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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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360° Glass HEPA and Activated Carbon Filter
360° Glass HEPA and Activated Carbon Filter
Part No. 965432-01
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
$79.99
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Pump column
Pump column
Part No. 970753-02
Replacement pump column for your Dyson purifier humidifier.
$129.99
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Remote control
Remote control
Part No. 970486-12
Curved and magnetized to store neatly on the machine.
Currently out of stock
$29.99
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Cleaning kit
Cleaning kit
Part No. 970919-01
Designed specifically for use with your machine's deep clean cycle. The Cleaning kit removes mineral build-up from inside your machine
using citric acid. Use regularly with your machine's
Deep clean cycle to maintain optimal performance.Currently out of stock
$27.99
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How to get your Dyson machine working to its full potential.
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How to change your filter
Find out how to monitor and replace your combination filter in our video guide.
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How to run a Deep clean cycle
The monthly Deep clean cycle removes limescale from your machine's water system. Your machine's LCD screen and the Dyson Link app will let you know when it's time. You'll need 150g of citric acid, then follow the steps in our video guide or user manual.
Control your Dyson purifier or purifier humidifier – with your voice.¹
Amazon Alexa
How to ask Alexa to enable the Dyson skill, to control your Dyson purifier.
Google Assistant
How to control all of your connected purifiers with Google. Just say “Hey Google” to get started.
Siri Shortcuts
How to connect your Dyson machines to Siri Shortcuts. You’ll be able to control them with your voice, on your Apple device.
¹ Requires a compatible voice service.
Google is a trademark of Google LLC.
The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.