Let's get your machine working
Dyson Supersonic™ Professional Edition hair dryer
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Cleaning the appliance
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More help required
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Troubleshooting
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Noise
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Airflow louder than usual
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Regular filter maintenance
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Regular filter maintenance
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Issue not resolved, please speak to our Customer Support Team
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Performance
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Airflow control
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Check the filter
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Check the filter
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Regular filter maintenance
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Clean the filter
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Issue not resolved, please speak to our Customer Support Team
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Regular filter maintenance
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Replace the filter cover
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Temperature
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Power or electrical issue
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Machine has no power
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No lights
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Re-test in correct voltage
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The ALCI may have tripped whilst in use. Please perform the following checks.
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Issue not resolved, please speak to our Customer Support Team
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Test the machine in a different plug socket
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Issue not resolved, please speak to our Customer Support Team
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Lights
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Intermittent power
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Will not switch off
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Unusual smell
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Unusual smell
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Dusty smell
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Accessories will not attach
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Check all accessories
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Replace the filter cover
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Replace the filter cover
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No further help required
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Accessories will not magnetise onto the stand
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Lights
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Issue not resolved, please speak to our Customer Support Team
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User guide
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User guide
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User guide
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How to attach the accessories
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Serial number location
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Issue resolved
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Setting up your Dyson machine
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Styling tips
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What's in the box?
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Regular filter maintenance
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Regular filter maintenance
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Regular filter maintenance
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Smoothing nozzle below or you can contact our Customer Support Team at 1-866-314-8881.
Smoothing nozzle
Part no. 967703-05
Dry and style your hair simultaneously with gentle, low-speed airflow.
$19.99
Smoothing nozzle
Part no. 967703-05
Dry and style your hair simultaneously with gentle, low-speed airflow.
$19.99
$19.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Non-slip heat mat below or you can contact our Customer Support Team at 1-866-314-8881.
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
$8.99
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
$8.99
$8.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Storage hanger below or you can contact our Customer Support Team at 1-866-314-8881.
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
$1.99
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
$1.99
$1.99
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.