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The health and well-being of our customers and staff is our priority during this challenging time. Due to the developing Coronavirus situation, we are taking the protective measure of closing the New York City Dyson Demo Store until further notice.
You can still shop for the latest Dyson technology here at Dyson.com. Owners can find troubleshooting tips, product manuals and more at our Support Page. For all other inquiries or for additional information, please Contact Us.

Dyson Demo store interior

New York Dyson Demo Store

Dyson technology works differently, it is engineered to solve real problems. The best way to understand it, is to experience it. This is why we created the Dyson Demo Store - a place that brings to life the science and engineering at the heart of our machines.

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Image of two models styling with the Dyson Corrale straightener

Discover the new Dyson Corrale™ straightener.
With flexing plates.

Our latest hair care invention lets you straighten hair with half the damage¹ – cord-free. Experience it for yourself at the Dyson Demo Store, while our stylists talk you through the technology.

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Dyson stylist drying womans hair using the Dyson Supersonic

Book a complimentary appointment with a Dyson stylist.

Experience the difference Dyson technology can make to your hair. Our stylists can show you how to achieve a range of looks for your hair, using the Dyson Supersonic™ hair dryer, Dyson Airwrap™ styler, and Dyson Corrale™ straightener.

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Discover the Dyson Supersonic™ hair dryer

Our extensive research into haircare technology helps protect your hair’s natural shine. In the Dyson Demo Store, our stylists can explain the science and help you find the right attachment for your hair type.

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Dyson Supersonic

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Personalize your case. Exclusively in store.

Give your Dyson presentation case the personal touch, with your initials professionally embossed by our experts. Exclusively available at Dyson Demo stores when you buy the Dyson Airwrap™ styler or Dyson Supersonic™ hair dryer.

PLAY

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Collection of Dyson presentation cases.

Make it yours

• Select your favorite case.¹

• Choose up to three initials to be embossed.

• Pick your foil color to complete your personalization.

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Front view of Dyson V11™ vacuum on carpet

Experience the Dyson V11™ vacuum

Get hands on with the Dyson V11™ cord-free vacuum. Test it against 30 different types of debris, plus choose from exclusive colors and a range of Dyson-engineered tools to help make your cleaning easier.

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Dyson wand customization at Dyson Demo Store

Engineered by Dyson. Built by you.

We'll help you build a cord-free vacuum that's tailored to suit you and your home. Choose from a range of colors and Dyson engineered tools to solve your biggest cleaning frustrations.

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The best way to understand our technology is to experience it yourself. 

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Experience our technology through Expert demonstrations. Plus, get any questions answered. 

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Shop exclusive products and colorways only available at Dyson Demo Stores. 

Map of the Dyson store New York

Dyson Demo Store
New York City

640 5th Avenue
New York, NY 10019

Tel: (646) 809-2533

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¹ Thermal damage measured by hair strength, when creating an equivalent hair style. Tested on flexing plates vs solid plates.

Direct from Dyson

Free tools with auto-registration

Free tools with auto-registration

Free tools with auto-registration

Exclusive to Dyson.com

Choose up to 3 additional tools absolutely free with auto-registration on select vacuums. To choose your free tools, see the accessory selector page after you add to cart.

Free tools worth up to $99.99. Amount may vary based on tool selection and availability.

Price match promise

Price match promise

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Visit dyson.com/pricematch, chat, or contact our Customer Service team at 1-866-664-9004 to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, “clearance” or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free 2-day shipping

Free 2-day shipping

Free 2-day shipping - Exclusions apply.

Please allow 1-2 business days for order processing.

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com for select zip codes. Eligibility varies by location of item and the shipping address zip code. In-stock orders received by 12:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All spares and accessories will ship separately, and be delivered between 10-15 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee scheduled delivery to Hawaii and Alaska.

30-day money-back guarantee

30-day money-back guarantee

Money-back Guarantee

If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson V11™ vacuums , you have 90 days from purchase. Dyson Direct will pay for return freight.

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight.