When the appliance detects that the non-washable carbon filters need replacing the display on the appliance will show a full bar.

To purchase a replacement filter, please use the following link - https://www.dyson.com/air-treatment/purifier-accessories.html

Unplug the appliance from the mains electricity supply. Slide the buttons down on either side of the shrouds. The shrouds will release with the glass HEPA filters attached.

To remove the carbon filters: press the tabs on both sides of the filters.

Dispose of the carbon filters in the bin. Dispose of used filter units in accordance with local regulations.

Push the new carbon filters onto the base until secure.

Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Oscillation button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The carbon filter level will be reset and the appliance is ready to use.

Dyson Link app and connectivity

If this is your first time connecting, please select 'Connection journey'.

If you are experiencing an issue connecting, please select 'Connection failure'.

If you have already connected but are experiencing issues with your app, please select 'Post connection troubleshooting'.

App version

Closer connection

Dyson Link app

You can download the latest version from the Google Play store or Apple iTunes.

Your My Dyson account

Once you have downloaded and updated the Dyson Link App, please login or register a My Dyson account.

To set up an account you will require a valid email address and password.

Add a machine

Please select 'Add machine' at the bottom of the screen to begin the connection journey.

Select your Dyson machine

Select your machine by choosing 'air treatment' and then your model of purifier.

We've found these Dyson machines

Check that the Bluetooth and Wi-Fi are still enabled on your device.

Press and hold your purifiers power button for 5 seconds. Once enabled a solid white WiFi symbol will display on your purifier.

Machine not visible using Bluetooth

Detecting your device

You will find an 8-digit code for your purifier by removed the shroud at the front of your machine.

It is located at the bottom of where the shroud sits on the main body of the machine.

Activate the pairing process

Make sure you hold your device to the left hand side of the display to ensure it detects your device

Press and hold your purifier's power button for 5 seconds. Once enabled, a solid white WiFi symbol will display on your purifier.

Ensure you press and release the button instantly

WARNING: Do not hold the button down

Machine paired

Now, let's complete your machine's connection set-up.

Please press 'Continue set-up' to proceed.

Please wait while the app verifies the connection with your machine.

Confirming connection

Closer connection

Please ensure you are typing in the correct and full WiFi password.

Incorrect password

We advise you not to connect our product to a child protection Wi-Fi as this may restrict the connection.

If you have been successful in pairing your machine, please continue the connection journey by selecting "Machine connected".

If you are still experiencing an issue, please select 'Issue not resolved'

Factory reset

Please check your purifier is plugged in and switched on.

Dyson Link app

You can download the latest version from the Google Play store or Apple iTunes.

Your My Dyson account

Once you have downloaded and updated the Dyson Link App, please login or register a My Dyson account.

Add a machine

Please select 'Add machine' at the bottom of the screen to begin the connection journey.

Select your Dyson machine

Select your machine by choosing 'air treatment' and then your model of purifier.

We've found these Dyson machines

Check that the Bluetooth and Wi-Fi are still enabled on your device.

Press and hold your purifiers power button for 5 seconds. Once enabled a solid white WiFi symbol will display on your purifier.

Machine not visible using Bluetooth

Is the machine visible?

Checking WiFi

Enter this code into the following screen and it should detect your machine.

You can download the latest version from the Google Play store or Apple iTunes.

Please select your machine from the list of discovered machines.

Factory reset

Please check your purifier is plugged in and switched on.

Detecting your device

You will find an 8-digit code for your purifier by removed the shroud at the front of your machine.

It is located at the bottom of where the shroud sits on the main body of the machine.

Machine connected

Your machine is now connected to your Dyson Link app.

Please follow the rest of the steps to complete the set-up process.

Bypass ownership?

The owner of this machine will continue to have access to it, be able to control it, and view its data.

If you are happy with this, please press 'OK' below.

Where is the machine?

Where is your purifier?
Personalise your machine and use it with voice control services.

Select location

Please select a location from the list shown on your device before submitting and confirming your selection.

Alternatively, if you wanted to choose a custom location, scroll to the bottom and tap 'edit'.

Select date

Please press 'select date' and tap the date you purchased your machine. We'll need this for your guarantee.

It is recommended that you keep hold of your proof of purchase.

Auto update

Please ensure 'Auto-update' is turned on.

This will make sure you automatically receive the latest features and your app functions correctly.

Tap the text at the top of the screen to set your location and display outdoor air quality information

Your machine is now fully connected and setup.

If you need further assistance, please select that option.

Please press 'select date' and tap the date you purchased your machine. We'll need this for your warranty.

It is recommended that you keep hold of your proof of purchase.

Taking ownership

If this product is not new, the previous owner will be notified and will no longer be able to use this machine with their Dyson Link app.

Closer connection

Please ensure you are typing in the correct and full WiFi password.

Enable Bluetooth

Is the machine visible?

To set up an account you will require a valid email address and password.

Enter this code into the following screen and it should detect your machine.

You can download the latest version from the Google Play store or Apple iTunes.

Please select your machine from the list of discovered machines.

Factory reset

Please check your purifier is plugged in and switched on.

Detecting your device

You will find an 8-digit code for your purifier by removed the shroud at the front of your machine.

It is located at the bottom of where the shroud sits on the main body of the machine.

Activate the pairing process

Make sure you hold your device to the left hand side of the display to ensure it detects your device

Machine paired

Now, let's complete your machine's connection set-up.

Please press 'Continue set-up' to proceed.

Please wait while the app verifies the connection with your machine.

Confirming connection

Closer connection

Please ensure you are typing in the correct and full WiFi password.

Incorrect password

We advise you not to connect our product to a child protection Wi-Fi as this may restrict the connection.

If you have been successful in pairing your machine, please continue the connection journey by selecting "Machine connected".

If you are still experiencing an issue, please select 'Issue not resolved'

Please select your machine from the list of discovered machines.

Factory reset

Please check your purifier is plugged in and switched on.

Machine connected

Your machine is now connected to your Dyson Link app.

Please follow the rest of the steps to complete the set-up process.

Bypass ownership?

The owner of this machine will continue to have access to it, be able to control it, and view its data.

If you are happy with this, please press 'OK' below.

Where is the machine?

Please enter the network password for your chosen network.

Select location

Please select a location from the list shown on your device before submitting and confirming your selection.

Alternatively, if you wanted to choose a custom location, scroll to the bottom and tap 'edit'.

Select date

Please press 'select date' and tap the date you purchased your machine. We'll need this for your guarantee.

It is recommended that you keep hold of your proof of purchase.

Auto update

Please ensure 'Auto-update' is turned on.

This will make sure you automatically receive the latest features and your app functions correctly.

Tap the text at the top of the screen to set your location and display outdoor air quality information

To personalise the machine and use with voice control services, select which room your machine is in.

Your machine is now fully connected and setup.

If you need further assistance, please select that option.

Please press 'select date' and tap the date you purchased your machine. We'll need this for your warranty.

It is recommended that you keep hold of your proof of purchase.

Taking ownership

If this product is not new, the previous owner will be notified and will no longer be able to use this machine with their Dyson Link app.

Closer connection

Please ensure you are typing in the correct and full WiFi password.

Locating your purifier's code

Detecting your device

You will find an 8-digit code for your purifier by removed the shroud at the front of your machine.

It is located at the bottom of where the shroud sits on the main body of the machine.

Multiple failures logging into the account (4 or more will) will result in the account becoming locked. The account will remain locked for a 30 minutes period.

Password reset

If the Dyson Link app has displayed an on-screen error which reads, 'We've detected a problem with your machine', please select that option.

If you are unsure where the connection journey failed, please restart the connection by selecting 'Connection journey' from the available options.

Checking your machines air information

App controls

To control your machine whilst it is connected, press the remote control icon in the bottom left of the home screen.

Airflow direction

To control your machine whilst it is connected, press the remote control icon in the bottom left of the home screen.

On/Off

The button highlighted will turn the main power to the machine on or off.

Automatic mode

You can set the machine to automatically purifier the room when it drops below a certain threshold by pressing the highlighted button to turn automatic mode on or off.

Fan speed

Change the airflow speed using the Airflow Speed Control.

NB: The fan speed setting is between 1-10.

Night mode

You can dim the machines LED display and turn on night mode by pressing the highlighted button.

Oscillation

The button highlighted will turn the machines oscillation on or off.

Timer

You can turn a timer on for your machine by pressing the highlighted button and selecting how long you want the machine to run for.

When the appliance detects that the nonwashable glass HEPA filters need replacing the display on the appliance will show a solid purple bar.

Changing the carbon filters

Unplug the appliance from the mains electricity supply. Slide the buttons down on either side of the shrouds. The shrouds will release with the glass HEPA filters attached.

To remove the carbon filters: press the tabs on both sides of the filters.

Dispose of the carbon filters in the bin. Dispose of used filter units in accordance with local regulations.

Push the new carbon filters onto the base until secure.

Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Oscillation button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The carbon filter level will be reset and the appliance is ready to use.

Changing the filter

Finally, press and hold the Standby button on the remote control. The machine's display screen will countdown from five, finishing with the default screen.

Slide the buttons down on either side of the filter covers.

The filter covers will release with the combi filters attached.

Remember, the Dyson Cryptomic™ filters are permanent, so won't need to be changed.

Remove the combi filters directly into the bin by pushing in the tabs on the filter covers.

Dispose of used filter units in accordance with local regulations.

Push the new combi filters into the filter covers until secure.

Plug the machine in and switch on at the wall.

Your machine will come with both filters.

Please select the filter you need assistance with.

This will reset the combi filter life.

You can also reset your filter life in your settings on the app.

Begin by unplugging your machine from the mains power outlet.

Changing the glass HEPA filter

Unplug the appliance from the mains electricity supply. Slide the buttons down on either side of the shrouds.

The shrouds will release with the glass HEPA filters attached.

Empty the glass HEPA filters directly into the bin by pushing in both the purple tabs on the shrouds. Dispose of used filter units in accordance with local regulations.

Push the new glass HEPA filters into the shrouds until secure. Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Night mode button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The glass HEPA filter level will be reset and the appliance is ready to use.

Insert the Dyson Cryptomic™ filter where the carbon filter used to be.

Slide the buttons down on either side of the filter covers.

The filter covers will release with the combi filters attached.

Push firmly until it clicks into place.

It's permanent, so once fitted, you won't need to change it.

Now attach each half of your new combi filter to the filter covers, where the HEPA filters used to be.

Then, push the filter covers back onto the machine's base until they click back into position.

You'll need to update your machine's software, so it knows you've upgraded your filters.

Update the software

Scheduling

To setup a schedule on your machine, once your machine is connected, press the timer icon in the bottom right.

Select a time based on how long you want the machine to run before turning off.

Scheduling issue

The scheduling function of the app will not work if there are more than 35 cleans scheduled per week. If you have more than 35 cleans scheduled, please remove as necessary.

If you have less than 35 cleans scheduled per week and you are still experiencing an issue, please remove all of the schedules and re-add each of them.

Setting your machines home location

Checking your machines software information

To check your machines software information, whilst on the chosen product, press the settings icon in the top right, then select your machines settings.

from here, navigate to the software option. Here you can check the software version and enable/disable auto-update.

Activity

On the app screen the customer will be able to see explanations for: Outdoor Air Quality; Particulate Matter (PM2.5); Outdoor Temperature; Relative Humidity (RH)

Here you will find useful guides on how to get the most out of your machine:

• Know your purifier
• Quick start
• Lights
• Modes

The product guide also includes instructions on how to maintain your machine, and how to solve any problems, including those indicated by the fault lights on the machine.

Scroll up and down to view the options, swipe right and left to move between steps. This section also contains further information:

Contact Dyson

Privacy Policy

Licenses

Here you can control your purifier without the need to use the remote;

On/Off/Auto

Airflow

Oscillation

Sleep timer

Night mode

Google and Google Home are trademarks of Google LLC.

Connect your Dyson machine to your Google Assistant-enabled device

Open the Google Home app and tap the plus icon in the top left. Set up a new device and select "Have something already set up?" Search for "Dyson" and tap to select the Dyson Action.

You'll be prompted to link your Dyson account, this is the one you used to connect your machine to the Dyson Link app.

Follow the instructions in the Google Home app to add your Dyson machines.

How does Google Assistant discover my machine?

When you first connect your Dyson machine to the Dyson Link app you'll give it a room name. You'll find a list of pre-set room names in the app, such as 'Bedroom' or 'Kitchen'. Google Assistant uses this room name to identify your machine.

Google Assistant uses this to name your machine in the Google Home app as well.

How do I control an individual Dyson machine?

To control an individual Dyson machine using voice commands, you can either directly name the machine in your command or say the room name the machine is assigned to in the Google Home app.

If you say "Hey Google, enable auto mode in the Bedroom", Google Assistant will identify the machine named 'Bedroom' or a machine in the bedroom and enable auto mode.

Saying "Hey Google, enable auto mode", will enable auto mode for any purifiers in your current room, if the room is set up in the Google Home app.

Disconnecting your machine from the Google Home app

Open the Google Home app and tap the machine you wish to remove.

Tap the settings icon in the top right and select "Unlink Dyson".

When you remove your Dyson machine from a home:

• It will disconnect the device from members in the home
• It will be unlinked from your Google Account
• Data associated with this device will be deleted. Note: Some basic device data may remain associated with the home.

Check Google Assistant can hear you

Google Assistant may not have heard you or recognised your question or command. Make sure you are close enough to your smart home device and speak clearly.

Check Google Assistant can hear you by asking "Hey Google, what did I just say?". Your smart home device should light up when you say "Hey Google ...". If your device has a screen, you'll see it respond.

Check your smart home device

First, make sure:

1. Your Google Nest or Google Home speaker or display is powered on and plugged into a wall outlet
2. The microphone isn't muted
   • For Google Home: on the back of the device, touch the microphone mute button. Your Assistant will say whether the microphone is muted.
   • For Google Nest Mini (2nd gen) and Google Home Mini (1st gen): on the side of the device, toggle the mic switch. Your Assistant will say whether the microphone is muted.
   • For Google Nest Audio: on the back of the device, next to the power cord, toggle the mic switch. Your Assistant will say whether the microphone is muted.
   • For Google Nest displays: on the back of your display, use the switch to turn on the microphone. Your Assistant will say whether the microphone is muted.
3. The LED dots on top of your speaker or display spins or blinks when you say “Ok Google” or "Hey Google."
4. If your Assistant answers other questions, try to ask the unanswered question in a different way.

General troubleshooting

If you've checked off all of the steps above and your Assistant still doesn't provide an answer, try one of the steps below and ask your question again. If you still don't get an answer, move to the next step.

Reboot your speaker or display

1. Disconnect the power cable from your device.
2. Reconnect the power cable.

Make sure your device recognizes the hotword

Say “Hey Google” to your speaker or display. Check if the LED dots on the top of your device spin or blink, indicating that it recognized the hotword.

Make sure your device recognised the question correctly

1. Ask your Assistant the question again.
2. Say "Hey Google, repeat the question" to make sure your Assistant understood you correctly.
3. If it's still not recognizing the question, try to speak slower or try another question.

Resetting your password

If you aren't able to log in to link your Dyson account to the Google Home app, you may need to reset your Dyson account password.

Select the forgotten password link on the log in screen and follow the instructions.

After changing the password on your Dyson account, you'll need to wait 30 minutes before logging back in.

If you enter the password incorrectly more than four times, your account will be locked. It will be automatically unlocked after 30 minutes.

Check for device or setup issues

Your machine must be connected to the Dyson Link app and the Dyson Action must be enabled for Google Assistant to discover your machine.

If your machine hasn't been connected to the Dyson Link app, open the app and select Add machine. Follow the in-app connection instructions.

Check your machine

• Unplug your machine and wait for 10 seconds. Plug your machine back in and turn it on.
• Unplug your smart home device and wait for 10 seconds. Plug it back in.
• Open your Dyson Link app and check that your machine is online.

Check the Dyson Action

• Open the Google Home app and check that the Dyson Action is enabled
• Unlink the Dyson Action and then re-link it

What did Google Assistant hear?

Your command may have been misheard or misinterpreted by Google Assistant. To check this say "Hey Google, show me my activity" to bring up your recent activity, including recent voice commands.

You can also ask Google Assistant to read back the last command by asking "Hey Google, what did you hear?"

What actions did Google Assistant take?

Saying "Hey Google, show me my activity" will show you recent voice commands. You can view the details of each command to see what Google Assistant heard, the responses and actions taken.

Google Assistant learns the more you use it but some commands may not be recognised. Try using different words in your command.

For example, if you say "Hey Google, turn on fan motion", and it doesn't work, try saying "Hey Google, turn on oscillation mode".

What are some of the things I can ask Google Assistant?

There are different commands that can be used to interact with Google Assistant, here are some examples:

Turning your Dyson machine on and off

• "Hey Google, turn on my purifier"
• "Hey Google, turn on night mode"
• "Hey Google, turn off humidification on the purifier"

Changing fan speed

• "Hey Google, set the bedroom fan speed to 7"
• "Hey Google, turn up the bedroom fan speed"
• "Hey Google, decrease the bedroom fan speed by 3"

Changing oscillation settings

• "Hey Google, turn on oscillation mode"
• "Hey Google, set oscillation to wide"

Changing temperature settings

• "Hey Google, make it warmer in here"
• "Hey Google, make it cooler in here"
• "Hey Google, turn off the heat"

Controlling your Dyson robot

• "Hey Google, start vacuuming"
• "Hey Google, stop the vacuum"
• "Hey Google, return the vacuum to the dock"

On/Off

Ensure the machine is switched on.

Ensure correct button on remote is being pressed.

Point the remote directly at the front of the machine while pressing the button.

Remote control

Point the remote directly at the front of the machine while pressing the button.

Test cooling mode.

Test the heating control.

Test the oscillation.

Test the sleep timer.

Changing the battery

Unscrew the remote control's battery compartment.

Replacing the remote control battery

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

App airflow control

Access the App to control the airflow.

Change settings within the app.

Heating elements

The heating elements turn on one at a time and so this is to be expected when the machine first turns on.

Run the purifier for 1 minute at the highest temperature setting.

NB: The heating elements will only work with the airflow facing forwards.

Target temperature

The heater will not operate unless the target temperature is above the room temperature. The temperature set on the machine is the target temperature of the room, not the temperature of the fan; the temperature from the fan when in heating mode will not change.

Press the red temperature control button until the digital display on the Main body shows 37°C.

Intermittent power

Dyson fan heaters and hot and cool purifiers have a positive safety feature where the machine deliberately switches off after 9 hours of continuous heating. This would also occur if the machine is set to auto and providing heat constantly for 9 hours. NB: This feature cannot be switched off.

If the using the buttons on the remote doesn't work, try changing the batteries.

Press the oscillation button on the remote.

If the using the buttons on the remote doesn't work, try changing the batteries.

Removing the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote.

Replace the battery with type CR 2032.

Intermittent power

Check the electrics

Check that the household electrics are on.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

Ensure the cable is firmly plugged into the back of the machine.

NB: There will be a 3 second delay when switching on after plugging in for the first time or when changing plug sockets.

Press the ON/OFF button on the Main body of the machine.

Point the remote directly at the front of the machine while pressing the button.

Open the Dyson Link app.

Open the Dyson Link app.

Check and clean machine

The following areas should be checked and cleaned to maintain the machine's performance.

Clean loop amplifier with a dry or damp cloth.

Clean the Main body with a dry cloth.

Clean inlet grille with a dry cloth or soft brush.

Your filter may need replacing.

Check filter life within the app, on the display screen, or for excessive build up of dust within the inlet.

When the appliance detects that the non-washable carbon filters need replacing the display on the appliance will show a full bar.

To purchase a replacement filter, please use the following link - https://www.dyson.com/air-treatment/purifier-accessories.html

Unplug the appliance from the mains electricity supply. Slide the buttons down on either side of the shrouds. The shrouds will release with the glass HEPA filters attached.

To remove the carbon filters: press the tabs on both sides of the filters.

Dispose of the carbon filters in the bin. Dispose of used filter units in accordance with local regulations.

Push the new carbon filters onto the base until secure.

Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Oscillation button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The carbon filter level will be reset and the appliance is ready to use.

When the appliance detects that the nonwashable glass HEPA filters need replacing the display on the appliance will show a full bar.

To purchase a replacement filter, please use the following link - https://www.dyson.com/air-treatment/purifier-accessories.html

Unplug the appliance from the mains electricity supply. Slide the buttons down on either side of the shrouds.

The shrouds will release with the glass HEPA filters attached.

Empty the glass HEPA filters directly into the bin by pushing in both the purple tabs on the shrouds. Dispose of used filter units in accordance with local regulations.

Push the new glass HEPA filters into the shrouds until secure. Push the shrouds until they click back into position in the base.

Press and hold the Night mode button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The glass HEPA filter level will be reset and the appliance is ready to use.

When your purifier switches from front to rear airflow there may be a clicking sound as the motor adjusts direction.

This is a normal sound for the purifier to make and is not an indicator of anything wrong with your machine.

Check base

Check around the base of the machine for any debris or obstructions.

Please try taking the filters off, then reattaching them to ensure they are correctly clicked into place. When attaching the filters, press in and up, and check there are no gaps or loose areas.

If the filters are not attached correctly, a triangle warning may show on your screen. If this happens, please reattach the filters securely.

Continuous monitoring

The continuous monitoring option is used for air quality, temperature and humidity data to be relayed to the machine and app at all times, even when you have turned the purifier off. The sensors have small fans that maintain airflow for continuous monitoring, but this should not cause any audible noise interference.

Please check the following on the app:

Swipe up to reveal the setting tab and tap to open options.

Swipe down to find the continuous monitoring option and tap to open.

Turn OFF the 'Collect data when in standby' option. (The icon will turn grey when turned off). Save the change by pressing 'Done' at the top right of the page.

Continuous monitoring can now also be turned on/off by pressing the 'Auto' button on the remote control for five seconds.

Continuous monitoring can now also be turned on/off by pressing the 'Auto' button on the remote control for five seconds.

Retest the machine.

Restart the machine

Unplug the machine and leave it for 10 seconds.

Ensure the power cord is plugged into the center of the base.

Plug the machine back in and retest.

Unplug the appliance from the mains electricity supply. Slide the buttons down on either side of the shrouds.

The shrouds will release with the glass HEPA filters attached.

Plug the machine back in and retest.

When not in use, unplug from the mains electricity supply.

To remove the carbon filters: press the tabs on both sides of the filters.

Plug the machine back in and retest.

The colour of the numbers and readings on the display are linked to the air quality of the respective category.

Green denotes a high air quality, with low pollutants, and red, low air quality with a high amount of pollutants.

Different categories can have different levels of pollutants at the same time, and will therefore display in different colours.

The interface is designed to stay on the screen you select. Please ensure the remote is not being accidentally pressed.

There may be times when the display is showing green but the fan speed is still high.

This is due to the machine always trying to maintain high air quality. For example, in a room with leaky windows, the machine has to work harder via a higher Fan speed to maintain a high air quality.

If you want the fan to be quieter, you can choose to change the airflow direction to face backwards, or turn the machine to manual mode and lower the airspeed.

Fault

Reset the machine.

Unplug the machine and leave it for 10 seconds.

Plug the machine back in and retest.

Night mode is not working

When in Night mode, your machine will automatically sense the ambient light level and adjust the resting screen brightness accordingly.

If the room is bright, (for example, the lights are on), the screen's display will be set to minimum brightness. If the room is dark (lights off) the screen is turned off.

In both scenarios, when the machine is interacted with, the screen brightness will uplift.

If your screen is not displaying correctly (incorrect reading, white screen etc), please ensure you have updated all the software to the latest version.

When setting up a product, we strongly recommend enabling auto-updates, to allow your machine to easily download the latest software.

To enable auto-updates, open the Dyson Link app and click the cog at the top right of the home screen.

Click 'Your Purifier's settings'.

Scroll down to 'Software' and enable Auto-update.

Restart the machine

Switch off and unplug the machine.

Ensure all outside doors and windows are closed.

Vacuum the two sensor slots to the left of the LCD screen with a Dyson brush attachment.

Plug in and test the machine.

Switch off and unplug the machine.

Move the machine to another room.

Plug in and test the machine.

The first time your purifier is turned on, the gas sensors will perform a self-calibration which takes one hour after which time they will work normally.

If the power cuts out within the hour, the initialisation period will continue from where it left off.

If your machine is new out the box and has not been turned on for over an hour, please allow a full hour to complete, with your purifier plugged into a secure power source.

Once the full hour has elapsed, turn the machine off and then on again, either with the main power button on the machine, or the remote control.

If your purifier has been plugged into a stable power source for over one hour, and the VOC and/or NO2 screens still do not show, please unplug your machine from the wall, leave for one minute, plug back in, and then turn on using either the main power button, or the button on the remote.

Check remote control

Ensure the correct button on the remote is being pressed.

Remote control

Point the remote directly at the front of the machine while pressing the button.

Test cooling mode.

Test the heating control.

Test the airflow.

Test the sleep timer.

Changing the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Intermittent power

If you do not have the Dyson Link app set up, please select 'No' as the next option.

Check machine base

Ensure all the feet are attached to the base of the machine.

Place the purifier on a flat, non-slip surface.

Check remote control

Ensure the correct button on the remote is being pressed.

Point the remote at the base of the purifier and test the controls.

Point the remote at the base of the purifier and test the controls.

Changing the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Slide the buttons down on either side of the shrouds. The shrouds will release with the glass HEPA filters attached.

Take the carbon filters out of the box and remove the protective packaging.

Attach both carbon filters to the appliance.

Position the shrouds onto the base and push gently until they click securely into place. Place the remote control on the top of the appliance with the buttons facing down. Plug in and switch ON.

When the appliance detects that the nonwashable glass HEPA filters need replacing, the display on the appliance will show a full bar.

Unplug the appliance from the mains electricity supply. Slide the buttons down on either side of the shrouds.

The shrouds will release with the glass HEPA filters attached.

Empty the glass HEPA filters directly into the bin by pushing in both the purple tabs on the shrouds. Dispose of used filter units in accordance with local regulations.

Push the new glass HEPA filters into the shrouds until secure. Push the shrouds until they click back into position in the base.

Plug the appliance in to the mains electricity supply and switch on.

Press and hold the Night mode button on the remote control. The display on the appliance will countdown from five, finishing with the default screen. The glass HEPA filter level will be reset and the appliance is ready to use.

Information menu

Scroll through the options to monitor the performance of your appliance.

The menu will also allow you to access information about the pollutants in the air and the temperature and humidity levels.

When a particular type of pollutant causes air quality to decrease, the symbol for that pollutant will show in the display.

Indoor air quality - 12 seconds

Monitor the current air quality with a graph showing the last 12 seconds of data.

Indoor air quality - 24 hours

Monitor the air quality with a graph showing the last 24 hours of data.

Particulate matter (PM2.5)

Microscopic particles up to 2.5 microns in size, suspended in the air we breathe. These include smoke, bacteria and allergens.

Particulate matter (PM10)

Larger microscopic particles up to 10 microns in size, suspended in the air we breathe. These include dust, mould and pollen.

Nitrogen dioxide and other oxidising gases

These potentially harmful gases are released into the air by combustion, for example the burning gas when cooking and in vehicle exhaust emissions.

Volatile organic compounds

VOC’s are typically odours that may be potentially harmful. These can be found in cleaning products, paints and new furnishings.

Indoor temperature

Monitor the ambient temperature to help maintain a comfortable environment.

Indoor humidity

The amount of water vapour in the air, shown as a percentage of the maximum possible humidity at the current temperature.

Filters

The amount of pollution captured by the filters is shown in the display. When the filter is full, the display will flash to remind you which filter needs changing.

Monitor the air quality with a graph showing the last 24 hours of data.