Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Pure Hot+Cool Link™ purifier fan heater

Dyson Pure Hot+Cool Link™ HP02 purifying heater + fan
  • Play the video. How to set up your machine.
Voice control icon

Some things you can say:

When you've connected your Dyson purifier to your voice assistant, you could try saying:

"Alexa, turn on my purifier"
"Hey Google, turn up the temperature"
"Hey Siri, enable Auto mode"

Cleaner indoor air, day after day

Cleaner indoor air, day after day

Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That’s why we recommend changing your filter when your machine alerts you – so it keeps on running effectively, for a cleaner environment.

  • Play the video. How to replace the filter.
    Play the video. How to replace the battery in your remote.

  • Frequently asked questions

    How often does the filter in this machine need changing?

    The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine). You can find a replacement filter here.

    Where should I place my purifying fan heater?

    Your purifying fan heater is engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively.

    Should I keep my windows open or closed?

    Your purifying fan heater works most efficiently in a sealed environment – opening the windows can allow more pollutants to enter the air in your home, which means your machine will take longer to work.

Accessories and replacement parts

  • Remote control

    Remote control

    Part No. 967400-05

    Curved and magnetized to store neatly on the machine


    See more
  • Foot pads

    Foot pads

    Part No. 919938-01

    Replacement foot pads for your Dyson machine.

    Currently out of stock.


    See more
  • User guide

    User guide

    Part No. 967825-03

    Contains instructions on how to set up and use your machine.

    Currently out of stock.


    See more