Let's get your machine working
Dyson Purifier Humidify+Cool Autoreact PH3A (White/Nickel)Let's get your machine working
Dyson Purifier Humidify+Cool Autoreact PH3A (White/Nickel)
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Replacing the remote control battery
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Issue resolved
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Replacing the remote control battery - step by step
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More help required
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Troubleshooting
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Unusual noise
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Grating or grinding noise
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Trickling or gurgling noise
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Deep cleaning your machine
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Deep clean cycle - step-by-step
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Whining or whistling noise
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Performance
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Airflow
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Airflow is not as powerful
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The airflow speed won't change
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Test the other remote buttons
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Changing the battery
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Issue not resolved, please speak to our Customer Support Team
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Replacing the remote control battery - step by step
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Issue not resolved, please speak to our Customer Support Team
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Machine not completing deep cleaning procedure
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Deep clean cycle - step-by-step
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Issue not resolved, please speak to our Customer Support Team
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Humidity
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Not reaching target humidity
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Deep cleaning your machine
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Deep clean cycle - step-by-step
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No visible mist
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The water level is not changing
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Auto mode
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Test Manual mode
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The water level is not changing
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Manual mode
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The machine has stopped humidifying
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Display showing an alert
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Wrong PSU warning
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Issue not resolved, please speak to our Customer Support Team
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Using PSU supplied
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Issue not resolved, please speak to our Customer Support Team
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Occurrence question
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Issue not resolved, please speak to our Customer Support Team
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Broken pump column
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Issue not resolved, please speak to our Customer Support Team
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Drip tray overflow
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Deep cleaning your machine
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Deep clean cycle - step-by-step
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Pump rotor failure
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Deep cleaning your machine
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Deep clean cycle - step-by-step
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Tank empty
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Tank missing
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Tank missing
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Issue not resolved, please speak to our Customer Support Team
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Tank missing
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Too cold
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Updating screen
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Triangle alert icon
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Continuous alert triangle
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Continuous alert triangle deep clean
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Triangle alert icon
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Temporary alert triangle
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Triangle alert icon not oscillating
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Power cycle
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Triangle alert icon
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Oscillation
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Oscillation
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The machine won't oscillate
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Test the other remote buttons
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Changing the battery
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Replacing the remote control battery - step by step
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The machine won't stop oscillating
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Test the other remote buttons
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Purification
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The machine has stopped purifying whilst in Auto mode
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My readings are showing in different colours
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Power or electrical issue
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Intermittent power
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No power
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Will not switch off
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Check the remote
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Test the other remote buttons
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Issue not resolved, please speak to our Customer Support Team
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Changing the battery
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Replacing the remote control battery - step by step
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Unusual smell
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Burning
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Dusty or unpleasant
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Deep cleaning your machine
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Occurrence question
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Issue not resolved, please speak to our Customer Support Team
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Deep clean cycle - step-by-step
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Visible issue
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Algae is growing inside the tank
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Deep cleaning your machine
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Deep clean cycle - step-by-step
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There is an issue with the display
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No Display
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Night mode is not working
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Remote control doesn't work
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Test the other remote buttons
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Changing the battery
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Replacing the remote control battery - step by step
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Display showing an alert
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Evaporator full
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Deep cleaning your machine
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Deep clean cycle - step-by-step
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Filling the water tank
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Assembling your machine
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How to use the information menu
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Information menu icons
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Other display icons
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Knowing your machine
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Continuous monitoring
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Using the remote control
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User guide
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Cleaning your machine
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Changing your filters
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Changing the filters - step-by-step
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Water hardness
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.