Let's get your machine working
Dyson Micro 1.5kg (Gold)Let's get your machine working
Dyson Micro 1.5kg (Gold)
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How to empty the bin
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How to empty the bin - step by step
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More help required
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Troubleshooting
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Pick-up issues
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Machine is not picking up well
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Check for blockages
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Issue resolved
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Select floor tool
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Accessory blocked
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Clear the bin
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Washing the filter - video
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Replacement part required
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Washing the filter – step by step
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Micro Fluffy™ cleaner head
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Washing the brush bar - step by step
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Check inlet
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Quick-release Mini motorised head
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Cutting out
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Washing the filter - video
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Power or electrical issue
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Intermittent power
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Select floor tool
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No power
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Replacement part required
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No LED displayed
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Charge the machine
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Check the electrics
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Replacement part required
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Blue and red LED blinking
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Issue not resolved, please speak to our Customer Support Team
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Blue LED blinking
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Issue not resolved, please speak to our Customer Support Team
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Run time
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Replacement part required
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Unusual smell
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Damp or musty
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Clean the bin
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Washing the filter - video
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Damp or musty smell
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Washing the filter - step by step
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Damp or musty smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty smell still present
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Issue not resolved, please speak to our Customer Support Team
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Unusual noise
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Grating or rattle
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Test the machine
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Check the bin inlet
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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The brush bar is not spinning
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Replacement part required
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Micro Fluffy™ cleaner head
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Washing the brush bar - step by step
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Issue not resolved, please speak to our Customer Support Team
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Quick-release Mini motorised head
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Replacement part required
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Replacement part required
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A part is difficult to remove
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Filter blocking frequently
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Emptying the bin - step by step
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Locating the serial number
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Issue resolved
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Installing the Floor Dok Multi™
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How to install the Floor Dok Multi™
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Machine run times
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Attaching the accessories
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How to replace the battery
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How to replace the battery - step by step
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Charging your machine
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Charging your machine - step by step
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Installing the Grab and Go Dok
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How to install the Grab and Go Dok - step by step
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How to get started
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Using your machine for the first time
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First time use - step by step
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Power modes
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Download the user manual
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Installing the wall dock
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Checking for blockages
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Checking for blockages - step by step
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How to wash the filter
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Washing the filter - step by step
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How to maintain your machine - video
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Maintaining the machine - step-by-step
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How to wash the bin
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How to wash the bin - step by step
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How to wash your powered tools
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need to arrange a visit from a Dyson expert.
It looks like the Battery isn't working. A new one will need to be replaced by a Dyson Expert.
Please contact us. Our helpline will be able to arrange an appointment for you.
Battery
Part no. 965363-01
Replacement battery for your Dyson cordless vacuum
$129.99
Battery
Part no. 965363-01
Replacement battery for your Dyson cordless vacuum
$129.99
You might need a replacement part.
You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.
Charger
Part no. 965254-02
Charges your wet cleaner without the need for the Charging dock.
$29.99
Charger
Part no. 965254-02
Charges your wet cleaner without the need for the Charging dock.
$29.99
$29.99
You might need a replacement part.
You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.
Charger
Part no. 965254-02
Charges your wet cleaner without the need for the Charging dock.
$29.99
Charger
Part no. 965254-02
Charges your wet cleaner without the need for the Charging dock.
$29.99
$29.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need to arrange a visit from a Dyson expert.
It looks like the Bin isn't working. A new one will need to be replaced by a Dyson Expert.
Please contact us. Our helpline will be able to arrange an appointment for you.
Bin
Part no. 965416-01
Replacement Bin for your Dyson vacuum cleaner
$39.99
Bin
Part no. 965416-01
Replacement Bin for your Dyson vacuum cleaner
$39.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.