Let's get your machine working

Popular queries

Unusual smell

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Cleaner head

Part no. 923644-01

Replacement cleaner head for your Dyson vacuum cleaner.

$83.99

Cleaner head

Part no. 923644-01

Replacement cleaner head for your Dyson vacuum cleaner.

$83.99

Currently out of stock

$83.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Wand below or you can contact our Customer Support Team at 1-866-314-8881.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$22.99

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$22.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new C-clip connector below or you can contact our Customer Support Team at 1-866-314-8881.

C-clip connector

Part no. 922466-01

Replacement C-clip connector for your Dyson vacuum cleaner.

$1.99

C-clip connector

Part no. 922466-01

Replacement C-clip connector for your Dyson vacuum cleaner.

$1.99

Currently out of stock

$1.99

Notify me

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 923585-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Bin

Part no. 923585-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Ball shell filter side below or you can contact our Customer Support Team at 1-866-314-8881.

Ball shell filter side

Part no. 924957-01

Replacement ball shell filterside for your Dyson vacuum cleaner.

$29.99

Ball shell filter side

Part no. 924957-01

Replacement ball shell filterside for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 923585-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Bin

Part no. 923585-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

Cleaner head

Part no. 923644-01

Replacement cleaner head for your Dyson vacuum cleaner.

$83.99

Cleaner head

Part no. 923644-01

Replacement cleaner head for your Dyson vacuum cleaner.

$83.99

Currently out of stock

$83.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881.

Combination tool

Part no. 920753-01

Two tools in one - brush and wide nozzel for switching between tasks

$18.99

Combination tool

Part no. 920753-01

Two tools in one - brush and wide nozzel for switching between tasks

$18.99

You might need a replacement part.

You can solve this by ordering a new Cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Cyclone

Part no. 924966-03

Replacement cyclone for your Dyson vacuum cleaner.

$75.99

Cyclone

Part no. 924966-03

Replacement cyclone for your Dyson vacuum cleaner.

$75.99

Currently out of stock

$75.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Part no. 920765-03

Replacement hose for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Post filter below or you can contact our Customer Support Team at 1-866-314-8881.

Post filter

Part no. 922676-01

Replacement post filter for your Dyson vacuum cleaner.

$29.99

Post filter

Part no. 922676-01

Replacement post filter for your Dyson vacuum cleaner.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Stair tool below or you can contact our Customer Support Team at 1-866-314-8881.

Stair tool

Part no. 920756-01

Lifts carpet pile without sticking and captures hairs with velour strips.

$8.99

Stair tool

Part no. 920756-01

Lifts carpet pile without sticking and captures hairs with velour strips.

$8.99

You might need a replacement part.

You can solve this by ordering a new Wand below or you can contact our Customer Support Team at 1-866-314-8881.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$22.99

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$22.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Post filter below or you can contact our Customer Support Team at 1-866-314-8881.

Post filter

Part no. 922676-01

Replacement post filter for your Dyson vacuum cleaner.

$29.99

Post filter

Part no. 922676-01

Replacement post filter for your Dyson vacuum cleaner.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Further help

Dyson DC40 Exclusive vacuum

Let's get your machine working

Let's get your machine working

DC40/DC42

Cleaning the bin and cyclone

More help required

Troubleshooting

Pick up issues

Check the base

Check inlet suction

Check suction at head

Issue resolved

Check duct

Check changeover valve

Check the cyclone

Wash the filters

Issue not resolved, please speak to our Customer Support Team

Washing the filters - step by step

Replacement part required

Suction weaker than usual

Check bin and cyclone

Issue not resolved, please speak to our Customer Support Team

Reset the Brush bar

Has performance improved?

Check the inlet suction

Intermittent spinning

Issue not resolved, please speak to our Customer Support Team

Clear the Cleaner head - step by step

Check Cleaner head

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Hose and Wand

Check the hose

Check the hose - step by step

The hose has split

Replacement part required

Replacement part required

Replacement part required

Check the Wand

Replacement part required

Check both base and hose

Power or electrical issue

No power

Less than two hours

Check for blockages

Washing the filters

Washing the filters - step by step

Issue resolved

More than two hours

The Brush bar is not spinning on the floor tool

Check the Cleaner head - step by step

Issue not resolved, please speak to our Customer Support Team

Intermittent power

Washing the filters

Power cable is damaged

Switch not working

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Unusual smell

Damp or musty

Issue not resolved, please speak to our Customer Support Team

Visible issue

Issue not resolved, please speak to our Customer Support Team

Intermittent spinning

Cleaner head falling off

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Base jammed

Replacement part required

Replacement part required

Ball shell has come off

Filter side

Refit the ball shell

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Machine is hard to push

Reset the Brush bar

Replacement part required

Brush bar spinning, check the soleplate