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How to get the best out of your Dyson machine

Dyson Pure Hot+Cool Link™ purifier (Iron/Blue)

Getting started

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Setting up your machine

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Maintaining your machine

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Replacing the filter

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Replacing the battery

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Useful tips

Set and forget
Auto mode monitors the room and reacts to airborne pollutants, switching on and off to maintain the optimum air quality.

Smooth oscillation
At the touch of a button, the machine will gently oscillate to project purified air across the room.

Comfortable for any season
Use your machine for powerful personal cooling or as a warming heater, as the weather dictates.

Why Register? More perks.

Registration doesn't just give you Dyson's 2 or 5 year parts and labor warranty. Being a Dyson registered owner has even more perks:

Exclusive Savings Events

Registered owners save on future purchases. Receive up to 20% off purchases during 12 Owner Rewards Savings Events throughout the year.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Activating your parts and labor warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

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troubleshooting

Solve a problem

Our step-by-step tool helps you get your machine working again.

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Frequently asked questions
Where do I find this machine's SSID?

Your machine's SSID appears alongside its serial code, and can be found in three different locations: on the User Guide, on the base of the machine, and behind the filter. 

How often does the filter in this machine need changing?

The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine).

Can the Purifier be used as an air conditioning unit?

No, the Purifier is not an air conditioning unit.   

Talking to us is easy

You can call us on 1-866-693-9766

You can call us

1-866-693-9766