Dyson V11™ Animal vacuum reviews
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Dyson V11 Animal (Purple)
View product details4.8/5
755 Reviews
94% of reviewers would recommend to a friend.
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Dyson V11 Animal (Purple)
60 minutes of run time*
Powerful cleaning on floors and carpets
LED screen displays cleaning modes and battery life
755 Reviews
8 tools and accessories included
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High Torque cleaner head
High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.
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Stubborn dirt brush
Stiff nylon bristles dislodge stubborn dirt from floors and furniture.
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Docking station
Wall-mounted Dok to recharge your vacuum and tidily store tools.
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Mini Motorized tool
Great for cleaning smaller surfaces, upholstery and stairs
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Wand storage clip
Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.
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Combination tool
Two tools in one - brush and wide nozzle. For simple switching between tasks.
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Crevice tool
Designed for precise cleaning around edges and narrow gaps.
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Charger
Charges your vacuum with or without the docking station.
- Free tool worth up to $25 when you add to basket.
Promotion
Buy direct from the people who made it
Free tools with auto-registration
Free tools with auto-registration
Exclusive to Dyson.com
Choose additional tools absolutely free with auto-registration on select vacuums. To choose your free tools, see the accessory selector page after you add to cart.
Free tools worth up to $70. Amount may vary based on tool selection and availability.
Free shipping
Free shipping - Exclusions apply.
Please allow 1-2 business days for order processing.
The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com for select zip codes. Eligibility varies by location of item, availability, and the shipping address zip code. In-stock orders received by 12:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All spares and accessories will ship separately, and be delivered between 10-15 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.
On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee scheduled delivery to Hawaii and Alaska.
2-year warranty
Dyson parts and labor warranty
All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.
If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.
Money-back guarantee
Money-back Guarantee
If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson V15™ Detect cordless vacuums, Dyson Outsize cordless vacuums, Dyson Omni-glide™ vacuums, Lightcycle™ task lights, and Lightcycle Morph™ lights, you have 90 days from purchase. Dyson Direct will pay for return freight.
Customer Service Helpline
If you have questions please contact us. You can email or call:
- questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less
- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday).
Dyson Direct Returns Policy
If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) or visit dyson.com/returns prior to returning your merchandise.
To receive a full refund for an item purchased from Dyson, please follow these three steps:
- Call the Contact Center to initiate your return and to identify the correct return shipping address and method.
- Package the item(s) to be returned in the original Dyson packaging.
- Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.
Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight.
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