Let's get your machine working
Dyson DC35 Animal vacuumLet's get your machine working
Dyson DC35 Animal vacuum
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Emptying the bin
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DC35 / DC44 / DC45 / DC56 / DC57 - retired
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User guide
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Issue resolved
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DC35 / DC44 / DC45
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Troubleshooting
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Unusual noise
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Machine is pulsating
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Issue resolved
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Wash the filter
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Issue not resolved, please speak to our Customer Support Team
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Washing the filter - step by step
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Whistle noise
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Replacement part required
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Whistle noise from the machine
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Wash the filter
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Washing the filter - step by step
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Machine working normally
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Pick up issue
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Wash the filter
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Washing the filter - step by step
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Paper test
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Issue resolved
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Power or electrical issue
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Mini motorised head issue
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No power
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No power
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No power
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Machine cutting out
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Machine cutting out
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Clean contacts
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Replacement part required
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Charge the machine
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No light on charger
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Solid light
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Machine cuts out without bin
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Machine not cutting out
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Fast flashing light
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No light on Main body
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Slow flash without charger
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Fast flash on charger
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Solid light
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Machine cuts out without bin
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Machine not cutting out
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Fast flash on Main body
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No light on Main body
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Machine cuts out without bin
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Not cutting out on surface
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Slow flash without charger
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Issue not resolved, speak to our Customer Support Team
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Slow flash on charger
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Fast flash on main body
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Slow flash
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Slow flash power to machine
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Issue not resolved, speak to our Customer Support Team
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No power and slow flashing light
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Power once charged
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Intermittent power
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No power after full charge
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Replacement part required
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Replacement part required
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Replacement part required
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Solid light on Main body
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Not cutting out
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Cut out on flat surface
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Solid light on charger
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Fast flashing light
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Slow flash without charger
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No power and slow flashing light
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No power
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Type A or B?
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Type A or Type B
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Power with slow flash
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Solid light on charger
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No power to machine
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Solid light - power to machine
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No light on charger
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Did not cut on flat surface
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Issue not resolved, speak to our Customer Support Team
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Cut out on flat surface
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Machine will not turn on
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Type A
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Flashing light
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No light
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No light
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No light
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Wash the filter
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Washing the filter - step by step
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Type B
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Machine run time
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Unusual smell
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Damp or musty smell
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Damp or musty smell
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Wash the filter
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Washing the filter - step by step
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Machine working normally
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Damp or musty smell
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Damp or musty smell
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No longer supported
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Pick up issue
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Wash the filter
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Washing the filter - step by step
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Paper test
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Issue resolved
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Visible issue
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Replacement part required
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Replacement part required
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The Brush bar is intermittently spinning
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Dust from the exhaust
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Washing the filter - step by step
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Main body and cyclone not separating
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Machine run time
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Serial number location
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How to attach the accessories
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Charging the battery
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Removing a blockage
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Wash the filter
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Washing the filter - step by step
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.