Let's get your machine working
DYSON OMNI-GLIDE EXTRALet's get your machine working
DYSON OMNI-GLIDE EXTRA
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Emptying the bin
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Issue resolved
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Emptying the bin - step-by-step guide
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More help required
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Troubleshooting
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Pick up issues
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Check for blockages
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Issue resolved
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Select floor tool
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Hair screw tool
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Check inlet
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Clear the bin
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Washing the filter - video
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Replacement part required
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Washing the filter - step-by-step
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Accessory blocked
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Check Cleaner head
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Check Cleaner head
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Washing the brush bars
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Cutting out
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Unusual noise
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Machine is pulsating
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Grating or rattle
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Test the machine
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Check the bin inlet
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Power or electrical issue
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Intermittent power
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Pulsating
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Run time information
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Replacement part required
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Machine has no power
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Blue flashing light
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Replacement part required
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No light
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Replacement part required
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty
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Clean the bin
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Washing the filter - video
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Damp or musty smell
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Filter
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Pick up issues
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Machine is not picking up well
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Washing the filter - step-by-step
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Damp or musty smell
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Replacement part required
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Damp or musty smell still present
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Visible issue
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Bin will not stay on the machine
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Replacement part required
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Brush bar is not spinning on the floor tool
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Replacement part required
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Hair screw tool
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Replacement part required
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Omnidirectional Fluffy™ cleaner head
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Replacement part required
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Washing the brush bars
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Mini motorised tool
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Replacement part required
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Replacement part required
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Filter blocking frequently
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Replacement part required
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Emptying the bin - step-by-step
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Replacement part required
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Scratches or marks on the wand
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Replacement part required
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Download the user manual
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Getting started
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How to get started - step-by-step
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Attaching the accessories
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Changing the battery
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Charging your machine's battery
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Charging the machine - step-by-step
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Installing the dock
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Screw installation
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Sticky pad installation
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Serial number location
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Washing the filter
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Washing the filter - step-by-step
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Cleaning the floor tool
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Hair screw tool
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Cleaning the quick-release mini motorised head
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Cleaning the Omnidirectional Fluffy™ cleaner head
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Washing the brush bars
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Cleaning the bin
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
You might need a replacement part.
You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.
Bin
Part no. 965275-01
Replacement bin for your Dyson vacuum cleaner.
$39.99
Bin
Part no. 965275-01
Replacement bin for your Dyson vacuum cleaner.
$39.99
You might need a replacement part.
You can solve this by ordering a new Main body & cyclone (Purple) below or you can contact our Customer Support Team at 1-866-314-8881.
Main body & cyclone (Purple)
Part no. 971200-02
Replacement Main body & cyclone (Purple) for your Dyson Omniglide™ vacuum cleaner.
$129.99
Main body & cyclone (Purple)
Part no. 971200-02
Replacement Main body & cyclone (Purple) for your Dyson Omniglide™ vacuum cleaner.
$129.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.
Charger
Part no. 965254-02
Charges your wet cleaner without the need for the Charging dock.
$29.99
Charger
Part no. 965254-02
Charges your wet cleaner without the need for the Charging dock.
$29.99
$29.99
You might need a replacement part.
You can solve this by ordering a new Main body & cyclone (Purple) below or you can contact our Customer Support Team at 1-866-314-8881.
Main body & cyclone (Purple)
Part no. 971200-02
Replacement Main body & cyclone (Purple) for your Dyson Omniglide™ vacuum cleaner.
$129.99
Main body & cyclone (Purple)
Part no. 971200-02
Replacement Main body & cyclone (Purple) for your Dyson Omniglide™ vacuum cleaner.
$129.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Docking station below or you can contact our Customer Support Team at 1-866-314-8881.
Docking station
Part no. 971239-01
Engineered for quick grab and go cleaning.
$19.99
Docking station
Part no. 971239-01
Engineered for quick grab and go cleaning.
$19.99
You might need a replacement part.
You can solve this by ordering a new Dyson Floor Dok™ below or you can contact our Customer Support Team at 1-866-314-8881.
Dyson Floor Dok™
Part no. 971123-02
Free-standing design, engineered to store your Dyson Omni-glide™ vacuum and tools.
$149.99
Dyson Floor Dok™
Part no. 971123-02
Free-standing design, engineered to store your Dyson Omni-glide™ vacuum and tools.
$149.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.
Bin
Part no. 965275-01
Replacement bin for your Dyson vacuum cleaner.
$39.99
Bin
Part no. 965275-01
Replacement bin for your Dyson vacuum cleaner.
$39.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Combination crevice tool below or you can contact our Customer Support Team at 1-866-314-8881.
Combination crevice tool
Part no. 971436-01
Two tools in one - brush and crevice. For simple switching between tasks.
$24.99
Combination crevice tool
Part no. 971436-01
Two tools in one - brush and crevice. For simple switching between tasks.
$24.99
$24.99
You might need a replacement part.
You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
You might need a replacement part.
You can solve this by ordering a new Double Fluffy™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.
Double Fluffy™ cleaner head
Part no. 965264-01
Moves in all directions for easy, quick pickups on hard floors.
$129.99
Double Fluffy™ cleaner head
Part no. 965264-01
Moves in all directions for easy, quick pickups on hard floors.
$129.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Wand (420mm) below or you can contact our Customer Support Team at 1-866-314-8881.
Wand (420mm)
Part no. 971032-01
Replacement Wand (420mm) for your Dyson Omniglide™ vacuum cleaner.
$29.99
Wand (420mm)
Part no. 971032-01
Replacement Wand (420mm) for your Dyson Omniglide™ vacuum cleaner.
$29.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Main body & cyclone (Purple) below or you can contact our Customer Support Team at 1-866-314-8881.
Main body & cyclone (Purple)
Part no. 971200-02
Replacement Main body & cyclone (Purple) for your Dyson Omniglide™ vacuum cleaner.
$129.99
Main body & cyclone (Purple)
Part no. 971200-02
Replacement Main body & cyclone (Purple) for your Dyson Omniglide™ vacuum cleaner.
$129.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Double Fluffy™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.
Double Fluffy™ cleaner head
Part no. 965264-01
Moves in all directions for easy, quick pickups on hard floors.
$129.99
Double Fluffy™ cleaner head
Part no. 965264-01
Moves in all directions for easy, quick pickups on hard floors.
$129.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Wand (420mm) below or you can contact our Customer Support Team at 1-866-314-8881.
Wand (420mm)
Part no. 971032-01
Replacement Wand (420mm) for your Dyson Omniglide™ vacuum cleaner.
$29.99
Wand (420mm)
Part no. 971032-01
Replacement Wand (420mm) for your Dyson Omniglide™ vacuum cleaner.
$29.99
You might need a replacement part.
You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
You might need a replacement part.
You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
You might need a replacement part.
You can solve this by ordering a new Wand (420mm) below or you can contact our Customer Support Team at 1-866-314-8881.
Wand (420mm)
Part no. 971032-01
Replacement Wand (420mm) for your Dyson Omniglide™ vacuum cleaner.
$29.99
Wand (420mm)
Part no. 971032-01
Replacement Wand (420mm) for your Dyson Omniglide™ vacuum cleaner.
$29.99