Please follow the steps in the video.
Ensure the purifier is unplugged.
Press both buttons to lift of the loop amplifier.
Remove the old filter and dispose of your old filter in your household waste bin.
Lower the new filter into the housing and the complete unit onto the Main body.
Lower the loop amplifier onto the base until it clicks and locks.
When you have reassembled your purifier, press and hold the 'Standby ON/OFF' button on the remote for 6 seconds.
A clockwise rotating pattern will be shown on the LED display.
Once the loading pattern is complete, the purifier will return to its normal usage.
Your Dyson machine is programed to remind you to replace the filter unit after 12 months based on 12 hours usage a day. Please note your indicator will activate sooner with more use. The indicator is only a guide and you may need to replace the filter unit more regularly.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Check around the base of the machine for any debris or obstructions.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Remove loop amplifier.
Refit it ensuring that there is no uneven gap between the loop and the Main body.
ON/OFF.
Airflow
Oscillation.
Sleep timer
Point the remote directly at the front of the machine while pressing the button.
ON/OFF.
Airflow
Oscillation
Sleep timer
Point the remote directly at the front of the machine while pressing the button.
Press and hold the Standby button on the appliance to adjust the airflow.
Airflow will increase to a maximum before decreasing.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Unscrew the remote control's battery compartment.
Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Turn the airflow control to maximum.
Hold a sheet of newspaper approximately 4 meters (13') away from the product.
The paper should lift beyond 45 degrees.
The following areas should be checked and cleaned to maintain the machine's performance.
Clean with a dry cloth or soft brush.
Clean the shroud with a dry cloth.
Use a soft brush to clear any blockages from the holes.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Do not plug in or attempt to use the machine if the power cord is damaged.
Check that the household electrics are on.
Check the plug and power cord for signs of damage.
Try the machine in a different plug socket.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Unplug the machine and leave it for 10 seconds.
Plug in and test the machine.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Loop amplifier - clean with a dry cloth or soft brush.
Main body - clean with a dry cloth or soft brush.
Inlet grille - clean with a dry cloth or soft brush.
Your filter may need replacing. Check for excessive build up of dust within the inlet.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Ensure all the feet are attached to the base of the machine.
Place the purifier on a flat, non-slip surface.
ON/OFF.
Airflow
Oscillation.
Sleep timer
Point the remote directly at the front of the machine while pressing the button.
ON/OFF.
Airflow
Oscillation.
Sleep timer
Point the remote directly at the front of the machine while pressing the button.
ON/OFF.
Airflow
Oscillation.
Sleep timer
Press and hold the Standby button on the appliance to adjust the airflow.
Airflow will increase to a maximum before decreasing.
Do not plug in or attempt to use the machine if the power cord is damaged.
Check that the household electrics are on.
Change the fuse in the machine's plug.
Check the plug and power cord for signs of damage.
Try the machine in a different plug socket.
ON/OFF.
Airflow
Oscillation.
Sleep timer
Point the remote directly at the front of the machine while pressing the button.
Please follow the steps in the video.
Ensure the purifier is unplugged.
Press both buttons to lift of the loop amplifier.
Remove the old filter and dispose of your old filter in your household waste bin.
Lower the new filter into the housing and the complete unit onto the Main body.
Lower the loop amplifier onto the base until it clicks and locks.
When you have reassembled your purifier, press and hold the 'Standby ON/OFF' button on the remote for 6 seconds.
A clockwise rotating pattern will be shown on the LED display.
Once the loading pattern is complete, the purifier will return to its normal usage.
Your Dyson machine is programed to remind you to replace the filter unit after 12 months based on 12 hours usage a day. Please note your indicator will activate sooner with more use. The indicator is only a guide and you may need to replace the filter unit more regularly.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Lower the loop amplifier onto the base until it clicks and locks.
The remote control can be magnetically attached to the top of the loop.
To operate, point the remote control toward the front of the base and press the standby ON/OFF button. Alternatively press the standby ON/OFF button on the Main body.
Attach the remote control to the top of the machine with the buttons facing down.
To set the sleep timer, select the desired time.
When the time reaches zero, the appliance will go into standby mode.
To cancel, reduce the time until two dashes appear.
Toggle oscillation on or off with the remote.
Airflow can be set by the airflow buttons on the remote.
Airflow can also be set on the machine. Press and hold the power button to roll through settings 1 to 10.
To operate, point the remote control toward the front of the base.
ON/OFF.
Airflow
Oscillation.
Sleep timer
To store, attach the remote control to the top of the appliance with the buttons facing down.
The serial number can be found on the base of the machine.
Press the Standby button on the appliance to turn ON/OFF.
Press and hold the Standby button on the appliance to adjust the airflow.
Airflow will increase to a maximum before decreasing.
NB: The oscillation and timer functions cannot be operated without the remote control.
Do not use polish or detergent on any part of the machine.
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry cloth or soft brush.
Main body - clean with a dry cloth or soft brush.
Shroud - clean with a dry cloth or soft brush.
Dyson Pure Cool™ TP01 purifying fan (Black/Nickel)