Let's get your machine working

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 972408-02

Charges your vacuum with or without the Wall dok™.

$39.99

Charger

Part no. 972408-02

Charges your vacuum with or without the Wall dok™.

$39.99

Currently out of stock

$39.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 972408-02

Charges your vacuum with or without the Wall dok™.

$39.99

Charger

Part no. 972408-02

Charges your vacuum with or without the Wall dok™.

$39.99

Currently out of stock

$39.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Hair screw tool below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool

Part no. 972213-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$63.99

Hair screw tool

Part no. 972213-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$63.99

Currently out of stock

$63.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Fluffy Optic™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

$129.99

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

$129.99

Currently out of stock

$129.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.

Filter

Part no. 972352-01

Replacement filter for your Dyson cordless vacuum.

$29.99

Filter

Part no. 972352-01

Replacement filter for your Dyson cordless vacuum.

$29.99

Currently out of stock

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Fluffy Optic™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

$129.99

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

$129.99

Currently out of stock

$129.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Hair screw tool below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool

Part no. 972213-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$63.99

Hair screw tool

Part no. 972213-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$63.99

Currently out of stock

$63.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 972408-02

Charges your vacuum with or without the Wall dok™.

$39.99

Charger

Part no. 972408-02

Charges your vacuum with or without the Wall dok™.

$39.99

Currently out of stock

$39.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

You might need a replacement part.

You can solve this by ordering a new Extension hose below or you can contact our Customer Support Team at 1-866-314-8881.

Extension hose

Part no. 971432-01

Enables deep cleaning in narrow or shallow spaces.

$24.99

Extension hose

Part no. 971432-01

Enables deep cleaning in narrow or shallow spaces.

$24.99

Currently out of stock

$24.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Flexi crevice tool below or you can contact our Customer Support Team at 1-866-314-8881.

Flexi crevice tool

Part no. 971433-01

Extends and bends. For hard-to-reach places around your home and car.

$24.99

Flexi crevice tool

Part no. 971433-01

Extends and bends. For hard-to-reach places around your home and car.

$24.99

You might need a replacement part.

You can solve this by ordering a new Floor Dok Multi™ below or you can contact our Customer Support Team at 1-866-314-8881.

Floor Dok Multi™

Part no. 972214-01

Free standing grab-and-go charging dock. Tidy storage for your Dyson vacuum and tools. No drilling required.

$149.99

Floor Dok Multi™

Part no. 972214-01

Free standing grab-and-go charging dock. Tidy storage for your Dyson vacuum and tools. No drilling required.

$149.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Fabric and mattress tool below or you can contact our Customer Support Team at 1-866-314-8881.

Fabric and mattress tool

Part no. 971427-01

Removes dust, dirt and allergens from mattresses and upholstery.

$34.99

Fabric and mattress tool

Part no. 971427-01

Removes dust, dirt and allergens from mattresses and upholstery.

$34.99

Currently out of stock

$34.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Mini soft dusting brush below or you can contact our Customer Support Team at 1-866-314-8881.

Mini soft dusting brush

Part no. 971428-01

Easy, vacuum-assisted dusting. With soft nylon bristles to clean delicate surfaces and fabrics.

$34.99

Mini soft dusting brush

Part no. 971428-01

Easy, vacuum-assisted dusting. With soft nylon bristles to clean delicate surfaces and fabrics.

$34.99

Currently out of stock

$34.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Stubborn dirt brush below or you can contact our Customer Support Team at 1-866-314-8881.

Stubborn dirt brush

Part no. 971429-01

Stiff nylon bristles dislodge stubborn dirt from floors and furniture.

$24.99

Stubborn dirt brush

Part no. 971429-01

Stiff nylon bristles dislodge stubborn dirt from floors and furniture.

$24.99

Currently out of stock

$24.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Up-top adaptor below or you can contact our Customer Support Team at 1-866-314-8881.

Up-top adaptor

Part no. 971431-01

Bends and locks at different angles. Fits any compatible tool for effective cleaning in hard-to-reach high areas of your home.

$34.99

Up-top adaptor

Part no. 971431-01

Bends and locks at different angles. Fits any compatible tool for effective cleaning in hard-to-reach high areas of your home.

$34.99

Currently out of stock

$34.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Axle & roller below or you can contact our Customer Support Team at 1-866-314-8881.

Axle & roller

Part no. 965338-01

Replacement axle & roller for your Dyson vacuum cleaner.

$1.99

Axle & roller

Part no. 965338-01

Replacement axle & roller for your Dyson vacuum cleaner.

$1.99

Currently out of stock

$1.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Axle & roller below or you can contact our Customer Support Team at 1-866-314-8881.

Axle & roller

Part no. 965338-01

Replacement axle & roller for your Dyson vacuum cleaner.

$1.99

Axle & roller

Part no. 965338-01

Replacement axle & roller for your Dyson vacuum cleaner.

$1.99

Currently out of stock

$1.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Laser Slim Fluffy™ brush bar below or you can contact our Customer Support Team at 1-866-314-8881.

Laser Slim Fluffy™ brush bar

Part no. 971634-01

Replacement Laser Slim Fluffy™ brush bar for your Dyson vacuum cleaner.

$29.99

Laser Slim Fluffy™ brush bar

Part no. 971634-01

Replacement Laser Slim Fluffy™ brush bar for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Fluffy Optic™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

$129.99

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

$129.99

Currently out of stock

$129.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Replacement or additional click-in battery for your Dyson Gen5Detect™ or Dyson Gen5outsize™ vacuum below or you can contact our Customer Support Team at 1-866-314-8881.

Replacement or additional click-in battery for your Dyson Gen5Detect™ or Dyson Gen5outsize™ vacuum

Part no. 972382-04

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

$129.99

Replacement or additional click-in battery for your Dyson Gen5Detect™ or Dyson Gen5outsize™ vacuum

Part no. 972382-04

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

$129.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.

Filter

Part no. 972352-01

Replacement filter for your Dyson cordless vacuum.

$29.99

Filter

Part no. 972352-01

Replacement filter for your Dyson cordless vacuum.

$29.99

Currently out of stock

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 972408-02

Charges your vacuum with or without the Wall dok™.

$39.99

Charger

Part no. 972408-02

Charges your vacuum with or without the Wall dok™.

$39.99

Currently out of stock

$39.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881.

Combination tool

Part no. 967482-03

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$24.99

Combination tool

Part no. 967482-03

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$24.99

Currently out of stock

$24.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Hair screw tool below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool

Part no. 972213-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$63.99

Hair screw tool

Part no. 972213-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$63.99

Currently out of stock

$63.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Wall dok™ below or you can contact our Customer Support Team at 1-866-314-8881.

Wall dok™

Part no. 973027-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

$19.99

Wall dok™

Part no. 973027-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

$19.99

Currently out of stock

$19.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.

Filter

Part no. 972352-01

Replacement filter for your Dyson cordless vacuum.

$29.99

Filter

Part no. 972352-01

Replacement filter for your Dyson cordless vacuum.

$29.99

Currently out of stock

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Further help

Dyson Gen5outsize Absolute

Let's get your machine working

Let's get your machine working

How to clean your tools

Issue resolved

More help required

Troubleshooting

Alerts and LCD screen

Battery alerts

Charge the machine

LED showing

Issue resolved

No power

Replacement part required

Battery alert

Replacement part required

Replacement part required

No LED

Blue flashing LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blockage alert

Check the wand

Select tool

Check accessory

Check inlet

Check the cyclone

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Check hair screw tool

Check inlet

Check the cyclone

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Check the XL Digital Motorbar cleaner head

Check inlet

Check the cyclone

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Check Fluffy Optic cleaner head

Check inlet

Check the cyclone

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Washing the brush bar

Pulsing

Check the cyclone

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Non-Dyson battery detected

Replacement part required

Diagnostic screen

Unable to exit manually

Replacement part required

Filter not sealed

Wash the filter - video

Washing the filter - step-by-step

Particle count

Understanding the particle count

Low temperature detected

High temperature detected

Filter needs cleaning

Unusual noise

Pulsing

Grating or rattling

Test the machine

Check the bin inlet

Replacement part required

Replacement part required

High pitched whistle

Check inlet

Pick up issues

The brush bar is not spinning

XL Digital Motorbar™ cleaner head

Replacement part required