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Dyson DC07 Low Reach vacuum

Let's get your machine working.

See all steps

Please select the appropriate option

How to clean the bin and cyclone

Press the release catch located at the top of the bin and detach from the machine.

Image showing how to remove the bin from the machine.

Pull the release catch located on the cyclone top, under the handle.

Image showing how to empty the bin.

Release the bin from the cyclone by pressing the front release catch.

Image showing how to remove the bin from the cyclone.

Clean the cyclone with a cloth and tap gently to remove dust.

Image showing how to clean the cyclone.

You can use cold water to clean the clear bin. Do not use detergents or other chemicals.

Reassemble clear bin and close the bin lid before placing on the machine.

Is there anything else we can help with?

Please select the appropriate option

Test the suction

A whistle suggests that air is escaping due to a missing seal or blockage.

Make sure the machine is standing in the upright position.

Pull back the Wand cap.

Turn the machine on and place your hand of the end of the Wand.

Is the suction strong or weaker than usual?

Does the machine stand upright?

Keep your hands and clothing away from the Brush bar area at all times.

Inspect the Brush bar

Tilt the machine back into the vacuuming position.

Imaging showing how to recline the machine in to the vacuuming position.

Lay the machine on its side, keeping it in the vacuuming position.

Turn the machine on and check to see if the Brush bar is spinning.

If the machine has a Brush bar on/off control, check that the arrow on the clutch control dial moves forward to the carpeted floors position

Image showing the brush bar control on the machine.

Does the Brush bar turn with the power on?

Inspect for any debris or damage

Remove the valve pipe, near to the base of the machine.

Check the valve pipe for blockages and remove as necessary.

Check the seal on the valve pipe for any damage.

Check the seal on the machine for any damage.

Plug the machine in and switch ON. Place your hand over the airway inspection and test the suction.

Is the suction strong or weaker than usual?

Switch off and unplug the machine before proceeding.

Inspect the Cleaner head

Turn off power, lay the machine flat on the floor and turn over so that the base can be viewed.

Using a coin turn each fastener a quarter of a turn to the left. Remove the soleplate.

Image showing to remove the soleplate from the cleaner head.

Carefully remove any blockages from the Brush bar using a pair of scissors to cut away any hair and fibers if necessary.

Image showing how to clear any hairs or threads from the brush bar.

Inspect the internal hose for blockages and damage and ensure that both ends of the hose are fitted securely.

If a blockage is present, remove any debris.

Reassemble and test the machine.

Has checking the Cleaner head resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

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Clearing duct, bin and cyclone

Turn the machine off and remove the cyclone and bin.

Image showing how to remove the bin from the machine.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Image showing 2 seals for the machine when the bin has been removed.

Check the bin and cyclone:

Check the cyclone entry seal is not missing or damaged.

Check both entry inlets on the bin and cyclone for blockages, and remove as necessary.

Empty the bin and ensure the bin base remains open.

Image showing how to empty the bin.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Image showing how to clean the cyclone.

Reassemble and test the machine.

Has checking the duct, bin and cyclone resolved the problem?

How to wash the filter

Please follow the steps in the video.

Has washing the filter resolved the problem?

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

Image shows filter drying instructions.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Has washing the filter resolved the problem?

We need a little more information to help us solve your issue.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Inspect the duct, bin and cyclone

Turn the machine off and remove the cyclone and bin assembly.

Image showing how to remove the bin from the machine.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Image showing 2 seals for the machine when the bin has been removed.

Check the bin and cyclone:

Check the cyclone entry seal is not missing or damaged.

Check both entry inlets on the bin and cyclone for blockages, and remove as necessary.

Open the bin lid being careful to ensure dust is captured.

Image showing how to empty the bin.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Image showing how to clean the cyclone.

Reassemble and test the machine.

Has checking the duct, bin and cyclone resolved the problem?

Inspect the Cleaner head

Turn off the power and lay the machine flat on the floor, and turn over so that the base can be viewed.

Remove the soleplate

Using a coin, turn each fastener by a quarter turn to the left. Remove the soleplate.

Image showing to remove the soleplate from the cleaner head.

Carefully remove any blockages from the Brush bar using a pair of scissors to cut away any hair and fibers if necessary.

Image showing how to clear any hairs or threads from the brush bar.

Inspect the internal hose for blockages and damage and ensure that both ends of the hose are fitted securely.

If a blockage is present, remove any debris.

Reassemble and test the machine.

Has checking the Cleaner head resolved the problem?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Switch off and unplug the machine before proceeding.

Checking the upright lock

The upright lock can become displaced and cause the machine to not stand correctly. This can be easily resolved by following the procedure shown on the video.

The video may show a different variant although the process remains the same.

Recline the machine and stand behind.

On the right side, by the back wheel you will find the valve pipe carriage.

Check the valve pipe is clear of blockages by pressing the push button to remove it from the valve carriage.

Lock the valve carriage into place by pressing the large push button in front (visible when reclined).

Retest the machine.

Has checking the upright lock resolved the problem?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Check for any debris or damage

Remove the valve pipe, near to the base of the machine.

Check for blockages:

Check the valve pipe for blockages and remove as necessary. Ensure that the entry seal located on the left side of the duct is not missing or damaged.

Check the seal on the valve pipe for any damage.

Check the seal on the machine for any damage.

Plug the machine in and switch ON. Place your hand over the airway inspection and test the suction.

Is the suction strong or weaker than usual?

Hose inspection

Please refit the Valve pipe before continuing.

Disconnect the Wand from the hose. Stretch out the hose and check for any splits.

Plug the machine in and switch it ON. Place your hand over the end of the hose and test the suction.

Is the suction from the hose strong or weaker than usual?

Inspect the wand

Look through the Wand. You should see light shining through. If not, remove the blockage.

Connect the Wand to the hose and test the machine.

Has checking the Wand resolved the problem?

Inspect the duct, bin and cyclone

Turn the machine off and remove the cyclone and bin assembly.

Image showing how to remove the bin from the machine.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged

Check the entry pipe and exhaust pipe on the main duct for any blockages, and remove as necessary

Image showing 2 seals for the machine when the bin has been removed.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Empty the bin and ensure the bin base remains open.

Image showing how to empty the bin.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Image showing how to clean the cyclone.

Reassemble and test the machine.

Has checking the duct, bin and cyclone resolved the problem?

Inspect the U-bend and hose

Tilt the machine forward and unclip the U-bend airway inspection which is located at the base of the hose.

Check for blockages and remove as necessary.

Remove the hose.

Remove the bin from the machine.

The hose release is located at the front. Press the release catch and pull the hose from the back at the same time.

Check the hose at both ends for blockages, and remove as necessary

Image showing how to remove the hose.

Reassemble:

Reconnect the bin

Reconnect the hose, ensuring it clicks into place and is secure

Reconnect the U-bend, ensuring it clicks into place.

Image showing how to reassemble the following parts, U-bend, hose and bin.

Has checking the hose and U-bend resolved the problem?

Inspect the duct, bin and cyclone

Turn the machine off and remove the cyclone and bin assembly.

Image showing how to remove the bin from the machine.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Image showing 2 seals for the machine when the bin has been removed.

Check the bin and cyclone:

Check the cyclone entry seal is not missing or damaged.

Check both entry inlets on the clear bin and cyclone for blockages, and remove as necessary.

Open the bin lid being careful to ensure dust is captured.

Image showing how to empty the bin.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Image showing how to clean the cyclone.

Reassemble and test the machine.

Has checking the duct, bin and cyclone resolved the problem?

Keep your hands and clothing away from the Brush bar area at all times.

Check the Brush bar

Turn the machine off.

Tilt the machine back into the vacuuming position.

Check that the arrow on the Brush bar control clutch moves forward to the carpeted floors position.

Image showing the brush bar control on the machine.

Lay the machine on its side, keeping it in the vacuuming position:

Turn the machine on

Does the noise still occur now?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Test without the bin and cyclone

Plug the machine in at the wall.

Remove the bin and cyclone, and check to ensure the entry seal located on the left side of the duct is not missing or damaged.

Image showing how to remove the bin from the machine.

Turn the machine on.

Image showing how to turn on the machine with the bin removed.

Is the noise still present with the bin removed?

Inspect duct, bin and cyclone

Turn the machine off and remove the cyclone and bin assembly.

Image showing how to remove the bin from the machine.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Image showing 2 seals for the machine when the bin has been removed.

Check the bin and cyclone:

Check the cyclone entry seal is not missing or damaged.

Check both entry inlets on the clear bin and cyclone for blockages, and remove as necessary.

Open the bin lid being careful to ensure dust is captured.

Image showing how to empty the bin.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Image showing how to clean the cyclone.

Reassemble and test the machine.

Has checking the duct, bin and cyclone resolved the problem?

Inspect the Cleaner head

Turn off the power and lay the machine flat on the floor, and turn over so that the base can be viewed.

Remove the soleplate by using a coin to turn the fasteners by a quarter.

Image showing to remove the soleplate from the cleaner head.

Carefully remove any blockages from the Brush bar using a pair of scissors to cut away any hair and fibers if necessary.

Image showing how to clear any hairs or threads from the brush bar.

Inspect the internal hose for blockages and damage and ensure that both ends of the hose are fitted securely.

If a blockage is present, remove any debris.

Reassemble and test the machine.

Has checking the Cleaner head resolved the problem?

Inspect the U-bend and hose

Tilt the machine forward and unclip the U-bend airway inspection which is located at the base of the hose.

Check for blockages and remove as necessary.

Remove the hose.

Remove the bin from the machine.

The hose release is located at the front. Press the release catch and pull the hose from the back at the same time.

Check the hose at both ends for blockages, and remove as necessary

Image showing how to remove the hose.

Reassemble:

Reconnect the bin

Reconnect the hose, ensuring it clicks into place and is secure

Reconnect the U-bend, ensuring it clicks into place.

Image showing how to reassemble the following parts, U-bend, hose and bin.

Retest the machine.

Has checking the U-bend and hose resolved the problem?

Check the Wand

Disconnect the Wand from the hose.

Look through the Wand. You should see light shining through. If not, remove the blockage.

Has checking the Wand and hose resolved the problem?

How to wash the filter

Please follow the steps in the video.

Has washing the filter resolved the problem?

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

Image shows filter drying instructions.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Has washing the filter resolved the problem?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Test the Wand

Make sure the machine is standing in the upright position.

Pull back the Wand cap.

Turn the machine on and place your hand on the end of the Wand.

Is the suction strong or weaker than usual?

Please select the appropriate option

The switch does not light up.

Press the switch

Press the rear of the switch to make sure it stays in the on position.

We need a little more information to help us solve your issue.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

We need a little more information to help us solve your issue.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Check electrical supply

Is the power cord or plug damaged?

Are the other household appliances working?

Does the vacuum work when plugged into another socket?

Has checking the electrics resolved the problem?

When did the machine last have power?

Thermal cut out

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked.

Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down.

Please select the appropriate option

Is the suction strong or weaker than usual?

How to wash the filter

Please follow the steps in the video.

Is there anything else we can help with?

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

Image shows filter drying instructions.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Is there anything else we can help with?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Clean the bin and cyclone

Empty the clear bin

Place the bin inside a bag, close the bag around the bin and press the button to release the dust and debris.

Shake or tap firmly to remove all dust and debris from inside the bin and fine dust collector.

Image showing how to empty the bin.

Remove the clear bin:

With the bin base open, press release catch at the top of the clear bin to separate the bin from the cyclone

Clean the cyclone.

Clean the shroud with a dry cloth or by using the combination tool.

Tap gently to remove dust from within the cyclone.

WARNING: Do not use any liquids to clean the cyclone.

Image showing how to clean the cyclone.

Clean the bin:

WARNING: Clean the bin with cold water only, do not use any detergents or polish on the bin

Reconnect cyclone and close lid to place back onto the machine.

Image showing how to reconnect the bin on to the cyclone.

Rebuild and test the machine.

Has cleaning the bin and cyclone resolved the problem?

How to wash the filter

Please follow the steps in the video.

Has washing the filters resolved the problem?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

Image shows filter drying instructions.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Has washing the filters resolved the problem?

Keep your hands and clothing away from the Brush bar area at all times.

Checking the Brush bar

Turn the machine off.

Tilt the machine back into the vacuuming position.

Check that the arrow on the Brush bar control clutch moves forward to the carpeted floors position.

Image showing the brush bar control on the machine.

Lay the machine on its side, keeping it in the vacuuming position:

Turn the machine on

Has checking the brush bar control resolved the problem?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881.

For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Test the suction

If the machine is spitting out dust, there may be a blockage.

Make sure the machine is standing in the upright position.

Pull back the Wand cap.

Turn the machine on and place your hand on the end of the Wand.

Is the suction strong or weaker than usual?

The video may show a different model but the process remains the same.

Please follow the steps in the video.

Has checking the upright lock resolved the problem?

Checking the upright lock

The upright lock can become displaced and cause the machine to not stand correctly. This can be easily resolved by following the procedure shown on the video.

The video may show a different variant although the process remains the same.

Recline the machine and stand behind.

On the right side, by the back wheel you will find the valve pipe carriage.

Check the valve pipe is clear of blockages by pressing the push button to remove it from the valve carriage.

Lock the valve carriage into place by pressing the large push button in front (visible when reclined).

Retest the machine.

Has checking the upright lock resolved the problem?

We need a little more information to help us solve your issue.

Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

User guide

Please open the PDF for the user guide.

Is there anything else we can help with?

How to assemble your Dyson machine

Connect the hose to the bottom of the machine, ensure the hose clicks into place.

The wand is thread through the hose and clicks to the top of the duct.

Image showing how to assemble the hose and wand.

The brush and stair tool attach to the top of the duct, and the crevice tool attaches to the wand.

Image showing where to connect the crevice, dusting brush and stair tool.

The cable wraps around the bottom hose cuff and the top of the Wand.

Image showing how to wrap the power cable for storage.

Is there anything else we can help with?

How to use the Brush bar

To start vacuuming, push the Cleaner head down with the foot and pull the handle towards you.

Imaging showing how to recline the machine in to the vacuuming position.

You can control the Brush bar with three settings:

- Manual brush off - for delicate rugs and floors.

- Brush off - when upright.

- Auto brush on - for carpet cleaning.

Image showing the brush bar control on the machine.

Is there anything else we can help with?

How to attach the accessories

Ensure the machine is in upright position before using tools.

Press the release catch on the wand to release from the duct.

Attaching tools:

Attach tools to either side of Wand. Slide the Wand cap back to attach on this side

Attach tools direct to the hose

Image showing where you can connect the accessories tools.

Is there anything else we can help with?

Serial number location

The serial number can be found underneath the machine between the wheels.

Is there anything else we can help with?

Carrying your Dyson machine

For your safety, do not press the cyclone release catch when carrying your machine.

To lift the machine, use the carrying handle on the cyclone top only.

Is there anything else we can help with?

How to empty the bin

Press the release catch located at the top of the bin and detach from the machine.

Image showing how to remove the bin from the machine.

Pull the release catch located on the cyclone top, under the handle.

Image showing how to empty the bin.

Release the bin from the cyclone by pressing the front release catch.

Image showing how to remove the bin from the cyclone.

Clean the cyclone with a cloth and tap gently to remove dust.

Image showing how to clean the cyclone.

Reassemble clear bin and close the bin lid before placing on the machine.

Is there anything else we can help with?

Wash the filter

Please follow the steps in the video to wash the filter.

Is there anything else we can help with?

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

Image shows filter drying instructions.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Is there anything else we can help with?