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Popular queries

Musty or damp smell

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 916559-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Bin

Part no. 916559-01

Replacement bin for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881.

Combination tool

Part no. 914338-01

Two tools in one, for versatile cleaning around the home.

$8.99

Combination tool

Part no. 914338-01

Two tools in one, for versatile cleaning around the home.

$8.99

You might need a replacement part.

You can solve this by ordering a new Cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Cyclone

Part no. 916558-04

Replacement cyclone for your Dyson vacuum cleaner.

$63.99

Cyclone

Part no. 916558-04

Replacement cyclone for your Dyson vacuum cleaner.

$63.99

Currently out of stock

$63.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Post filter below or you can contact our Customer Support Team at 1-866-314-8881.

Post filter

Part no. 915916-03

Replacement post filter for your Dyson vacuum cleaner.

$29.99

Post filter

Part no. 915916-03

Replacement post filter for your Dyson vacuum cleaner.

$29.99

Currently out of stock

$29.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Pre-filter below or you can contact our Customer Support Team at 1-866-314-8881.

Pre-filter

Part no. 919780-01

Replacement pre-filter for your Dyson vacuum cleaner.

$18.99

Pre-filter

Part no. 919780-01

Replacement pre-filter for your Dyson vacuum cleaner.

$18.99

You might need a replacement part.

You can solve this by ordering a new Stair tool below or you can contact our Customer Support Team at 1-866-314-8881.

Stair tool

Part no. 915100-02

Replacement stair tool for your Dyson vacuum cleaner.

$8.99

Stair tool

Part no. 915100-02

Replacement stair tool for your Dyson vacuum cleaner.

$8.99

Currently out of stock

$8.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Soleplate below or you can contact our Customer Support Team at 1-866-314-8881.

Soleplate

Part no. 915196-01

Replacement soleplate for your Dyson vacuum cleaner.

$18.99

Soleplate

Part no. 915196-01

Replacement soleplate for your Dyson vacuum cleaner.

$18.99

Currently out of stock

$18.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Further help

Dyson DC28 Animal vacuum

Let's get your machine working

Let's get your machine working

Cleaning the bin and cyclone

More help required

Troubleshooting

Unusual noise

Grating or grinding noise

Issue resolved

Issue not resolved, please speak to our Customer Support Team

Whistle noise

Strong suction

Issue not resolved, please speak to our Customer Support Team

Check Brush bar

Check the Cleaner head

Check duct, bin and cyclone

Wash the filter - video

Washing the filter - step by step

Issue not resolved, please speak to our Customer Support Team

Check the Cleaner head

Reset the Brush bar

Issue not resolved, please speak to our Customer Support Team

Check the hose

Check the Wand

Check the hose and U-bend

Check duct, bin and cyclone

Rattle noise

Test the suction

Issue resolved

Pick up issues

Power or electrical issue

Issue not resolved, please speak to our Customer Support Team

Check the Mini turbine head

Performance checks

Replacement part required

Pick up issues

No power

More than two hours

Issue not resolved, please speak to our Customer Support Team

Less than two hours

Washing the filters - video

Washing the filters - step by step

Issue not resolved, please speak to our Customer Support Team

Check the Cleaner head

Check the Cleaner head

Unusual smell

Issue not resolved, please speak to our Customer Support Team

Musty or damp smell

Visible issue

Lights issue

Check the Cleaner head

Issue resolved

Thermal cut out

Issue not resolved, please speak to our Customer Support Team

Reset the carpet mode

Check the Cleaner head

Check the Cleaner head

Reset the machine

Reset the machine

Part broken

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Spitting out dust

Check the Brush bar

Check soleplate

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

The machine won't recline

Important safety instructions

How to operate the brush control

How to carry your Dyson machine

Products

Account

For Business

Support

About Dyson

Dyson Values