Support | Troubleshooting

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881.

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Currently out of stock.

$129.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Hair screw tool below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool

Part no. 971426-01

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

Hair screw tool

Part no. 971426-01

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

You might need a replacement part.

You can solve this by ordering a new Motorbar™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Motorbar™ cleaner head

Part no. 972182-01

<p>43 de-tangling vanes automatically clear wrapped hair from the brush bar as you clean.</p>

$129.99

Motorbar™ cleaner head

Part no. 972182-01

<p>43 de-tangling vanes automatically clear wrapped hair from the brush bar as you clean.</p>

$129.99

Currently out of stock.

$129.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Soft roller cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

$95.99

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

$95.99

Currently out of stock.

$95.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 969596-05

Replacement main body and cyclone for Dyson cordless vacuum.

$63.99

Main body and cyclone

Part no. 969596-05

Replacement main body and cyclone for Dyson cordless vacuum.

$63.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 969596-05

Replacement main body and cyclone for Dyson cordless vacuum.

$63.99

Main body and cyclone

Part no. 969596-05

Replacement main body and cyclone for Dyson cordless vacuum.

$63.99

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 969596-05

Replacement main body and cyclone for Dyson cordless vacuum.

$63.99

Main body and cyclone

Part no. 969596-05

Replacement main body and cyclone for Dyson cordless vacuum.

$63.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881.

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Currently out of stock.

$129.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 969350-02

<div>Charges your vacuum with or without the Wall Dok™.</div>

$29.99

Charger

Part no. 969350-02

<div>Charges your vacuum with or without the Wall Dok™.</div>

$29.99

Currently out of stock.

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881.

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Currently out of stock.

$129.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881.

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Currently out of stock.

$129.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 969596-05

Replacement main body and cyclone for Dyson cordless vacuum.

$63.99

Main body and cyclone

Part no. 969596-05

Replacement main body and cyclone for Dyson cordless vacuum.

$63.99

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 969350-02

<div>Charges your vacuum with or without the Wall Dok™.</div>

$29.99

Charger

Part no. 969350-02

<div>Charges your vacuum with or without the Wall Dok™.</div>

$29.99

Currently out of stock.

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

You might need a replacement part.

You can solve this by ordering a new Hair screw tool below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool

Part no. 971426-01

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

Hair screw tool

Part no. 971426-01

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

You might need a replacement part.

You can solve this by ordering a new Soft roller cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

$95.99

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

$95.99

Currently out of stock.

$95.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881.

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Currently out of stock.

$129.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Dyson Floor Dok™ below or you can contact our Customer Support Team at 1-866-314-8881.

Dyson Floor Dok™

Part no. 971445-01

<p>Free-standing design, engineered to store your Dyson V15 Detect™, Dyson Outsize, and Dyson V11™ vacuum and tools.</p>

$149.99

Dyson Floor Dok™

Part no. 971445-01

<p>Free-standing design, engineered to store your Dyson V15 Detect™, Dyson Outsize, and Dyson V11™ vacuum and tools.</p>

$149.99

Currently out of stock.

$149.99

Notify me

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

You might need a replacement part.

You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881.

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Battery

Part no. 969352-03

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

$129.99

Currently out of stock.

$129.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 969509-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Bin

Part no. 969509-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

How to install this part

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Rear seal and mount below or you can contact our Customer Support Team at 1-866-314-8881.

Rear seal and mount

Part no. 971455-01

<p>Replacement rear seal and mount for your Motorhead.</p>

$8.99

Rear seal and mount

Part no. 971455-01

<p>Replacement rear seal and mount for your Motorhead.</p>

$8.99

Currently out of stock.

$8.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Rear brush bar below or you can contact our Customer Support Team at 1-866-314-8881.

Rear brush bar

Part no. 966492-03

Replacement Rear Brush bar for your Dyson vacuum cleaner.

$18.99

Rear brush bar

Part no. 966492-03

Replacement Rear Brush bar for your Dyson vacuum cleaner.

$18.99

Currently out of stock.

$18.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Soft roller cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

$95.99

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

$95.99

Currently out of stock.

$95.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Soft roller brush bar below or you can contact our Customer Support Team at 1-866-314-8881.

Soft roller brush bar

Part no. 966488-09

Replacement soft roller brush bar for your Dyson vacuum cleaner.

$39.99

Soft roller brush bar

Part no. 966488-09

Replacement soft roller brush bar for your Dyson vacuum cleaner.

$39.99

You might need a replacement part.

You can solve this by ordering a new End cap below or you can contact our Customer Support Team at 1-866-314-8881.

End cap

Part no. 966490-03

Replacement end cap for your Dyson vacuum cleaner.

$22.99

End cap

Part no. 966490-03

Replacement end cap for your Dyson vacuum cleaner.

$22.99

We need a little more information to help us solve your issue.

Please get in touch.

Our experts are ready to help you.

Call us free on 866-693-9766

US based helpline open
8:00am - 8:00pm Monday to Friday
9:00am - 6:00pm Saturday
Closed Sunday

Email us at questions.us@dyson.com

You might need a replacement part.

You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881.

Combination tool

Part no. 967482-01

<p>Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.</p>

$24.99

Combination tool

Part no. 967482-01

<p>Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.</p>

$24.99

You might need a replacement part.

You can solve this by ordering a new Crevice tool below or you can contact our Customer Support Team at 1-866-314-8881.

Crevice tool

Part no. 967612-01

<div>Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.</div>

$24.99

Crevice tool

Part no. 967612-01

<div>Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.</div>

$24.99

You might need a replacement part.

You can solve this by ordering a new Docking station below or you can contact our Customer Support Team at 1-866-314-8881.

Docking station

Part no. 969042-01

Replacement dock for your Dyson vacuum cleaner.

$18.99

Docking station

Part no. 969042-01

Replacement dock for your Dyson vacuum cleaner.

$18.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Wand (Copper) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Wand (Copper)

Part no. 969109-09

<p>Replacement Wand (Copper) for your Dyson vacuum cleaner.</p>

$29.99

Further help

Dyson Cyclone V10 Absolute

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