Expert guides on the MyDyson™ app▴
From quick-start and how-to guides to understanding different modes and screens. All tailored to you and your machines.
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Genuine Dyson spare parts and accessories for your machine:
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Dyson Genuine filter
Part No. 965432-01
Filter for your Dyson Purifier
$79.99
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Remote control
Part No. 969154-20
Curved and magnetized to store neatly on the machine
Currently out of stock.
$29.99
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How to get your Dyson machine working to its full potential.
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Maintaining your purifier
To ensure optimum air purification performance, we recommend replacing your HEPA+Carbon filter every 12 months. Your Catalytic filter never needs replacing.
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Activate Auto mode
Select Auto mode and your on-board sensors will intelligently adjust settings according to your air quality.
Control your Dyson purifier or purifier humidifier – with your voice.¹
Amazon Alexa
How to ask Alexa to enable the Dyson skill, to control your Dyson purifier.
Google Assistant
How to control all of your connected purifiers with Google. Just say “Hey Google” to get started.
Siri Shortcuts
How to connect your Dyson machines to Siri Shortcuts. You’ll be able to control them with your voice, on your Apple device.
¹ Requires a compatible voice service.
Google is a trademark of Google LLC.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
design@dyson.com
To help us address your inquiry as quickly as possible, please include the following in your email:
- Your name
- Contact number
- Product model or serial number
Phone
1-855-720-6378
Our helpline hours:
- 8:00am - 5:30pm CST Monday to Friday
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The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.