Let's get your machine working
Special edition Dyson Supersonic™ hair dryer in Vinca blue/RoséLet's get your machine working
Special edition Dyson Supersonic™ hair dryer in Vinca blue/Rosé
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Maintaining your Dyson Supersonic™
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How to clean the appliance
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More help required
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There is a problem with my machine
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How to clean the filter
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Noise
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Airflow louder than usual
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Issue resolved
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Cleaning your filter - step by step
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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No power
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Whistling sound
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Whistling sound
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Issue not resolved, please speak to our Customer Support Team
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Single attachment
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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Check the filter
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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Overheating
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Buzzing noise
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Issue not resolved, please speak to our Customer Support Team
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Performance
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Airflow control
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Clean the filter
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Reset
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Temperature
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Power or electrical issue
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Machine has no power
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No lights
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Re-test in correct voltage
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Test the machine in a different plug socket
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The ALCI may have tripped whilst in use. Please perform the following checks.
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Lights
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Clean the filter
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Clean the filter
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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The cable is hot
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Check the machine
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Hot cable
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Clean the filter
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Cleaning your filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Intermittent power
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Intermittent power
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Will not switch off
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How to locate the serial number
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Unusual smell
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Dusty
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Issue not resolved, please speak to our Customer Support Team
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Burning smell
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Check the filter
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Reset
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Visible issue
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Accessories will not attach
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Check all accessories
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Accessories will not magnetise onto the stand
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Issue not resolved, please speak to our Customer Support Team
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Regular filter maintenance
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Issue not resolved, please speak to our Customer Support Team
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Using your Dyson hair clips
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Using your machine abroad
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No further help required
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How to attach the accessories
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Pacemaker queries
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Serial number location
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Issue resolved
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Styling tips
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Download the user manual
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Regular filter maintenance
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Cleaning your filter - step by step
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Replacing the filter
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Flyaway attachment below or you can contact our Customer Support Team at 1-866-314-8881.
Flyaway attachment
Part no. 971618-01
Hides flyaways in one pass for a smooth, shiny finish.
$39.99
Flyaway attachment
Part no. 971618-01
Hides flyaways in one pass for a smooth, shiny finish.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Gentle air attachment below or you can contact our Customer Support Team at 1-866-314-8881.
Gentle air attachment
Part no. 969749-01
Diffuses the air, creating a gentle, cooler airflow.
$39.99
Gentle air attachment
Part no. 969749-01
Diffuses the air, creating a gentle, cooler airflow.
$39.99
$39.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Styling Concentrator below or you can contact our Customer Support Team at 1-866-314-8881.
Styling Concentrator
Part no. 970265-06
Style your hair one section at a time with precise, controlled airflow.
$39.99
Styling Concentrator
Part no. 970265-06
Style your hair one section at a time with precise, controlled airflow.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Wide-tooth comb below or you can contact our Customer Support Team at 1-866-314-8881.
Wide-tooth comb
Part no. 969748-01
Detangles and lengthen hair as it dries.
$39.99
Wide-tooth comb
Part no. 969748-01
Detangles and lengthen hair as it dries.
$39.99
$39.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Gentle air attachment below or you can contact our Customer Support Team at 1-866-314-8881.
Gentle air attachment
Part no. 969749-01
Diffuses the air, creating a gentle, cooler airflow.
$39.99
Gentle air attachment
Part no. 969749-01
Diffuses the air, creating a gentle, cooler airflow.
$39.99
$39.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.