. 969154-24

    Replacement remote control for your Dyson purifier.

    Currently out of stock.

    $29.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • How to replace the filters

    To ensure optimum air purification performance, we recommend replacing your filter every 12 months.

  • How to set up your machine

    Watch how to quickly get up and running with our step-by-step video guide.

  • The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.

Phone

844-705-4777
Our helpline hours:

  • 8:00am - 8:00pm CST Monday to Friday
  • 9:00am - 6:00pm CST Saturday