Cleaning the machine

Ensure that you unplug your appliance from the mains electricity supply and allow to cool down before cleaning your filter.

Look for blockages in the air inlet holes on the filter and the small aperture inside the loop amplifier.

Use a soft brush to remove dust and debris.

Do not use detergents or polishes to clean the appliance.

Dust may accumulate on the surface of the machine. Wipe dust from the loop amplifier, filter unit and other parts with a dry or damp cloth.

Check base

Check around the base of the machine for any debris or obstructions.

Please try taking the filters off, then reattaching them to ensure they are correctly clicked into place. When attaching the filters, press in and up, and check there are no gaps or loose areas.

If the filters are not attached correctly, a triangle warning may show on your screen. If this happens, please reattach the filters securely.

Paper in the clear bin

This will indicate that the machine is working correctly.

Like our other cordless vacuums, this machine is engineered for quick clean-ups on hard floors and carpeting, as well as for furniture, stairs and inside the car.

Continuous monitoring

The continuous monitoring option is used for air quality data to be relayed to the machine at all times, even when you have turned the purifier off. The sensors have small fans that maintain airflow for continuous monitoring, but this should not cause any audible noise interference.

Continuous monitoring can be turned on/off by pressing the the 'Auto' button on the remote control for five seconds.

Retest the machine.

Check airflow direction

You can change the direction of airflow, either to be forward facing with a focused airflow, or rear facing with a diffused airflow.

Use the airflow switch on the top of the appliance to select the airflow direction.

Ensure that the switch is fully engaged in either forward or rear facing mode.

If the switch is not fully engaged in either direction, air will flow simultaneously from the front and rear of the purifier, which can result in a weaker airflow.

Check and clean the machine

To ensure that your appliance works efficiently, it is important to clean and check for blockages regularly.

Unplug your appliance from the mains electricity supply before cleaning.

Look for blockages in the air inlet holes on the filter and the small aperture inside the loop amplifier.

Use a soft brush to remove dust and debris.

Do not use detergents or polishes to clean the appliance.

Dust may accumulate on the surface of the machine. Wipe dust from the loop amplifier, filter unit and other parts with a dry or damp cloth.

Ensure the machine is turned on.

Ensure correct button on remote is being pressed to adjust the airflow.

Test the remote control

Test the other buttons on the remote.

On/Off

Oscillation

Automatic mode

Sleep timer

Night mode

Change the battery

Unscrew the remote control's battery compartment

Loosen the base and pull it away from the remote.

Replace the battery with type CR 2032.

Check airflow direction

This product has dual airflow direction options. Please ensure you have directed the airflow to come out the front of the machine before beginning these checks.

Test the remote

Ensure the correct button on the remote is being pressed.

Point the remote directly at the front of the machine while pressing the button.

Main power button

Press the power On/Off button on the front of the machine.

Remote check

Ensure correct button on remote is being pressed.

Point the remote directly at the front of the machine while pressing the button.

Changing the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote.

Replace the battery with type CR 2032.

Check and clean machine

To ensure that your appliance works efficiently, it is important to clean and check for blockages regularly.

Unplug your appliance from the mains electricity supply before cleaning.

Look for blockages in the air inlet holes on the filter and the small aperture inside the loop amplifier.

Use a soft brush to remove dust and debris.

Do not use detergents or polishes to clean the appliance.

Dust may accumulate on the surface of the machine. Wipe dust from the loop amplifier, filter unit and other parts with a dry or damp cloth.

Your filter may need replacing

Check filter life on the display screen, or for excessive build-up of dust within the inlet.

Changing the glass HEPA filter

When the appliance detects that the nonwashable glass HEPA filters need replacing the display on the appliance will show an empty bar.

Slide the buttons down on either side of the shrouds.

The shrouds will release with the glass HEPA filters attached.

Empty the glass HEPA filters directly into the bin by pushing in both the purple tabs on the shrouds. Dispose of used filter units in accordance with local regulations.

Push the new glass HEPA filters into the shrouds until secure.

Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Night mode button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The glass HEPA filter level will be reset and the appliance is ready to use.

Changing the carbon filters

When the appliance detects that the non-washable carbon filters need replacing the display on the appliance will show an empty bar.

Slide the buttons down on either side of the shrouds.

The shrouds will release with the glass HEPA filters attached.

Dispose of the carbon filters in the bin. Dispose of used filter units in accordance with local regulations.

Push the new carbon filters onto the base until secure.

Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Oscillation button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The carbon filter level will be reset and the appliance is ready to use.

Fault

Reset the machine.

Unplug the machine and leave it for 10 seconds.

Ensure the power cord is plugged into the centre of the base.

Plug the machine back in and retest.

Restart the machine

Switch off and unplug the machine.

Ensure all outside doors and windows are closed.

Vacuum the two sensor slots to the left of the LCD screen with a Dyson brush attachment.

Plug in and test the machine.

Switch off and unplug the machine.

Move the machine to another room.

Plug in and test the machine.

My readings are showing in different colours

The colour of the numbers and readings on the display are linked to the air quality of the respective category.

Green denotes a high air quality, with low pollutants, and red, low air quality with a high amount of pollutants.

Different categories can have different levels of pollutants at the same time, and will therefore display in different colours.

My display is reading green but the fan is working at high speed

There may be times when the display is showing green but the fan speed is still high.

This is due to the machine always trying to maintain high air quality. For example, in a room with leaky windows, the machine has to work harder via a higher fan speed to maintain a high air quality.

If you want the fan to be quieter, you can choose to change the airflow direction to face backwards, or turn the machine to manual mode and lower the airspeed.

Night mode is not working

When in Night mode, your machine will automatically sense the ambient light level and adjust the resting screen brightness accordingly.

If the room is bright, (for example, the lights are on), the screen’s display will be set to minimum brightness. If the room is dark (lights off) the screen is turned off.

In both scenarios, when the machine is interacted with, the screen brightness will uplift.

Check remote control

Point the remote directly at the front of the machine while pressing the button.

Ensure the correct button on the remote is being pressed.

Check machine base

Ensure all the feet are attached to the base of the machine.

Place the purifier on a flat, non-slip surface.

Check remote control

Ensure the correct button on the remote is being pressed.

Change the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Try the controls on the machine

Press the On/Off button

Check the remote controls

Point the remote directly at the front of the machine while pressing the button.

On/Off

Airflow speed

Oscillation

Information

Not a connective product

This is not a connective product.

While this machine is not a connective product, you can use the Dyson Link app to register your machine and either create or log into an existing account.

Changing the glass HEPA filter

When the appliance detects that the nonwashable glass HEPA filters need replacing the display on the appliance will show an empty bar. Unplug the appliance from the mains electricity supply.

Slide the buttons down on either side of the shrouds.

The shrouds will release with the glass HEPA filters attached.

Empty the glass HEPA filters directly into the bin by pushing in both the purple tabs on the shrouds. Dispose of used filter units in accordance with local regulations.

Push the new glass HEPA filters into the shrouds until secure.

Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Night mode button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The glass HEPA filter level will be reset and the appliance is ready to use.

Changing the carbon filters

When the appliance detects that the non-washable carbon filters need replacing the display on the appliance will show an empty bar. Unplug the appliance from the mains electricity supply.

Slide the buttons down on either side of the shrouds.

The shrouds will release with the glass HEPA filters attached.

To remove the carbon filters: press the tabs on both sides of the filters.

Dispose of the carbon filters in the bin. Dispose of used filter units in accordance with local regulations.

Push the new carbon filters onto the base until secure.

Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Oscillation button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The carbon filter level will be reset and the appliance is ready to use.

You can change the direction of airflow, either to be forward facing with a focused airflow, or rear facing with a diffused airflow.

Use the airflow control to adjust the speed of the airflow.

Ensure that the switch is fully engaged in either forward or rear facing mode.

If the switch is not fully engaged in either direction, air will flow simultaneously from the front and rear of the purifier, which can result in a weaker airflow.

Use both hands to lift the appliance out of the box, taking care to hold by the base of the appliance only. Do not lift out by the amplifier loop.

Take the carbon filters out of the box and remove the protective packaging.

Attach both carbon filters to the appliance.

Remove the glass HEPA filters from their protective packaging and push into the shrouds until secure.

Position the shrouds onto the base and push gently until they click securely into place. Place the remote control on the top of the appliance with the buttons facing down. Plug in and switch on.

The remote control can be magnetically attached to the top of the loop.

Auto mode

Auto mode adjusts the speed according to the air quality in the room. When Auto mode is enabled (indicated by a graph on the home screen showing the air quality, with ‘AUTO’ at the top), the on-board sensors will intelligently adjust the speed of the purifier according to the air quality. Increasing speed for poor air quality.

If the air quality target is met, the air quality graph will show green. The air quality will continue to be monitored, with the fan running on a low speed in the background.

If the air quality worsens the air quality graph will show red and the purifier will automatically restart cleaning the room.

There may be times when the display shows green, but the fan speed is still high. This is due to the machine always trying to maintain high air quality. For example, in a room with leaky windows, the machine has to work harder via a higher fan speed to maintain a high air quality.

Enable Auto mode

Press the 'Auto' button on the top right corner of the remote control.

To turn Auto mode off press the same button.

Please open the PDF for the user guide.

Information menu

Scroll through the options to monitor the performance of your appliance.

The menu will also allow you to access information about the pollutants in the air and the temperature and humidity levels.

When a particular type of pollutant causes air quality to decrease, the symbol for that pollutant will show in the display.

Indoor air quality - 12 seconds

Monitor the current air quality with a graph showing the last 12 seconds of data.

Indoor air quality - 24 hours

Monitor the air quality with a graph showing the last 24 hours of data.

Particulate matter (PM2.5)

Microscopic particles up to 2.5 microns in size, suspended in the air we breathe. These include smoke, bacteria and allergens.

Particulate matter (PM10)

Larger microscopic particles up to 10 microns in size, suspended in the air we breathe. These include dust, mould and pollen.

Nitrogen dioxide and other oxidising gases

These potentially harmful gases are released into the air by combustion, for example the burning gas when cooking and in vehicle exhaust emissions.

Volatile organic compounds

VOC’s are typically odours that may be potentially harmful. These can be found in cleaning products, paints and new furnishings.

Filters

The amount of pollution captured by the filters is shown in the display. When the filter is full, the display will flash to remind you which filter needs changing.

Auto mode

This graph shows the air quality from your room whilst your machine is in Auto mode.

Fan speed indicator

Your purifier has speed options from the minimum of 1 to max speed 10.

Carbon filter calibration

When you replace your carbon filter, you must hold down the oscillation button on the remote control to ensure the new carbon filter is calibrated.

This screen shows the process is complete.

Filter change indicator

This indicates when it is time to order new filters for your Dyson purifier and replace the old ones.

HEPA filter calibration

When you replace your HEPA filter, you must hold down the night button on the remote control to ensure the new HEPA filter is calibrated.

This screen shows the process is complete.

Filter life measure

This display shows the amount of filter life remaining for both the carbon (green) and HEPA (purple) filters in your purifier.

Continuous monitoring on

The continuous monitoring function will:

Collect extensive environmental information.

Allow historical air quality information to be displayed on the screen.

Continuous monitoring is active at all times unless standby is selected.

To stop continuous monitoring, press and hold the Auto mode button for 5 secs.

Oscillation

Press the Oscillation button to scroll through the options from 0° to 350°.

Night mode

Night mode will dim the display and the appliance will run more quietly, making it ideal for use while sleeping. If Auto mode has been set, Night mode will reduce airflow speeds to range from 1 to 4. You can manually change the airflow from 1-10.

If in manual mode, the power will reduce to level 4. When night mode is activated, if it is already below level 4, it will remain the same. This can be manually changed if desired. The display will illuminate briefly, then fade as before. If in Auto mode the power will be reduced automatically.

Use both hands to lift the appliance out of the box, taking care to hold by the base of the appliance only. Do not lift out by the amplifier loop.

Take the carbon filters out of the box and remove the protective packaging.

Attach both carbon filters to the appliance.

Remove the glass HEPA filters from their protective packaging and push into the shrouds until secure.

Position the shrouds onto the base and push gently until they click securely into place. Place the remote control on the top of the appliance with the buttons facing down. Plug in and switch on.

The remote control can be magnetically attached to the top of the loop.

Using the remote control

To operate, point the remote control toward the front of the base.

On/Off

Press the Power ON/OFF button on the appliance or remote control to stop the purifier. The appliance will continue to monitor the air quality.

Airflow speed

Press the Airflow speed button to increase and decrease the airflow speed. You can choose a setting from 1 (low flow of air) through to 10 (high flow of air), and the machine homescreen will show the fan speed when in manual mode.

Oscillation On/Off

Press the Oscillation button to scroll through the options from 0° to 350°.

Information menu

Scroll through the options to monitor the performance of your appliance.

The menu will also allow you to access information about the pollutants in the air and the temperature and humidity levels.

When a particular type of pollutant causes air quality to decrease, the symbol for that pollutant will show in the display.

Auto mode

When Auto mode is selected the on-board sensors will intelligently adjust the settings of the appliance according to the quality of air. The appliance will pause once the sensors detect that the target air quality level has been reached. The sensors will continue to monitor the air quality, switching the appliance back on when air quality levels have dropped. Customise your Auto mode and air quality settings in the Dyson Link app.

Sleep timer

The sleep timer will turn your appliance off once the time set has passed. To set the sleep timer, select the desired time. When the time reaches zero, the appliance will stop purifying but continue to monitor the air quality of the room. To cancel the sleep timer, increase the time until the 'timer off' icon appears.

Night mode

Night mode will dim the display and the appliance will run more quietly, making it ideal for use while sleeping. If Auto mode has been set, Night mode will reduce airflow speeds to range from 1 to 4. You can manually change the airflow from 1-10.

Finding the machine serial number

The serial number can be found in the following locations:

On the front of the instruction manual.

On the remote control packaging.

On a removable sticker on the front of the purifier.

On your purifier, located underneath the filter.

Please follow the steps in the video.

Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?"

Replacing the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote.

Replace the battery with type CR 2032.