Let's get your machine working

Popular queries

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Currently out of stock

$22.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Currently out of stock

$22.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Currently out of stock

$22.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 967813-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Charger

Part no. 967813-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Main body and screws below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and screws

Part no. 965774-01

Replacement main body and screws for your Dyson vacuum cleaner.

$249.99

Main body and screws

Part no. 965774-01

Replacement main body and screws for your Dyson vacuum cleaner.

$249.99

Currently out of stock

$249.99

Notify me

How to install this part

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Main body and screws below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and screws

Part no. 965774-01

Replacement main body and screws for your Dyson vacuum cleaner.

$249.99

Main body and screws

Part no. 965774-01

Replacement main body and screws for your Dyson vacuum cleaner.

$249.99

Currently out of stock

$249.99

Notify me

How to install this part

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Motorhead below or you can contact our Customer Support Team at 1-866-314-8881.

Motorhead

Part no. 949852-05

Replacement motorized cleaner head for your Dyson vacuum cleaner.

$199.99

Motorhead

Part no. 949852-05

Replacement motorized cleaner head for your Dyson vacuum cleaner.

$199.99

Currently out of stock

$199.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Wand below or you can contact our Customer Support Team at 1-866-314-8881.

Wand

Part no. 965663-01

Replacement wand for your Dyson vacuum cleaner.

$29.99

Wand

Part no. 965663-01

Replacement wand for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Currently out of stock

$22.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Wand below or you can contact our Customer Support Team at 1-866-314-8881.

Wand

Part no. 965663-01

Replacement wand for your Dyson vacuum cleaner.

$29.99

Wand

Part no. 965663-01

Replacement wand for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Part no. 965660-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Currently out of stock

$22.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 967813-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Charger

Part no. 967813-02

Charges your vacuum with or without the Wall Dok™.

$29.99

You might need a replacement part.

You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881.

Combination tool

Part no. 914361-01

Two tools in one, for versatile cleaning around the home.

$8.99

Combination tool

Part no. 914361-01

Two tools in one, for versatile cleaning around the home.

$8.99

You might need a replacement part.

You can solve this by ordering a new Crevice tool below or you can contact our Customer Support Team at 1-866-314-8881.

Crevice tool

Part no. 965815-01

For reaching into narrow gaps, like between furniture and behind radiators.

$8.99

Crevice tool

Part no. 965815-01

For reaching into narrow gaps, like between furniture and behind radiators.

$8.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Motorhead below or you can contact our Customer Support Team at 1-866-314-8881.

Motorhead

Part no. 949852-05

Replacement motorized cleaner head for your Dyson vacuum cleaner.

$199.99

Motorhead

Part no. 949852-05

Replacement motorized cleaner head for your Dyson vacuum cleaner.

$199.99

Currently out of stock

$199.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Pre-filter (Blue) below or you can contact our Customer Support Team at 1-866-314-8881.

Pre-filter (Blue)

Part no. 965661-01

Replacement Pre-filter (Blue) for your Dyson vacuum cleaner.

$11.99

Pre-filter (Blue)

Part no. 965661-01

Replacement Pre-filter (Blue) for your Dyson vacuum cleaner.

$11.99

You might need a replacement part.

You can solve this by ordering a new Wand below or you can contact our Customer Support Team at 1-866-314-8881.

Wand

Part no. 965663-01

Replacement wand for your Dyson vacuum cleaner.

$29.99

Wand

Part no. 965663-01

Replacement wand for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

Let's get your machine working

Let's get your machine working

DC59/V6 Range

Charging the battery

Troubleshooting

Using your Dyson machine

How to attach the accessories

No further assistance required

Quick start guide

Where is the serial number located?

User guide

Troubleshooting

Pick up issue

Filter has been washed, machine is still pulsating

Issue resolved

Replacement part required

Pick up issues

Check for blockages within the Hard floor tool

Checking for blockages - Wand

Checking for blockages - Bin

Checking for blockages - Remove the bin

Checking for blockages - Washing the filters

Issue not resolved, please speak to our Customer Support Team

Washing the filters

Confirm the filter has been washed

Replacement part required

Check for blockages within the Mini motorised head

Replacement part required

Check for blockages within the Motorhead

Check for blockages within the Soft roller cleaner head

Machine is pulsating

Machine pulsates with the bin open

Machine pulsates with the bin removed

Machine only pulsates with the filters in

Issue not resolved, please speak to our Customer Support Team

Machine doesn't pulsate without the bin

Replacement part required

Pick up issue

Replacement part required

Check the Wand

Check the Cleaner head

Check for blockages within the Direct drive cleaner head

Check for blockages within the Motorhead

Check for blockages within the Soft roller cleaner head

Check for blockages within the Mini motorised head

Power or electrical issue

Cutting out

Amber light

Amber light still showing

Replacement part required

Machine is now working

Blue flashing light

Replacement part required

Machine is now charging

Replacement part required

No light when charging

Replacement part required

Replacement part required

Issue not resolved, please speak to our Customer Support Team

MAX power button flashes

7 or 8 times

10 times

Issue not resolved, please speak to our Customer Support Team

No light

No lights or power

Light is showing on the machine

Replacement part required

Replacement part required

Red flashing light

Less than 12

More than 12 red flashes

Solid blue light

Replacement part required

Machine will not turn on

Run time

Issue not resolved, please speak to our Customer Support Team

Unusual noise

Grating or grinding noise

Replacement part required

Machine is still making a grating or grinding noise