Getting started
Watch how to quickly get up and running with our step-by-step video guide.

Understanding the LCD screen icons
The icons on your LCD screen show which pollutants are present, reporting in real time. The icons also tell you about temperature, humidity and filter life.
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Indoor Air Quality Index (AQI)
Shows your air quality over the last 12 seconds, or over the last 24 hours.
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Particulate matter PM2.5
Shows microscopic particles as small as 2.5 microns, including smoke and allergens.
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Particulate matter PM10
Shows particles smaller than 10 microns, including pollen, dust and pet dander.
Volatile Organic Compounds (VOCs)
Shows gases released from a wide range of sources, such as aerosol sprays and air fresheners. They include formaldehyde and benzene, household fumes and odours.
Nitrogen Dioxide (NO₂)
Shows oxidising gases such as NO₂, released by combustion. Includes cigarette smoke, car emissions, candles and gas stoves.
Filter life
Shows how much filter life remains on the HEPA+Carbon filter. So you know when to replace it.
Understanding pollutant levels
When a pollutant causes the air quality to drop, the relevant icon will appear on the LCD screen. The coloured bar on the left of the screen will indicate how much of the pollutant is present, and will continually update as your machine purifies the air.
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Good
When the green section of the coloured bar is highlighted, your machine is detecting a very low level of the type of pollutant.
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Fair
When the yellow section of the coloured bar is highlighted, your machine is detecting a moderate level of the type of pollutant.
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Poor
When the orange section of the coloured bar is highlighted, your machine is detecting a high level of the type of pollutant.
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Very poor
When the red section of the coloured bar is highlighted, your machine is detecting a very high level of the type of pollutant.
Understanding the modes
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Night-time mode
For the quietest settings and a dimmed screen, set your machine to Night-time mode using your remote control.
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Sleep timer
Set a timer to turn your machine off for any time between 15 minutes and 9 hours, using your remote control.
Replacing the filters
Watch our video guide below, or switch tabs to see our step-by-step guide.
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Step-by-step guide
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Watch the video guide
To ensure optimum air purification performance, we recommend replacing your filter every 12 months.
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1. Unplug the machine
Unplug the machine from the electrical outlet. Important: Always unplug the machine before changing filters. The remaining filter life is shown in the display and will indicate when the non-washabale filters needs replacing.
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2. Remove the filter shrouds
Slide the buttons down on both sides of the shrouds. The shrouds will release with the glass HEPA filters attached.
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3. Dispose of the filters
Dyson has updated the filter for this machine to a 2-in-1 replacement filter that combines both HEPA and carbon filter as one piece, for even more convenient installation and maintenance. Important: Dispose of used filter units in accordance with local regulations.
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5. Refit the filters
Push the shrouds until they click back into position in the base. Push the shrouds until they click back into position in the base.
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6. Reset the filter level
Press and hold the Night mode button on the remote control. The display on the machine will countdown from five, finishing with the default screen. The glass HEPA filter level will be reset and the machine is ready to use.
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To ensure optimum air purification performance, we recommend replacing your filter every 12 months.


Cleaner indoor air, day after day
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. This replacement filter combines both HEPA and carbon filter as one piece, for even more convenient installation and maintenance.
Frequently asked questions
Should I change the fan settings in different seasons?
Increasing airflow will create a cooling effect using purified air, so you may find it beneficial to change your purifying fan heater's speed settings as the temperature changes. For personal cooling in summer, use settings 4-10. In colder periods, enable diffused mode. It projects air through the back of the machine, to avoid unwanted cooling.
Does the LCD display stay on throughout the night?
If you're concerned by the brightness of your purifying fan heater's LCD display, consider enabling Night-time mode using your remote control or the Dyson Link app. During operation, a small moon icon indicates that your purifier is on, but the main display turns off after 10 seconds to help avoid sleep disturbance.
How do I know when my purifying fan heater is in auto mode?
If auto mode is enabled, AUTO will be illuminated on your purifying fan's LCD display. When your machine is purifying the air, AUTO will be in white. When the air in the room is purified, it will turn green and your purifying fan heater will remain idle until pollutant levels rise.
How long should my purifying fan be turned on for?
Your purifying fan's auto mode is designed to manage the air quality in your home without you having to operate the machine – so it's only on when it needs to be. If you or someone in your home suffer from allergies or respiratory illnesses, we particularly recommend using your machine's auto mode.
Where should I place my purifying fan heater?
Your purifying fan heater is engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively.
Should I keep my windows open or closed?
Your purifying fan heater works most efficiently in a sealed environment – opening the windows can allow more pollutants to enter the air in your home, which means your machine will take longer to work.
Does the Dyson Pure Hot+Cool™ HP4A purifying fan heater connect to the MyDyson™️ app?
The Dyson Pure Hot+Cool™ HP4A purifying fan heater works independently and doesn't currently connect to the MyDyson™️ app. It does not feature app connectivity.
How often should I replace my filter?
The machine will alert you when it’s time to change filters, depending on use we recommend replacing the HEPA + Carbon filter roughly every 12 months, depending on how often you use it. That’s because over time filters can become clogged with pollutants and even let unpleasant odors back into the room.
What is the difference between the green and purple/white filter and the black/white filter?
Both filters ensure a 360 degree sealed filtration system, HEPA standard and proper functioning of the machine. The black/white, 360 Combi Glass HEPA + Carbon air purifier filter is a newer model. It now combines both HEPA and carbon filter as one piece, for even more convenient installation and maintenance.
Why does my new filter come in two parts and is all black, but the previous filter is four parts and is purple and green?
If this is your first time changing your filter, fully remove the purple and green filter from your machine before replacing it with the new, all-black 360° Combi Glass HEPA + Carbon Air Purifier Filter. Dyson has updated the filter for this machine to a 2-in-1 replacement filter that combines both HEPA and carbon filter as one piece, for even more convenient installation and maintenance.
What is the difference between the new 360° Combi Glass HEPA + Carbon Air Purifier Filter and the previous Glass HEPA+Inner Carbon Filter?
We simplified the filter by engineering a two-part filter to replace the four-part filter.
How do I reset the filter level?
It's important to reset your filter life after you have replaced your filter. To reset your filter life, press and hold the Night mode button on your remote control. The display on your machine will countdown from five, the filter life will be reset and your machine is ready to use.
Replacement parts
Find filters, remote controls and shrouds
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Filter shroud (Iron)
Part No. 969899-01
Replacement Filter shroud (Iron) for your Dyson purifier.
Currently out of stock
$22.99
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Inner carbon filter
Part No. 968708-04
Tris impregnated carbon granules capture gases such as formaldehyde, benzene and nitrogen dioxide
Please call us on 1-866-693-9766 as we don't sell this part online.
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Remote control
Part No. 969897-06
Curved and magnetized to store neatly on the machine
Please call us on 1-866-693-9766 as we don't sell this part online.
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