Let's get your machine working

Popular queries

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Post filter below or you can contact our Customer Support Team at 1-866-314-8881.

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

$22.99

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

$22.99

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 967813-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Charger

Part no. 967813-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Main body below or you can contact our Customer Support Team at 1-866-314-8881.

Main body

Part no. 967812-01

Replacement main body for your Dyson vacuum cleaner.

$51.99

Main body

Part no. 967812-01

Replacement main body for your Dyson vacuum cleaner.

$51.99

How to install this part

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

How to install this part

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

How to install this part

You might need a replacement part.

You can solve this by ordering a new Awkward gap tool below or you can contact our Customer Support Team at 1-866-314-8881.

Awkward gap tool

Part no. 972141-01

Twists 22° to reach the unreachable - the optimum angle to reach further and clean more in the hardest to reach, narrow areas.

$49.99

Awkward gap tool

Part no. 972141-01

Twists 22° to reach the unreachable - the optimum angle to reach further and clean more in the hardest to reach, narrow areas.

$49.99

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

How to install this part

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

$39.99

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

$39.99

How to install this part

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Main body below or you can contact our Customer Support Team at 1-866-314-8881.

Main body

Part no. 967812-01

Replacement main body for your Dyson vacuum cleaner.

$51.99

Main body

Part no. 967812-01

Replacement main body for your Dyson vacuum cleaner.

$51.99

How to install this part

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Scratch-free dusting brush below or you can contact our Customer Support Team at 1-866-314-8881.

Scratch-free dusting brush

Part no. 972157-01

Cleans delicate surfaces. Then cleans itself. Self-cleaning – a rotating cuff keeps the soft bristles clear of dust.

$49.99

Scratch-free dusting brush

Part no. 972157-01

Cleans delicate surfaces. Then cleans itself. Self-cleaning – a rotating cuff keeps the soft bristles clear of dust.

$49.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Main body below or you can contact our Customer Support Team at 1-866-314-8881.

Main body

Part no. 967812-01

Replacement main body for your Dyson vacuum cleaner.

$51.99

Main body

Part no. 967812-01

Replacement main body for your Dyson vacuum cleaner.

$51.99

How to install this part

Further help

Dyson V8 Absolute Pro (Red)

Let's get your machine working

Let's get your machine working

Charging the battery

Issue resolved

Troubleshooting

Troubleshooting

Power or electrical issue

Machine not charging

Issue not resolved, please speak to our Customer Support Team

Issue resolved

Machine cutting out

Issue not resolved, please speak to our Customer Support Team

Machine is pulsating

Accessory blocked

Check the bin

Checking for blockages - Wand

Filter

Washing the filters - step by step

Direct drive cleaner head

Mini motorised head

Soft roller cleaner head

Pulsating without tools

Machine is pulsating

Filter

Washing the filter - step by step

Filter has been washed, machine is still pulsating

Replacement part required

Machine is pulsating

Issue not resolved, please speak to our Customer Support Team

Machine will not turn on

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Battery

Replacement part required

Replacement part required

Replacement part required

No light

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Machine run time

Unusual noise

Grating or rattle

Grating or rattle

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Check the floor tool

Direct drive cleaner head

Replacement part required

Mini motorised head

Replacement part required

Soft roller cleaner head

Pick up issues

Machine is pulsating

Filter

Washing the filters - step by step

Pick up issues

Unusual smell

Issue not resolved, please speak to our Customer Support Team

Unusual smell

Unusual smell

Damp or musty smell still present

Issue resolved

Filter

Washing the filter - step by step

Filter has been washed, machine is still pulsating

Visible issue

Brush bar not spinning/spinning intermittently

The Brush bar does not spin on any head

Replacement part required

Replacement part required

The bin inlet flap is jamming

Replacement part required

A part is difficult to remove

A part is difficult to remove

The cyclone and bin

A part is difficult to remove

Part broken