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Dyson Small Ball Pro Exclusive vacuum

Let's get your machine working.

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When did the machine last have power?

Check electrical supply

Is the power cord or plug damaged?

Are the other household appliances working?

Does the vacuum work when plugged into another socket?

Has checking the electrics resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

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Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

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Mothball smell

New machines may initially have a mothball-like smell due to the varnish used on their motors.

The smell will dissipate after a few weeks.

Is there anything else we can help you with?

We're glad the problem's been solved.

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Please select the appropriate option

We need a little more information to help us solve your issue.

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Which part of the hose has split?

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 967274-02

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Hose

Part no. 967274-02

Replacement hose for your Dyson vacuum cleaner.

$29.99

$29.99

$29.99

How would you rate our online support?

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You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 967274-02

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Hose

Part no. 967274-02

Replacement hose for your Dyson vacuum cleaner.

$29.99

$29.99

$29.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 967274-02

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Hose

Part no. 967274-02

Replacement hose for your Dyson vacuum cleaner.

$29.99

$29.99

$29.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Which part is broken?

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 965070-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

Bin

Bin

Part no. 965070-01

Replacement bin for your Dyson vacuum cleaner.

$22.99

$22.99

$22.99

How would you rate our online support?

1/5 Poor

2/5 Average

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4/5 Very Good

5/5 Excellent

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 967343-01

Replacement cleaner head for your Dyson vacuum cleaner.

$111.99

Cleaner head

Cleaner head

Part no. 967343-01

Replacement cleaner head for your Dyson vacuum cleaner.

$111.99

$111.99

$111.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 965072-01

Two tools in one, for versatile cleaning around the home.

$11.99

Combination tool

Part no. 965072-01

Two tools in one, for versatile cleaning around the home.

$11.99

$11.99

$11.99

How would you rate our online support?

1/5 Poor

2/5 Average

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5/5 Excellent

You might need to arrange a visit from a Dyson expert.

It looks like the Cyclone isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Cyclone

Part no. 966442-10

Replacement cyclone for your Dyson vacuum cleaner.

Cyclone

Part no. 966442-10

Replacement cyclone for your Dyson vacuum cleaner.

How would you rate our online support?

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5/5 Excellent

You might need a replacement part.

It looks like the Cyclone handle is not working. You can solve this by ordering a new one below.

Cyclone handle

Part no. 965074-03

Replacement cyclone handle for your Dyson vacuum cleaner.

$8.99

Cyclone handle

Cyclone handle

Part no. 965074-03

Replacement cyclone handle for your Dyson vacuum cleaner.

$8.99

$8.99

$8.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 967274-02

Replacement hose for your Dyson vacuum cleaner.

$29.99

Hose

Hose

Part no. 967274-02

Replacement hose for your Dyson vacuum cleaner.

$29.99

$29.99

$29.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

It looks like the Post Filter is not working. You can solve this by ordering a new one below.

Post Filter

Part no. 967276-01

Replacement post filter for your Dyson vacuum cleaner.

$29.99

Post Filter

Post Filter

Part no. 967276-01

Replacement post filter for your Dyson vacuum cleaner.

$29.99

$29.99

$29.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

It looks like the Pre-filter is not working. You can solve this by ordering a new one below.

Pre-filter

Part no. 966444-02

Replacement pre-filter for your Dyson vacuum cleaner.

$11.99

Pre-filter

Pre-filter

Part no. 966444-02

Replacement pre-filter for your Dyson vacuum cleaner.

$11.99

$11.99

$11.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

You might need a replacement part.

It looks like the Stair tool is not working. You can solve this by ordering a new one below.

Stair tool

Part no. 965082-01

Replacement stair tool for your Dyson vacuum cleaner.

$8.99

Stair tool

Part no. 965082-01

Replacement stair tool for your Dyson vacuum cleaner.

$8.99

$8.99

$8.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Check for blockages

This suggests that there is a blockage in the machine.

Please select the appropriate option

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent