Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Pure Hot+Cool Link™ purifier fan heater Dyson Pure Hot+Cool Link™ HP02 purifying heater + fan

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Voice control. All you have to do is ask.

Using your Dyson purifier heater is even quicker and easier with a compatible voice service. From increasing the airflow speed to turning on Night-time mode, just use simple, spoken instructions to control your machine. 

Check your Dyson purifier heater’s status

Find out the current activity of your Dyson purifier heater, or ask it to begin a new task. Such as “Set the temperature to 20 degrees.”

Explore features and settings

Learn more about your Dyson technology, and what it can do. For example, “What does my purifier’s auto mode do?”

Receive environmental updates

Check your air quality, temperature and humidity levels, both indoors and out – just ask a question. Such as “What’s my indoor air quality like?"

Troubleshooting and maintenance

Get helpful advice and tips, as well as maintenance schedules. Just ask, “When does my filter need changing?”

Maintaining your machine

Cleaner indoor air, day after day

Cleaner indoor air, day after day

Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That’s why we recommend changing your filter when your machine alerts you – so it keeps on running effectively, for a cleaner environment.

Play the video. How to replace the filter.
Play the video. How to replace the battery in your remote.

Useful tips

Store the remote

It attaches magnetically to the top of the machine, button-side down.

Night-time mode

Use the remote control to dim the display and run at the quietest settings, so your sleep goes undisturbed.

Smooth oscillation

At the touch of a button, the machine will gently oscillate to project purified air across the room.

Frequently asked questions

How often does the filter in this machine need changing?

The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine). You can find a replacement filter here.

Where should I place my purifying fan heater?

Your purifying fan heater is engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively.

Should I keep my windows open or closed?

Your purifying fan heater works most efficiently in a sealed environment – opening the windows can allow more pollutants to enter the air in your home, which means your machine will take longer to work.

Accessories and replacement parts

Dyson Genuine Replacement Filter (DP01, HP01, HP02) #968125-03

Part No. 968125-03

Replacement Evo filter for your Dyson purifier. This filter is compatible with all HP01, HP02 and DP01 models.

$69.99

Learn more

User guide

Part No. 967825-03

Contains instructions on how to set up and use your machine.

$1.99

Learn more

Filter housing

Part No. 967818-05

Replacement filter housing for your Dyson purifier.

Currently out of stock.

$39.99

Learn more

Why Register? More perks.

Being a Dyson product registered owner has even more perks:

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.