
Let's get your machine working
Dyson Micro 1.5kg (Gold)
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How to empty the bin
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How to empty the bin - step by step
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More help required
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Troubleshooting
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Pick-up issues
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Machine is not picking up well
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Check for blockages
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Issue resolved
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Select floor tool
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Accessory blocked
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Clear the bin
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Washing the filter - video
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Issue not resolved, please speak to our Customer Support Team
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Washing the filter – step by step
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Issue not resolved, please speak to our Customer Support Team
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Micro Fluffy™ cleaner head
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Washing the brush bar - step by step
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Check inlet
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Quick-release Mini motorised head
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Cutting out
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Washing the filter - video
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Power or electrical issue
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Intermittent power
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Select floor tool
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No power
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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No LED displayed
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Charge the machine
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Blue and red LED blinking
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Issue not resolved, please speak to our Customer Support Team
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Blue LED blinking
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Issue not resolved, please speak to our Customer Support Team
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Run time
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Damp or musty
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Clean the bin
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Washing the filter - video
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Damp or musty smell
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Washing the filter - step by step
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Damp or musty smell
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Damp or musty smell still present
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Issue not resolved, please speak to our Customer Support Team
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Unusual noise
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Grating or rattle
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Test the machine
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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The brush bar is not spinning
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Issue not resolved, please speak to our Customer Support Team
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Micro Fluffy™ cleaner head
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Washing the brush bar - step by step
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Quick-release Mini motorised head
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Issue not resolved, please speak to our Customer Support Team
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A part is difficult to remove
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Filter blocking frequently
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Emptying the bin - step by step
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Scratches or marks on the wand
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Locating the serial number
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Issue resolved
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Machine run times
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Attaching the accessories
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Charging your machine
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How to get started
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Using your machine for the first time
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First time use - step by step
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Power modes
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Download the user manual
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Installing the wall dock
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Checking for blockages
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Checking for blockages - step by step
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How to charge the machine
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How to wash the filter
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Washing the filter - step by step
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How to maintain your machine - video
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Maintaining your machine - step by step
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How to wash the bin
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How to wash your powered tools
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.
Bin
Part no. 965416-01
<p>Replacement Bin for your Dyson vacuum cleaner</p>
$39.99

Bin
Part no. 965416-01
<p>Replacement Bin for your Dyson vacuum cleaner</p>
$39.99
You might need a replacement part.
You can solve this by ordering a new Combi-crevice tool below or you can contact our Customer Support Team at 1-866-314-8881.
Combi-crevice tool
Part no. 965257-01
Two tools in one, for versatile cleaning around the home.
$19.99

Combi-crevice tool
Part no. 965257-01
Two tools in one, for versatile cleaning around the home.
$19.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Micro Fluffy™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.
Micro Fluffy™ cleaner head
Part no. 971218-01
Soft woven nylon and anti-static carbon fiber filaments remove fine dust from hard floors. Slim profile to clean into tight spaces and reach under furniture.
$109.99

Micro Fluffy™ cleaner head
Part no. 971218-01
Soft woven nylon and anti-static carbon fiber filaments remove fine dust from hard floors. Slim profile to clean into tight spaces and reach under furniture.
$109.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.
Charger
Part no. 965254-02
Charges your vacuum with or without the docking station.
$29.99

Charger
Part no. 965254-02
Charges your vacuum with or without the docking station.
$29.99
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
Dyson Micro 1.5kg (Gold)