Use our step-by-step tool to solve your machine's problem.
Genuine Dyson spare parts and accessories for your machine:
Part No. 965432-01
Filter for your Dyson Purifier
$79.99
Part No. 970753-02
Replacement pump column for your Dyson purifier humidifier.
$129.99
Part No. 965317-01
Replacement water tank for your Dyson purifier humidifier.
Currently out of stock.
$51.99
Part No. 970486-12
Curved and magnetized to store neatly on the machine.
$29.99
How to get your Dyson machine working to its full potential.
Find out how to monitor and replace your combination filter in our video guide.
The monthly Deep clean cycle removes limescale from your machine's water system. Your machine's LCD screen and the Dyson Link app will let you know when it's time. You'll need 150g of citric acid, then follow the steps in our video guide or user manual.
Control your Dyson purifier or purifier humidifier – with your voice.¹
How to ask Alexa to enable the Dyson skill, to control your Dyson purifier.
How to control all of your connected purifiers with Google. Just say “Hey Google” to get started.
How to connect your Dyson machines to Siri Shortcuts. You’ll be able to control them with your voice, on your Apple device.
¹ Requires a compatible voice service.
Google is a trademark of Google LLC.
The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
844-705-4777
Our helpline hours:
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