Let's get your machine working

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need to arrange a visit from a Dyson expert.

It looks like the Main body and cyclone isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Main body and cyclone

Part no. 965478-11

Replacement main body and cyclone for your Dyson cordless vacuum.

$129.99

Main body and cyclone

Part no. 965478-11

Replacement main body and cyclone for your Dyson cordless vacuum.

$129.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965443-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Bin

Part no. 965443-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

You might need a replacement part.

You can solve this by ordering a new Digital Motorbar below or you can contact our Customer Support Team at 1-866-314-8881.

Digital Motorbar

Part no. 971358-01

Powerfully picks up dust and hair from all floors. Anti-tangle comb clears hair from the brush bar.

$129.99

Digital Motorbar

Part no. 971358-01

Powerfully picks up dust and hair from all floors. Anti-tangle comb clears hair from the brush bar.

$129.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need to arrange a visit from a Dyson expert.

It looks like the Wand (655mm) isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Wand (655mm)

Part no. 969109-12

Replacement wand for your Dyson cordless vacuum cleaner.

$29.99

Wand (655mm)

Part no. 969109-12

Replacement wand for your Dyson cordless vacuum cleaner.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need to arrange a visit from a Dyson expert.

It looks like the Wand (655mm) isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Wand (655mm)

Part no. 969109-12

Replacement wand for your Dyson cordless vacuum cleaner.

$29.99

Wand (655mm)

Part no. 969109-12

Replacement wand for your Dyson cordless vacuum cleaner.

$29.99

You might need a replacement part.

You can solve this by ordering a new Laser Slim Fluffy™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Laser Slim Fluffy™ cleaner head

Part no. 971360-01

Laser reveals microscopic dust on hard floors. Soft nylon and anti-static carbon fiber filaments capture dust from hard floors.

$119.99

Laser Slim Fluffy™ cleaner head

Part no. 971360-01

Laser reveals microscopic dust on hard floors. Soft nylon and anti-static carbon fiber filaments capture dust from hard floors.

$119.99

Currently out of stock

$119.99

Notify me

You might need to arrange a visit from a Dyson expert.

It looks like the Battery and charger isn't working. A new one will need to be replaced by a Dyson Expert.

Part no. 970938-01

Replacement battery for your Dyson V15 Detect™, Dyson Outsize and Dyson V11™ vacuum. Please be aware Dyson V11™ vacuums use two types of battery. Some use a click-in battery while others use a standard screw-in battery. You will be able to tell by checking your machine where the handle meets the battery. If there is a large red button that releases your battery from the main body, then your machine will need this click in battery.

$149.99

Battery

Part no. 970938-01

$149.99

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965443-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Bin

Part no. 965443-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

You might need a replacement part.

You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.

Filter

Part no. 970013-02

Replacement Filter for your Dyson cordless vacuum.

$29.99

Filter

Part no. 970013-02

Replacement Filter for your Dyson cordless vacuum.

$29.99

You might need to arrange a visit from a Dyson expert.

It looks like the Main body and cyclone isn't working. A new one will need to be replaced by a Dyson Expert.

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

You might need a replacement part.

You can solve this by ordering a new Crevice tool below or you can contact our Customer Support Team at 1-866-314-8881.

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$24.99

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$24.99

We need a little more information to help us solve your issue.

You might need a replacement part.

You can solve this by ordering a new Hair screw tool below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool

Part no. 971426-01

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

Hair screw tool

Part no. 971426-01

Anti-tangle conical brush bar picks up long hair and pet hair. Fast. Motor-driven cleaning for small spaces.

$49.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Hair screw tool housing & soleplate below or you can contact our Customer Support Team at 1-866-314-8881.

Hair screw tool housing & soleplate

Part no. 972294-01

Replacement Hair screw tool housing & soleplate for your Dyson vacuum cleaner.

$29.99

Hair screw tool housing & soleplate

Part no. 972294-01

Replacement Hair screw tool housing & soleplate for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

DYSON V15 DETECT TOTAL CLEAN EXTRA

Let's get your machine working

Let's get your machine working

Cleaning the lens

Issue resolved

More help required

Troubleshooting

LCD screen

Particle count and graph

Understanding the particle count

Issue resolved

Replacement part required

Battery alerts

Charging the battery

LEDs whilst charging

No power

Replacement part required

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Clear the bin

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Check for blockages

Select floor tool

Fluffy Optic™ cleaner head pulsing

Washing the brush bar

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step-by-step

Check inlet

Accessory blocked

Check inlet

Clear the bin

High Torque cleaner head

Hair screw tool

Laser Slim Fluffy™ cleaner head

Washing the brush bar

Diagnostic screen

Issue resolved

Unable to exit manually

Replacement part required

Filter attachment alert

Wash the filter - video

Replacement part required

Washing the filter - step by step

Filter wash alert

Unusual noise

Machine is pulsating

Grating or rattle

Test the machine

Check the bin inlet

Replacement part required

Replacement part required

High pitched whistle

Check inlet

High Torque cleaner head

Hair screw tool

Laser Slim Fluffy™ cleaner head

Pick up issues

Blockage light

Digital screen showing alert

Machine is not picking up well

Power or electrical issue

Battery not charging

Replacement part required

The battery alert is showing after a full charge

Cutting out

Issue not resolved, please speak to our Customer Support Team

Run time

Run time inaccurate after removing from charge

Replacement part required

Machine has no power