Let's get your machine working
Dyson Ball Compact Animal vacuumLet's get your machine working
Dyson Ball Compact Animal vacuum
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DC46/DC47
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Washing the filters
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Washing the filters - step by step
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More help required
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Troubleshooting
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Pick up issue
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Strong suction from the Wand
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Remove the soleplate
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Check Wand and hose
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Wash the filters
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Issue not resolved, please speak to our Customer Support Team
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Washing the filters - step by step
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Weak suction from wand
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Unusual noise
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Rattle noise
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Whistle noise
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Power or electrical issue
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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No power
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Less than two hours
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Checking for blockages
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Washing the filters
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More than two hours
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty smell
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Visible issue
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The Brush bar does not spin
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Cable won't rewind
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Spitting out dust
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Important safety instructions
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Issue resolved
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Quick guide flat head
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Quick start guide
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How to use the Turbine head
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Turbine head - step by step
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How to attach the accessories
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How to use the extension tube
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How to use the cable rewind
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How to store the tools and carry your Dyson vacuum
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Serial number location
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Cleaning the bin and cyclone
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Emptying the bin
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Clear bin below or you can contact our Customer Support Team at 1-866-314-8881.
Clear bin
Part no. 924015-01
Replacement clear bin for your Dyson vacuum cleaner.
$18.99
Clear bin
Part no. 924015-01
Replacement clear bin for your Dyson vacuum cleaner.
$18.99
You might need a replacement part.
You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881.
Combination tool
Part no. 918068-02
Two tools in one, for versatile cleaning around the home.
$8.99
Combination tool
Part no. 918068-02
Two tools in one, for versatile cleaning around the home.
$8.99
You might need a replacement part.
You can solve this by ordering a new Cyclone (Purple) below or you can contact our Customer Support Team at 1-866-314-8881.
Cyclone (Purple)
Part no. 925042-01
Replacement Cyclone (Purple) for your Dyson vacuum cleaner.
$51.99
Cyclone (Purple)
Part no. 925042-01
Replacement Cyclone (Purple) for your Dyson vacuum cleaner.
$51.99
You might need a replacement part.
You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.
Hose
Part no. 923769-03
Replacement hose for your Dyson vacuum cleaner.
$39.99
Hose
Part no. 923769-03
Replacement hose for your Dyson vacuum cleaner.
$39.99
$39.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Post filter below or you can contact our Customer Support Team at 1-866-314-8881.
Post filter
Part no. 924057-02
Replacement post filter for your Dyson vacuum cleaner.
$39.99
Post filter
Part no. 924057-02
Replacement post filter for your Dyson vacuum cleaner.
$39.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Stair tool below or you can contact our Customer Support Team at 1-866-314-8881.
Stair tool
Part no. 914417-01
Replacement stair tool for your Dyson vacuum cleaner.
$8.99
Stair tool
Part no. 914417-01
Replacement stair tool for your Dyson vacuum cleaner.
$8.99
$8.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.