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Dyson DC11 All Floors vacuumLet's get your machine working
Dyson DC11 All Floors vacuum
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Cleaning the bin and cyclone
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Issue resolved
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More help required
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Troubleshooting
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Checking the suction
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Weak suction from extension tube
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Check the Wand
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Weak suction from hose
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Check the cyclone
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Wash the filter
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Washing the filter - step by step
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Strong suction from the Wand
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Check Hard floor tool
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Check the hose
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Check Turbine head
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Power or electrical issue
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Issue not resolved, please speak to our Customer Support Team
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No power
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More than two hours
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Less than two hours
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Washing the filter
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Checking the suction
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual noise
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Grinding noise
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Grinding noise
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Performance checks
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Check the Turbine head
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Squeaking noise
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Issue not resolved, please speak to our Customer Support Team
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Whistling noise
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Hot dusty smell
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Check the suction
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Clean the bin and cyclone
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Washing the filter
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Washing the filter
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Visible issue
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Cable won't rewind
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Issue not resolved, please speak to our Customer Support Team
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Check floor tool plunger
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Check Turbine head
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Performance checks
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Issue not resolved, please speak to our Customer Support Team
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How to assemble your Dyson machine
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Storing the accessories on the machine
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User guide
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Attaching the extension tube
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How to use the Turbine head
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Emptying the bin
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Washing the filter
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Washing the filter - step by step
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.