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Dyson AM08 pedestal

Let's get your machine working

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Cleaning required

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush.

WARNING: Do not use polish or detergent on any part of the machine.

Maintaining your Dyson machine

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For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Refit the loop amplifier

Remove loop amplifier and refit it ensuring that there is no uneven gap between the Loop and the Main body.

Has refitting the loop amplifier resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

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Test the other buttons on the remote.

On/Off

Oscillation

Automatic mode

Sleep timer

Night mode

Airflow direction

The airspeed won't change

Check remote control buttons

Does the machine turn off?

Oscillation On/Off

Airflow

Sleep timer

Replace the battery with type CR 2032.

Changing the battery

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Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Test the Main body controls

Press and hold the button on the Main body.

Does the airspeed change using the controls on the machine?

You might need a replacement part.

You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.

Remote control

Part no. 965824-03

Replacement remote control for your Dyson machine.

$19.99

Remote control

Remote control

Part no. 965824-03

Replacement remote control for your Dyson machine.

$19.99

$19.99

How would you rate our online support?

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2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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IEC 60879 Performance and construction of electric and circulating fans and regulators states that the distance over which a fans airflow is felt should exceed three times its width. Dyson AM06/7/8 far surpasses this requirement.

App OK, remote control issue

Turn the airflow control to maximum.

Hold a sheet of newspaper approximately 1.5 meters (4.5') away from the product.

The paper should lift beyond 45 degrees.

Does the newspaper lift beyond 45 degrees?

Clean inlet grille with a dry cloth or soft brush.

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier

Clean with a dry or damp cloth.

Ensure that the narrow opening is free of obstructions.

Main body

Clean the shroud with a dry cloth.

Use a soft brush to clear any blockages from the holes.

Airspeed not as powerful

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Do not plug in or attempt to use the machine if the power cord is damaged.

Check the plug and power cord for signs of damage.

Check the electrics

Try the machine in a different plug socket.

Ensure the cable is firmly plugged into the back of the machine.

We need a little more information to help us solve your issue.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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Test the machine

This may have been caused by an interruption in the electricity.

Restart the machine

Ensure all outside doors and windows are closed.

Clicking when oscillating

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Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Clean inlet grille with a dry cloth or soft brush.

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth.

Shroud - clean with a dry cloth or soft brush.

Do not use polish or detergent on any part of the machine.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

You can solve this by ordering a new Loop amplifier below or you can contact our Customer Support Team at 1-866-314-8881.

Loop amplifier

Part no. 919565-06

Replacement loop amplifier for your Dyson fan.

$83.99

Loop amplifier

Loop amplifier

Part no. 919565-06

Replacement loop amplifier for your Dyson fan.

$83.99

$83.99

How would you rate our online support?

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2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

You can solve this by ordering a new Base below or you can contact our Customer Support Team at 1-866-314-8881.

Base

Part no. 964308-03

Replacement base for your Dyson fan.

$29.99

Base

Base

Part no. 964308-03

Replacement base for your Dyson fan.

$29.99

$29.99

How would you rate our online support?

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2/5 Average

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4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.

Remote control

Part no. 965824-03

Replacement remote control for your Dyson machine.

$19.99

Remote control

Remote control

Part no. 965824-03

Replacement remote control for your Dyson machine.

$19.99

$19.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

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4/5 Very Good

5/5 Excellent

Error code

If your machine displays an error code please turn the power off and unplug the machine for 60 seconds.

Please repeat this process up to 3 times if your machine displays an F4 error.

Has removing the filters stopped the noise?

Has turning the fan on and off resolved the problem?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Fit the base

Align the arrows.

Twist the Main body of the machine clockwise until it clicks and locks.

Fit the loop amplifier

Lower the loop amplifier onto the base, aligning the arrows.

Once aligned, turn the loop amplifier clockwise to lock.

Is the loop now attached?

Check for obstructions

Remove the loop amplifier from the telescope stand.

WARNING: Do not stand on the base.

Check the opening on the base of the loop for blockages.

Hold the Main body firmly and twist the telescope stand assembly anti-clockwise to unlock.

Check the telescope stand assembly for damage or obstructions.

Check the seal is fitted and seated correctly.

Try to fit the loop again.

Has clearing away any obstructions resolved the problem?

Check loop amplifier

Check for damage on the loop amplifier.

Are there any signs of damage on the loop amplifier?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

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We need a little more information to help us solve your issue.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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Check fan feet

The blue tape used during transit should be removed before use.

Check machine base

Place the fan on a flat, non-slip surface.

Clicking when oscillating

Does the machine turn off using the Dyson Link app?

Airflow direction

ON/OFF.

Oscillation On/Off.

Airflow speed

<p>Ensure the correct button on the remote is being pressed.</p>

Removing the battery

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Loosen the base and pull it away from the remote.

Replace the battery with type CR 2032.

Changing the battery

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Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Does the machine turn off using the Dyson Link app?

Airflow direction

Does the machine turn off?

Oscillation On/Off.

Airflow speed

<p>Ensure the correct button on the remote is being pressed.</p>

Test the remote

Does the machine turn off?

Oscillation On/Off

Airflow

Sleep timer

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Replace the battery with type CR 2032.

Please follow the steps in the video.

Changing the battery

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Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Test the machine controls

Try the controls on the machine.

Press the button to turn the machine on or off.

Hold the button to change the airflow.

Do the controls on the machine itself work?

Test the other buttons on the remote.

On/Off

Oscillation

Automatic mode

Sleep timer

Night mode

Airflow direction

Does the machine turn off?

Oscillation On/Off

Airflow

Sleep timer

Airflow speed

Has testing the remote resolved the problem?

Replace the remote battery

Replace the battery with type CR 2032.

Changing the battery

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Assemble the machine

Lower the Main body onto the base, aligning the arrows.

Turn the base clockwise until it clicks into place.

Lower the loop amplifier onto the base, aligning the arrows.

Once aligned, turn the loop amplifier clockwise to lock.

Using the remote control

Is there anything else we can help you with?

Using controls on the machine

Press the Standby button on the appliance to turn ON/OFF.

Press and hold the Standby button on the appliance to adjust the airflow.

Airflow will increase to a maximum before decreasing.

The oscillation and timer functions cannot be operated without the remote control.

Is there anything else we can help you with?

Getting started

Use both hands to lift the appliance out of the box, taking care to hold by the base of the appliance only. Do not lift out by the amplifier loop.

Is there anything else we can help you with?

Serial number

The serial number can be found on the base of the machine.

Is there anything else we can help you with?

How to use the remote control

Standby On/Off.

Oscillation On/Off

Airflow control

Sleep timer

The oscillation and timer functions cannot be operated without the remote control.

Is there anything else we can help you with?

Please open the PDF for the user guide.

Quick start guide

Is there anything else we can help you with?

Power

To operate, point the remote control toward the front of the base and press the standby ON/OFF button. Alternatively, press the standby ON/OFF button on the Main body.

Attach the remote control to the top of the machine with the buttons facing down.

The button highlighted will turn the machines oscillation on or off.

Toggle oscillation on or off with the remote.

Airflow

Airflow can be set by the airflow buttons on the remote.

Airflow can also be set on the machine. Press and hold the power button to roll through settings 1 to 10.

You can turn a timer on for your machine by pressing the highlighted button and selecting how long you want the machine to run for.

To set the sleep timer, select the desired time. When the time reaches zero, the appliance will go into standby mode. To cancel, reduce the time until two dashes appear.

Is there anything else we can help you with?

Removing the battery

Replace the battery with type CR 2032.

Is there anything else we can help you with?

How to replace the battery in the remote

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Has cleaning the machine resolved the problem?

Is there anything else we can help you with?