Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Supersonic™ Professional edition hair dryer

Dyson Supersonic™ Professional Edition hair dryer

This is the support page for stylists – if you're not a stylist, you can find your page here. Below you’ll find useful tips, videos, maintenance advice, your user manual and more.

Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

  • Using your hair dryer

    Learn about your hair dryer's features, and see how to get the best from it.

     

  • Image from video on how to get started
  • Image from video on using your attachments

    A quick guide to your attachments

    See how to use your attachments on different hair types, to achieve the best results.

  • Dyson Supersonic™ hair dryer Professional

    12 combinations for the perfect blow dry

    Precise settings for every client. Providing maximum flexibility for different hair types and styles.

  • Close-up of Cold shot button

    Cold shot to lock in style

    You can press and hold the Cold shot button to set a style. Cold shot can also be activated by pressing and holding the Temperature control button.

  • Instagram logo

    To discover new styles and perfect your technique, follow @DysonHair on Instagram

  •  YouTube logo

    For more styling guides and hair science facts, you can visit our YouTube channel

  • Maintaining your hair dryer

    This filter information is for stylists who own the Dyson Supersonic™ hair dryer Professional with a two-part filter. If your hair dryer has a one-part filter, the filter cleaning process is different. Please select your machine's filter type here.

  • Close-up of Dyson filter
  • It’s important to clean your filter regularly

    This protects your hair dryer's internal components from styling products, clippings and dust, which can prevent your hair dryer from performing as it should. So it's important to clean the filter at least once a month, or when the white LED lights alert you.

  • Image from video on why it's important to clean the filter
    PLAY

Cleaning your filter is quick and easy

You can clean your hair dryer's filter in seven simple steps.

  • Step 1

    Remove filter unit

    Unplug your hair dryer from the mains electricity supply and allow it to cool down before cleaning your filter unit. Hold the handle of your machine and pull the filter unit downwards and onto the cable.

  • Step 2

    Wipe filter mesh

    Gently pull open the filter unit and slide it off the cable. Wipe the filter mesh on your machine with a dry, lint-free cloth to remove any debris.

  • Step 3

    Soak filter unit

    Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap

  • Step 4

    Remove inner filter

    Remove the inner filter from the filter cage.

  • Step 5

    Rub gently, rinse, then dry

    Using your fingertips, rub gently to thoroughly clean each part. Rinse both parts of the filter unit to remove any debris. Completely dry both parts of the filter unit with a dry, lint-free cloth.

  • Step 6

    Replace inner filter

    Check that all debris has been removed before placing the inner filter into the filter cage.

  • Step 7

    Replace filter unit

    Gently pull open the filter unit and slide it onto the cable. Slide the filter unit towards the handle and twist until it snaps into place.

Inside the Dyson Demo Store

Expert advice at the Dyson Demo Store

Our Dyson Experts are on hand to answer any questions you may have, and show you how to get the most from your Dyson Supersonic™ hair dryer Professional.

Range of Dyson Supersonic™ hair dryer attachments

Accessories and attachments

Choose from beautifully crafted presentation cases, stands and more. Or you can grow your styling set with our new attachments.

Frequently asked questions

How does the Dyson Supersonic™ hair dryer Professional differ from the consumer model?

The Dyson Supersonic™ hair dryer Professional is designed specifically with professional salons in mind, with a filter engineered to meet the needs of a busy salon. It comes with a Professional styling concentrator, whereas the consumer model comes with a standard Styling concentrator. The Professional edition has a longer cable (11 ft).

Why does the Dyson Supersonic™ hair dryer Professional have a different filter to the consumer model?

In busy salon environments, contaminants such as hairspray and dust are drawn into the filter by the powerful Dyson digital motor V9. To protect the technology inside the Dyson Supersonic™ hair dryer Professional, we’ve engineered a depth-loaded filtration system with a 2,600μm woven mesh. Interestingly, during our testing, we identified eight different salon environments around the world. We have engineered our filter to be able to cope with this.

Can I purchase both the Gentle air attachment and Wide-tooth comb attachment for use with my Dyson Supersonic™ hair dryer Professional?

The Gentle air attachment and Wide-tooth comb are complimentary with any Dyson Supersonic™ hair dryer purchase. Additionally, both attachments are sold separately.

Does the Dyson Supersonic™ hair dryer Professional require any maintenance?

To maintain performance, it’s necessary to clean the filter at least once a month. You'll be prompted by the flashing white LED lights. You can clean your filter using the instructions in the filter cleaning leaflet that came with your hair dryer, or by using the video and guidance on this page. If the three red lights remain illuminated after cleaning, turn off the hair dryer and contact a Dyson Expert at 866-861-2565.

Why are the lights on my hair dryer flashing?

If the red or white LED lights are flashing continuously, this could mean your filter needs cleaning. Clean your filter using the instructions in the filter cleaning leaflet that came with your hair dryer, or by using the video and guidance on this page. If the three red lights remain illuminated after cleaning, turn off your hair dryer and contact a Dyson Expert at 866-861-2565.

Why Register? More perks.

  • Exclusive Savings Events

    Save 20% during Savings Events, only for Dyson owners.

  • Free Health Check

    Reminders for free preventative maintenance checks at a Dyson Service Center near you.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • VIP Hotline

    Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

  • Reviewer Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.