Let's get your machine working
Dyson DC31 vacuumLet's get your machine working
Dyson DC31 vacuum
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DC31 / DC34 - retired
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Removing a blockage
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Issue resolved
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DC31
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Troubleshooting
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Machine is pulsating
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Wash the filter
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Washing the filter - step by step
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Whistle noise
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Wash the filter
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Washing the filter - step by step
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Machine working normally
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Pick up issue
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Wash the filter
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Washing the filter - step by step
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Paper test
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Power or electrical issue
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Issue not resolved, please speak to our Customer Support Team
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Machine cutting out
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Machine will not turn on
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Mini motorised head issue
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Machine run time
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty smell
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Damp or musty smell
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Damp or musty smell
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Damp or musty smell
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Visible issue
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Dust from the exhaust
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Washing the filter - step by step
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Main body and cyclone not separating
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Machine run time
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DC31
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Serial number location
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How to attach the accessories
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Emptying the bin
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Charging the battery
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Wash the filter
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Washing the filter - step by step
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.