Activate your warranty
You can get support that's tailored to you, owner exclusives and more when you register your machine.
You can quickly get up and running with our step-by-step guide.
Connecting your machine
Follow these three simple steps to connect your machine to the Dyson Link app.
After you've downloaded the Dyson Link app,¹ open it and select 'Add machine' from the menu. Then select your machine.
Hold your mobile device next to your machine's display. This will allow your machine to detect your device.
Press the Standby button on your machine to activate the pairing process. Then follow the on-screen instructions to complete connection set up.
Using your machine
Auto purify and humidify
When both Auto modes are selected, your machine will automatically monitor air quality and humidity for you. You can turn them on using the Auto mode buttons on your remote control, or by using the Dyson Link app.¹
You can turn on Night mode using your remote control or the Dyson Link app.¹ Your machine will then use its quietest settings, with a dimmed display.
Achieving your manual humidity setting
If your machine’s LCD shows this icon, you're being advised to manually increase the airflow to eight or above. This may help you to reach your desired humidity level faster.
Other steps that can help include:
• Moving your machine away from air vents
• Keeping your machine away from high traffic doorways
• Using a lower setting for heating or air conditioning units.
Understanding your screen's icons
The icons on the LCD screen show you which pollutants are present, reporting them in real time. They also tell you about humidity and filter life, and will alert you when it's time to run a Deep clean cycle.
Indoor Air Quality Index (AQI)
Shows your air quality over the last 12 seconds, or over the last 24 hours.
Particulate matter PM2.5
Your machine is sensing microscopic particles smaller than 2.5 microns, including smoke, bacteria and allergens.
Particulate matter PM10
Your machine is sensing particles smaller than 10 microns, including pollen, dust and pet dander.
Volatile Organic Compounds (VOCs)
Your machine is detecting gases released from a wide range of sources, such as aerosol sprays and air fresheners.
Nitrogen Dioxide (NO2)
Your machine is detecting oxidising gases such as NO2, released by combustion. Includes cigarette smoke, candles and car emissions.
Humidifying to Auto target
Shows your machine is automatically adjusting its settings for optimal humidity according to the temperature of your room. This is the recommended setting as it takes the guess work out of using the machine.
Humidifying to 50% target
Shows your machine is humidifying to reach the set 50% target.
Humidification target met
Shows your humidification target has been met.
Humidification target lower than room humidity
Shows your target humidity is less than the current room humidity.
Shows the current room humidity in grey, and the target humidity level in blue.
Shows how much filter life remains on your Combi filter. So you know when to replace it.
Indicates the evaporator's level of mineral build-up, and how soon a Deep clean cycle is required.
Shows a live diagnosis, so you know what to do.
Shows the room's temperature.
Relative humidity info screen
Shows the current humidity level in your room.
Increase your airflow
If you see this screen, increase the airflow to eight or above. This may help you to reach your desired humidity level faster.
Voice control. All you have to do is ask.
Using your machine is even quicker and easier with a compatible voice service. You can create your own Siri Shortcuts within the Dyson Link app, or ask Amazon Alexa to enable the Dyson skill.
Maintaining your machine
Running a deep clean cycle
The monthly deep clean cycle eliminates bacteria and limescale throughout your machine's water system. Your machine's LCD screen and the Dyson Link app will let you know when it's time. You'll need one of the citric acid powder packets that came in your machine's Descaling Kit. Then just follow the steps in our video guide.
🛈 We recommend only using citric acid when running a deep clean cycle. It's a safe, natural cleaning agent, and is widely available.
It's quick and easy to run a deep clean cycle
You can run a deep clean cycle in nine simple steps. After pressing the deep clean cycle button on the front of your machine, start by following steps one and two.
Remove the filter covers and water tank
Push down on the release buttons to remove the filter covers. The inner door will spring open. Push down the water tank release buttons. Slide the water tank out of your machine and unclip the cap.
Remove the evaporator
Remove the evaporator from your machine, place it in the water tank and refit the cap.
🛈 After completing steps one and two, take the water tank to the sink and follow steps three to nine – as shown on your water tank's sticker.
Prepare the cleaning solution
Remove the cap and evaporator. Fill the water tank halfway to the Max level with cold tap water. Add one packet of citric acid powder (150g) and shake gently until all the citric acid has dissolved. Place the evaporator back in the tank and fill to the Max level with cold water.
Replace cap and secure clips
Make sure you wipe off any excess water to avoid drips.
Start the Deep clean cycle
Slide the water tank into your machine. When prompted by the LCD screen, press the Deep clean cycle button. The Deep clean cycle will start and a countdown timer will appear.
Remove the water tank
When the LCD screen shows the Deep clean cycle is complete, push down the water tank release buttons. Slide the water tank out of the machine and carry to the sink.
Rinse the evaporator and water tank
Unclip the cap, take the evaporator out of the water tank and rinse under a cold tap. Wipe away any excess water. Rinse the water tank under a cold tap. Wipe the inside of the water tank to remove any excess solution and any debris.
Fill the water tank with cold water
Refill the tank to the Max level, wipe off any excess water and replace the cap.
Reinsert the evaporator and water tank
Push the evaporator back into your machine, close the inner door and replace the filter covers. Slide the water tank back into your machine.
How to change your machine's filter
You can find out how to monitor and replace your Combi filter in our video guide.
Pump column base cap
Part No. 970754-01
Replacement pump column base cap for your Dyson purifier humidifier.
Part No. 970753-01
Replacement pump column for your Dyson purifier humidifier.
Dyson Genuine Filter (TP06, HP06, PH01, PH02)
Part No. 970341-01
Replacement filter for your Dyson Cryptomic Purifier.
Why Register? More perks.
Registration doesn't just give you Dyson's 2 or 5 year parts and labor warranty. Being a Dyson registered owner has even more perks:
Exclusive Savings Events
Registered owners save on future purchases. Receive up to 20% off purchases during 12 Owner Rewards Savings Events throughout the year.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Activating your parts and labor warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.
¹For app compatibility, please search for Dyson Link on the iOS App Store or the Google Play Store.