Let's get your machine working
Dyson Lightcycle™ desk (Black/Brass)Let's get your machine working
Dyson Lightcycle™ desk (Black/Brass)
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Assembly
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A step-by-step guide on how to assemble your Dyson light
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More help required
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Light not working
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Dyson Link + Connectivity
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Connection journey
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Connecting the light
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Issue resolved
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The Dyson Link app can't find my light
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Re-scan
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Unable to pair
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Connectivity
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Bluetooth issues
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How to connect to your Dyson light
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Issue resolved
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Setting up
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Problem setting up the app
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Issue not resolved, please speak to our Customer Support Team
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Using the Dyson Link app
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Changing app password
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Issue not resolved, please speak to our Customer Support Team
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Using the ambient light sensor
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Daylight mode set up
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Explaining the modes
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Movement sensor not working
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Power issue
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My light won't switch on
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Turn on using the Dyson Link app
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Turn on using the machine
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Check connection to app
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Turn on using the machine
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Check electrics
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Check power cord
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Check brightness slider
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Remove the power supply
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Reassemble the machine
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Visible issue
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Arm difficult to adjust
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Light colour won't change
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Adjust the colour temperature
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Test other functions on the light
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Replacement part required
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My light is flickering
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Intensity won't change
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Adjust the intensity on the Dyson Link app
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Movement sensor not working
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Check the movement sensor
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Part broken
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The power pack is broken
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How to turn Bluetooth on and off
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How to use the intensity slider
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Cleaning the light
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Using the colour slider
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Pseudo-Daylight set up
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Download the user guide
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Using the USB-C port
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Serial number location
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.